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"Great customer service. Spent time explaining what was wrong and how to fix it. A+ service."

"We’re currently remodeling two bathrooms under the same contract. The first bathroom is complete, and the second one just started this week. While their bid wasn’t the lowest we received, it felt fair and, in hindsight, definitely worth it. The project manager was an excellent communicator—knowledgeable, easy to talk to, and never pressured us to accept the offer. We’re extremely pleased with the quality of work on the first bathroom and are confident the second will turn out just as well. A tip for future clients: make sure you have all the necessary materials on hand. We did, and the team completed the bathroom ahead of schedule. The space is narrow, so the photo angles don’t do it justice, but I hope they still give a sense of the high-quality work delivered."

"The job went well. Dale showed up on time and was very professional. We had been having issues with the time it took the water to heat up in the home so we had him take a look at possible causes. Dale cycled water through all the faucets to understand our concern and found the issue by the heater. Apparently the heater was set to a timer which was turned off. Afterwards he performed the cleaning of the heater which went fine."

"Our hot water stopped working but the cold worked fine. I called and they came out within an hour - on a Sunday! - and he diagnosed the problem to a clogged up water heater. He flushed the water heater and solved the problem and sold us a service contract that actually covered the cost of the repair! He could have so easily sold us a new hot water heater but suggested the flush first, which resolved the problem. These guys are EXCELLENT!"

"They did a really good job. They were on time, professional and I had no complaint with them."

"They were very professional and nice"

"He explained to me what the problem was. There was a problem with my water heater and he fixed that. I was very pleased and he told me that I don't need to buy a new one. He was very professional."

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Bill Roberts did the job, he and his brother Kevin had to come out twice just to do the estimate correctly and naturally it was higher than the original. Bill did the job and as I have heart problems and was not able to go out into the heat I paid him in full. When I realized that the work was not completed I began calling Bill on a fairly regular basis to come out and finish what he had bee

n paid for Bill has made several appointments and showed up once to finish, did not let me know he was leaving and when I went outside the work left was not completed. I called and called him, he apologized and kept giving me more dates that he never showed up for or called to reschedule.. I also had him take measurements to install a new countertop in my kitchen when I couldn't get an estimate he said he had given it to his brother and had not received an estimate as yet that was on 5/7/2015.

My husband and I are senior citizens and I have a heart problem and my husband has Parkinson's disease Bill took advantage of us

 by not completing his work or having the courtesy to return a call and cancel after he made an appointment. Very disappointing and I realize I have no recourse with the money we paid the company but I hope this review helps someone else looking for a contractor. By the way the spa gate is hanging up again Bill didn't even fix that properly now I have no idea about the rest of the work performed.
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"Took 1 week to do job, Clean up after them selves Very happy with work."

"M5 Plumbing is The Best! Very professional to work with. I have used M5 for years and the “only” ones I call when I need a plumber. You can trust them to get the job done right, the first time!"