BIG BLUE BUILDERS

Big Blue Builder is the most unprofessional company we have ever worked with. Joe was late every time and did not answer his calls or return phone calls. He left the first job unfinished without ever telling us what happened. He was unable to fix the crown molding back on the cabinets, and he left part of our cabinets with exposed unfinished sides. He was paid for a full complete job, and the job is not complete. I would have even been willing to pay more to get it finished, but after he finished the second job, he completely disappeared, and i was never even given the chance to complain. The Second job was even worse. We are having the following problems with the floor: (i) the tiles are cracking in a section of the floor (ii) floor is noticeably uneven, leaving sharp lifted corners (iii) some of the tiles installed are broken and some have jagged edges (iv) some grout lines are noticeably thicker than others, and there is grout missing by the fireplace. It is completely horrible for the amount of money we paid him. Our builder, as well as another flooring specialist, has confirmed that the tile was incorrectly cut and installed. I reported him to the BBB and will take him to court over the installation. Now we will have to buy new tile and completely redo the floor. The worst thing of all, is that instead of apologizing, he does not take any responsibility for his actions!

Joe Fatigante did not know what he was doing. He did not understand how to structurally tie the new basement into the old part of the house. He simply did not have the knowledge to do the job. I had to hire another builder to clean up the mess and finish the job. There's so many things he damaged, that I cannot list them all here. I have detailed notes on the project and the mess Joe Fatigante created and would be happy to share them. Please email me to receive any details you need. Fatigante enclosed part of our porch so it would be inside our house, but he did not level the floor. The carport was to be turned in a garage. Fatigante cut the 2 x 4's different lengths so the roof sagged in some areas. He also re-roofed the garage and it leaked 1 month later. These are only a few examples. I have many. This guy is still in business because everything he owns is in his wife's name. You can easily get a judgment, but you can't collect. If you ever find a builder that does not have his property in his name... don't hire him.

WHEN WE FIRST STARTED OUR WORK WITH BIG BLUE BUILDERS WE WERE EXCITED. A LITTLE UNDER HALF WAY THROUGH THE JOB BIG BLUE BUILDERS HAD LABOR PROBLEMS. FROM THAT TIME ON OUR JOB BECAME A NIGHTMARE WITH VERY POOR WORKMANSHIP. WALLS ARE NOT STRAIGHT AND DO NOT FORM A STRAIGHT LINE AT CEILING. IT IS SO WAVY IN SOME ROOMS, WE HAD TO ADD CROWN MOLDING TO HIDE THE CEILING MISTAKES AND JUST HOPE THAT FURNITURE WILL HIDE THE CURVED IN AND OUT WALLS. THE FINISH WORK ON THE SHEETROCK IS SO BAD WE HAD TO HIRE ANOTHER COMPANY TO COME IN AND TRY TO FIX IT. THE SECOND SHEETROCK COMPANY TRIED, BUT INFORMED US THAT THEY WOULD HAVE TO TOTALLY RE-MUD EVERYTHING AND REPLACE SOME PIECES BECAUSE THEY WERE SO MESSED UP. WE STILL HAVE ITEMS THAT HAVE NOT BEEN FINISHED LIKE ELECTRICAL SWITCHES AND LIGHTS. COLUMNS AND A BAR ARE ALSO UNFINISHED. NO SUPPORT IN THE SHOWER FLOOR MAKES IT UNUSABLE. THE CABINET IN THE BATHROOM WILL HAVE TO BE MOVED AND CABINET TOP AND PLUMBING RESET. COMPANY FAILED ON THIS JOB!

OUR CONTRACT WAS TO REMODEL TWO BATHROOMS FOR $15000, BUT BIG BLUE STOPPED WORK IN THE MIDDLE OF THE FIRST BATHROOM REMODEL BECAUSE THEY ORDERED THE WRONG CABINET SIZE. WE WERE TOLD THEY WOULD RETURN TO FINISH THE JOB AS SOON AS THE NEW CABINET CAME IN. IT HAS BEEN 8 WEEKS SINCE THEY LEFT OUR HOUSE AND OUR FIRST BATHROOM HAS STILL NOT BEEN COMPLETED. THEY HAVE SAID THEY WILL NOT RETURN UNTIL WE PAY THEM MORE MONEY FOR ITEMS THEY CLAIM WENT OVER OUR ALLOWANCE BUDGET. THEIR ORIGINAL ALLOWANCE LIST, HOWEVER, WAS MISSING SEVERAL ITEMS AND FURTHER ATTEMPTS ON OUR PART TO DISCUSS ALLOWANCE COSTS WERE MET WITH ARGUMENTS FROM BIG BLUE AND EVENTUALLY, NEW ALLOWANCE LISTS THAT SHOWED SEVERAL CRITICAL COSTS TO HAVE CHANGED. NO RECEIPTS OR ORDERING INFORMATION FOR ANY OF THE EXPENSIVE ITEMS LIKE THE CABINETS WERE EVER SHOWN TO US BY BIG BLUE EVEN AFTER REPEATED REQUESTS FOR THIS INFORMATION. WE HAVE PAID BIG BLUE $8000 SO FAR (OF A $15000 CONTRACT) AND DO NOT YET HAVE OUR FIRST BATHROOM COMPLETED.

THEY ARE VERY GOOD, PROMPT AND COMPLETED THE JOB ON TIME. EXCELLENT WORK!

EXCELLENT CLIENT SERVICE.

JOE WITH BIG BLUE BUILDERS WAS GREAT. WE NEVER HAD TO FOLLOW-UP TO GET THE WORK COMPLETED. HE ARRIVED WHEN HE SAID HE WOULD, AND KEPT US INFORMED, MAKING SURE WE WERE HAPPY. TRUSTWORTHY GROUP, WE JUST GAVE THEM A HOUSE KEY. PRICING WAS GREAT COMPARED TO OTHER QUOTES.