Buddy's Brazos Appliances
About us
DBA Name- Brazos Appliance Inc.
Services we offer
Appliance repair services.
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 3% | ||
| 3% | ||
| 3% | ||
| 3% |
Daryl came out on 7/10/2015. I had asked for someone who could repair all 3 appliances.
I was concerned about smelling gas when the Kenmore Elite HE3 dryer was running, and had explained that the dryer was stacked on the washer. Daryl brought an assistant to help move the dryer. He inspected it, said it was safe and the smell was from the very long vent hose that was likely kinked. He suggested not pushing the dryer quite as far back into its slot.
The Whirlpool Gold refrigerator with freezer on bottom leaked water every week or so. When I cleaned the ice out of the bottom, it would be another week until it leaked again. When I made the appointment I let them know that a previous repairman had said it was a design flaw with the freezer. Daryl was familiar with the issue and checked for the part that would indicate the suspected problem. It was a small rubber nozzle that clogs when it gets dirty and doesn't let the water drain during the defrost cycle of the freezer. He suggested 3 alternatives for repair: replace the nozzle for $5 (but the problem would happen again in a couple years); replace the nozzle with a p-trap suggested by Whirlpool, about $60, or just leave the nozzle off (this would make the freezer slightly less efficient but would eliminate the problem). I chose to leave off the nozzle. Daryl said we had to let the freezer thaw so the draining process would start working. I could leave it off for 48 hours or he could defrost it for $65. I chose to let him defrost it and get the issue settled. The assistant worked on this while Daryl diagnosed the oven.
The oven had stopped working on the Frigidaire Gallery range. I suspected a bad igniter based on internet research. Daryl inspected the oven and took things apart to properly diagnose. The problem was with the control panel - it was not sending power to the oven at all. Daryl informed me the new control panel would be about $250. He could order the part and install it when it arrived the following week. I gave the go-ahead to order the part. This was on Friday. The part came in early the following week and Daryl came out to install it. The control panel part did not include the clock face. When Daryl replaced the control panel he had to separate it from the clock face and it pulled some paint off the clock face. It worked, but wasn't very pretty. A new clock face would cost $30 and there would be no charge to install it. I gave the go ahead for the part. Daryl installed the new clock face the following Monday.
Overall I was very happy with the quality of work and professionalism of Daryl and Buddy's Appliance.
Additionally, the serviceman noticed that we were using some rubber pads on the metal feet of the washer to dampen noise (recommended during purchase from another supplier). He alerted me that the pads changed the center-of-gravity of the machine and could lead to problems. We removed the pads and he was right--no extra noise, so no real need for them.
This makes the fourth time that we have had Buddy's out for service, all four times with wonderful results. I won't use anyone else!
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