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"My family and I started the process of getting a generator back in May. We signed the necessary documents and work began the beginning of June. The main purpose of us getting a generator was for us to no longer be without power during Texas horrible storm season. We have an elderly disabled veteran and now a 9-month-old that resides here so it was imperative that we got the generator. This business lacks communication and accountability! We had to reach out several times in order for them to complete this process. After Hurricane Beryl left us without power for four days, they finally came and completed the job. NOW..we have a d*** gas leak!!! We called them regarding this and they made it seem as if this was normal and would send someone out to look. That never happened. Our neighbor ended up calling Centerpoint due to smelling gas and that's when it was discovered that we had a gas leak. This could've ended tragically for my family and myself and even the neighborhood. Since Centerpoint was here, they did end up shutting off the generator. So now we're back to square one with no generator and no phone call from when this matter will be resolved from the d*** company after I've made several phone calls, text messages, and emails."

"Robert was very expert in surveying the situation, telling us what exactly had to be done, jumped in and completed the job within a few hours. Somehow, he even got the inspector out quickly, who approved the repairs immediately. Fantastic person & honest. A+ in all aspects. Will keep him in mind if we ever need additional repairs of any kind."

"After learning that my mother's refrigerator stopped working while she was in the hospital, I exhaustingly started googling for a company to help with this crisis. I called HTX Bio Clean and was confident from our initial conversation I'd found the right team for the job. Unknowingly I spoke to the owner who understood what I needed done, was very personable, and arranged an emergency appointment for the following day (Sunday) a small distance north of Houston, TX. He came to my mother's home, asked some helpful questions about the situation, and began assessing the best way to handle the job. Within a reasonable amount of time he put on the hazmat suit, disassembled the refrigerator that was too wide to get through the door, cleaned out the rottened food, and loaded the broken refrigerator on the truck for removal. My mother was extremely happy with the service and appreciated the care taken while doing it. As the person my mother relies on to get things done when she can't do something herself, it was a great relief to find a company that could handle this emergency with urgency and compassion. I am greatly appreciative and would not hesitate to use the services of HTX Bio Clean again."

"Kenny showed up on time, had all the tools and spares he needed to complete the job. He was polite, well spoken and very professional telling us upfront what it would cost and then working fast to get it done. Furthermore, we received an e-mail ahead of his arrival with a picture and description of our service tech so we knew who to expect. Great service and I'd recommend this company to anyone based on this experience. DK"