Get matched with top fireplace pros in Kerrville, TX

The first time I called, they came out when they said they would and were on time. Had to order part. Took two weeks to get part and I had to call to have them come back and install it. While they were here, they also got a gas fireplace started that wasn't working. About three weeks after they...

This company serviced my fireplace last year and did a great job, HOWEVER - when scheduling service this year they canceled the morning of the appointment and will not return my calls to reschedule. You will only get a voicemail recording when you call and no response via voice or web.

The plumber was at my home less than one hour. The fix on the fireplace was easy. We were charged $1090. I called and complained and talked to an unpleasant manager. He reduced my bill by $250. The plumber stil cost us $750 and hour. He told his manager it took 3 to 4 hours. Not true. I wil not...

Carina and Nate did an excellent job----very neat and thorough. Found the problem and fireplace now working. Would definitely hire again.

Contacted C & L on Friday, January 3, 2014 to inspect and clean fireplace prior to first use in our new (used) home in Kerrville. Appointment set for Saturday, January 4, 2014. Craig Lestourgeon arrived on time and went to it. Very courteous and professional. Completed work in a timely manner...

Horrible start to finish.  They sent out one person who was in training.  He broke 3 glass shelves, two panes of glass in a breakfront, was hauling the recliners out by their arms, unwrapped (leather recliner!!!!!), busted a dining room chair, badly scratched a $2,500 electric fireplace mantle....

arrived on time, introduced himself, was courteous, friendly, efficient. took precautions to keep living room clean during process, had all the right equipment, worked at an efficient, thorough pace. gave a clear report on condition of our old chimney and fireplace, made suggestions for...

Great. Mr. Chibli was the only contractor that came out and gave us a quote that was actually interested in listening to what we wanted to have done and explain things in detail. He was extremely professional and friendly and lived up to expectation. His people did quality work and it turned out...

Big Blue Builder is the most unprofessional company we have ever worked with. Joe was late every time and did not answer his calls or return phone calls. He left the first job unfinished without ever telling us what happened. He was unable to fix the crown molding back on the cabinets, and he...