Founded 1994 • With Angi since October 2003
Service Provider Response
BIG BLUE BUILDERS HAS BEEN IN BUSINESS SINCE 1994, WE STRIVE TO SATISFY ALL OF OUR CUSTOMERS. WE DO NOT ADVERTISE AT ALL-ALL OF OUR WORK IS REFERRAL-BASED AND WE HAVE BEEN BOOKED A MINIMUM OF 4 MONTHS OUR FOR THE PAST 3+ YEARS. VISIT OUR WEB PAGE,WWW.BIGBLUEBUILDERS.COM, YOU WILL SEE OUR WORK SPEAKS FOR ITSELF. PLEASE NOTE WE ARE NOT A BUSINESS WHOM ADVERTISES WITH ANGIE’S LIST, NOR DO WE PAY ANY FEE’S TO THE LIST. WE HAVE NO RECORD ANYONE BY THIS NAME OR ANY VARIATION OF THIS NAME IN OUR DATA BASE, FURTHERMORE IF WE QUOTE A JOB, WE DO THE JOB, PERIOD. BIG BLUE BUILDERS OCCASIONALLY DOES JOBS UNDER $10,000.00 AND WE RARELY COMPLETE A JOB UNDER $5,000.00, UNLESS IT IS FOR ONE OF OUR MANY REPEAT CUSTOMERS. THIS COMPLAINT MAKES NO SENSE, SHE CLAIMS WE GAVE AN ESTIMATE, BUT NEEDED TO GO BACK TO THE HOME TO PREVIEW THE LAYOUT TO SEE WHERE WE COULD PARK A TRUCK AND MATERIALS AND THE JOB WAS TO START TWO DAYS LATER. IF WE HAD QUOTED THE JOB WHY WOULD WE NEED TO "PREVIEW" A LOCATION TO PARK, THIS WOULD HAVE BEEN LOOKED AT IF AND WHEN ANY JOB WAS LOOKED AT, THINGS LIKE PARKING AND MATERIAL STAGING PLAY A ROLE IN PRICING ANY JOB. ALSO REVIEW THE TIMELINE, ALTHOUGH IN A PERFECT WORLD WE WOULD LOVE TO LOOK AT A JOB ON ONE DAY AND START IT TWO DAYS LATER, UNFORTUNATELY IT WE ARE NOT A FEW GUYS WORKING OUT OF THE BACK OF A PICKUP TRUCK, OUR WORK CONSISTS OF LARGE ADDITIONS, MAJOR REMODELS, AND CUSTOM HOMES, WE DO NOT BUILD $3,000.00 DECKS.Service Provider Response
The issues raised in the complaint are unfounded, the member received a budget allowance for all hard line items, they understood that any monies over this amount would add to the cost of their project, due to many comments and second guessing remarks we advised the member of the 'to date' amount that they had gone over their budget. The member became belligerent and refused to discuss the issue in a businesslike manner. The member indicated that her friend who was a bathroom remodeler stated that this is not the way things needed to be done, I never fully understood what the meaning of that was, although through the entire job every step of the way everything that was done was second guesses by the member, she kept referring to her friend who was a bathroom remodeler. Why didn't he do the job for them, or why didn't they ask him how allowances work? I have made every attempt to make the member happy, it just seems that this in an impossible task. Joseph Fatigante, VP Big Blue BuildersService Provider Response
I APOLOGIZE THAT DUE TO OUR CURRENT WORK LOAD, WE COULD NOT GET TO YOUR PROJECT. THE SIZE OF THE PROJECT REALLY HAS NO BEARING ON IF WE COULD GET TO IT OR NOT, DUE TO OUR EXCELLENT REPUTATION, WE ARE CURRENTLY RUNNING 9 TO 12 WEEKS OUT FOR ANY TYPE OF FENCING. IT IS OUR GOAL TO PROVIDE 100% CUSTOMER SATISFACTION. WE DO NOT OVERLOAD OUR SCHEDULE. THANK YOU FOR THE CONSIDERATION.Angi Certified
Our Mission: Because you don’t need double talk and/or smoke and mirrors when it comes to enhancing your homes beauty, security and functionality we provide an excellent Garage Door experience. From the moment you contact us it is our pleasure to treat you with professional excellence and integrity. Further, it is our personal belief and conviction that being successful in carrying out this mission will provide us with the opportunity to give back. With strategic forethought Garage Door Services of North Carolina gives a portion of every dollar we earn to a host of community programs and missions. Our Ethic: Family and community are non-negotiable with Garage Door Services of North Carolina. We are not some large, impersonal or insensitive corporation—we are your neighbors. Because we are family owned and operated you can be assured that we care about you and your family. When we go home at night, we intend to rest with a clear conscious. Treating you and your family “right” and getting the job done “right” is at the core of our values. Thank you for honoring us with your trust and giving us the opportunity to serve you. The world we all share can be dog-eat-dog. Thus, we are committed to being a blessing to you and intend to be around to serve you for many years to come.
Angi Certified
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Angi Certified
2022 Super Service Award
M.R. Concrete is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.