Get matched with top oriental rug cleaners in Hempstead, TX

"Angel was punctual, courteous and professional. We needed some new padding replaced under our carpet due to water damage, as well as stretching and steam cleaning the carpet. He and another crew member completed the work quickly and his rate was reasonable. I later noticed a couple of humps in the carpet that needed to be stretched out after the carpet dried from the steam cleaning. I contacted Angel about it, and he returned the next day to fix it. Thank you for the great work and professionalism!"

"Tim is my go to guy for carpet cleaning. I’ve tried different people but his quality of work exceeds everyone else. He can get out tough stains that I thought would be impossible to get out. Plus he is very affordable."

"My service was amazing! It started and ending in a decent manner. I received a lot of compliments from family and friends. The professionalism of the company is highly rated and I will definitely use this company again!! "

"I was just surprised on how much it would cost but the quality is good."

"I have used them for over 15 years. Always a good job!"

"The wait for installation was long and when scheduled, they called to "reschedule" due to the installer. Apparently they use outside contractors to install. When they showed up, they worked hard but one installer left for over 2 hours, leaving on one to work. They did not want to quit and come back (found out they get paid by the job and couldn't pick up a new job until ours was finished. They left the house at 10:05 PM. The salesman put the wrong transitions in the order despite numerous conversations. They also installed the shoe molding around our kitchen island wrong. I went to store in Pearland the next day. My salesman had been transferred and I met with the District Manager. It took over a week to get anyone back out to fix and then they brought the wrong transitions again. I called the District Manager and complained. She told me they weren't there to fix the island until I asked her to check the paperwork and she admitted it was on the work order. After numerous phone calls, the installers went to Home Depot and came back with something that would work. They were nice and got it fixed. The carpet was scheduled later and when they showed up, they pulled the old pile carpet and told me that the defects in the staircase would show up if they installed the berber carpet. I asked why the salesman didn't discuss that with me. He said the salesmen don't install. They suggested I fix the staircase, repaint it and call them back. I got it fixed and called the store. The District Manager told me it would be 3 weeks before they could come back even though the installer said it would take less than 2 hours to install it. I have called back and asked to improve the installation. They said they send an email to installation but I am still waiting a week later. I am calling the COO in Houston tomorrow. The first 2 times I used Floors for Living, they were privately owned but have been purchased by another company. The entire process was much different and less congenial. I won't ever use them again and caution anyone thinking about it to check multiple review sources."

"A+ 10 star rating. Flaherty’s is the most professional, courteous, & knowledgeable company we’ve ever used. We replaced 2200 sq.ft hardwood floors, using their expert, detailed, hardworking team of installers, who were neat, clean, & friendly. They never pushed us to make a decision and were responsive to our questions and concerns. We can’t imagine going anywhere else, and they weren’t the cheapest quote we got! We chose them because we TRUSTED them. INTEGRITY wins!"

"Badley, I saw them advertising on a TV show called 'great day Houston', He said there is no surprise in our company. they were anything but surprise. BUT Get ready to pay more than they told you on the phone. plus my rug is still filthy. the young man who did the job was nice and polite and was doing what the owner told him to do which was to go over it only once!! he told me, ma'am, the water still looks dirty we need to take your rug to the factory to clean it and it will cost $550.00 I ask him to go over it one more time, and he said ''I can not do that''. ''it cost more money''. I did not want to get him in trouble so I paid him what I was told and asked him to leave. I gave them a zero for their survey, and they called me to fix it but again they were telling me to pay more to clean it. I will post the picture of the rug that was taken on June- 26 2021and another pic is 6-2-2023 after they suppose to be cleaned. to see how it was before and after. my rug already looks clean before they cleaned it. I'' give them Zero stars. Word of mouth is the best advertisement."

"This is a very bad place to do business. Yes they give free estimates that are outrageous and they are very intimidating and high pressure. They have pictures of other places and try to to tell you it yours. They do a very poor job. Cant even clean a dryer vent properly. Never again. i will find a better place. try stanley steemer."