Umanzor Professional Cleaning Services LLC logoApproved Pro
Approved Pro

Umanzor Professional Cleaning Services LLC

House Cleaning, Floor Cleaning and Waxing, Blind Cleaning,

About us

UMANZOR Professional Cleaning Services is a company dedicated to cleaning homes, offices and commercial spaces. Our goal is to provide the best service to our customers, with highly trained, responsible and professional staff. We have over 20 years of experience so we can guarantee that the service we provide is first class.

Business highlights

Eco Friendly
Se habla espanol
Minority owned and operated
Family owned & operated
Emergency services offered
Women owned and operated
LGBTQ+ Friendly
8 years of experience

Services we offer

Basic Cleaning Services Deep Cleaning Services Recurring Services (Monthly, Bi-weekly and Weekly)

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

5%

Accepted Payment Methods

  • Check
Reviews
4.833 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
3%
2
0%
1
3%

Filter reviews by service

Showing 1-25 of 33 reviews
Sarah S.
Sep 2024
5.0
House Cleaning
Yes, I recommend this pro
They are very Efficient.
Response from Umanzor Professional Cleaning Services LLC

"Thank you so much for you good comment"


Karen H.
Apr 2024
3.0
House Cleaning
$450
Monday they were running behind. Appointment was for 11:00 they arrived around 11:30 and started working at 11:40. They started upstairs which took about an hour and half. Down stairs took about four and a half hours. I provided a lite lunch for them around 3:00. The lady cleaning my bedroom asked about a bag with papers I told her it wasn’t trash. I called Ms. Sonya to ask if the were suppose to dust lamp cover. I sent her a picture and she said yes. Around five I noticed that they had not started mopping. I asked about mopping again I called Ms Sonya to confirm that they were suppose to mop. Overall they were good and I told Ms. Sonya so. Tuesday night my husband noticed his cane was broken. I spoke with Ms Sonya early Wednesday morning and told her his came had been broken she said she would speak with her ladies. I sent her a picture of the broken cane. She called me back and said that the lady didn’t break it. I told Ms Sonya that we couldn’t find the broken piece in the room. She went back and forth with me about her lady would have said something. I told her I was going to look in the trash and then she said that maybe it was swept out. It was in the trash and I sent her a picture. She asked how she could resolve this issue I told her I would check with my husband and get back with her. My husband said he wanted to be compensated monetary. Thursday morning I sent Ms Sonya a picture of the wood and examples of carvings of the wood around 100.09. She started texting me back that I should have said something before they left. I explained to her that I looked to see if they I cleaned everything. I didn’t think about looking for something broken. In her texting me she stated the her ladies said the house was a mess and sent pictures they had taken. I told her first of all the didn’t ask permission to take pictures nor did they tell me pictures were taken. Also I knew my house was a mess. My husband fell twice in October an was recovering from surgery. While he was recovering I had to have eye surgery. So yes the house was a little messy that is why I hired a cleaning service. She said he’s ladies did a good job and she didn’t care if I gave her a bad review I tried to explain to her that the service was not in question it was the broken item. Ms Sonya final comment was Again, I asked you if everything was okay and you said yes. Finally, you can't make a bad comment about my work because it turned out perfect, and you verified it. Thank you and Best Regards I never said the work was perfect. I said the work was good.
Response from Umanzor Professional Cleaning Services LLC

"Dear [Client's Name], Thank you for bringing your concern to my attention. I want to assure you that my team and I are committed to providing respectful and professional service at all times. We take great pride in maintaining a high standard of care for our clients and their belongings. Regarding the issue with your cane, I want to clarify that my employees did not break it, and I truly regret any distress this situation may have caused. My team members are trained to handle all client property with respect, and I am confident in their integrity and professionalism"


Katrina B.
Dec 2023
5.0
House Cleaning
Yes, I recommend this pro
My first experience hiring a cleaning service and it was worth the investment! The two-person crew did an amazing job. From freshly made beds, clean floors and carpets, clean and shiny restrooms and a whole lot more, I was throughly impressed. This was supposed to a one-off occasional service, but my experience persuaded me to make this a regular every two week service. I even If you want an affordable, professional cleaning service, Umanzor Professional Cleaning is the company to call.

Mr. Justin S.
Jun 2023
5.0
House Cleaning
Yes, I recommend this pro
Ms. Sonia and her team are very reliable and are very detailed. My house always looks and smells great! She is always willing to take care of anything I ask for.

Nanga A.
Jun 2023
5.0
House Cleaning
Yes, I recommend this pro
$275
Amazzzinng service at an affordable price, and they are very respectful, thorough, helpful and do their job well. Thank you for taking care of my home and treating it with care! I would recommend them and continue to work with them in the future! Thank you Umanzor! You and your team are great

Paula W.
Nov 2022
1.0
House Cleaning
She arrived 30 mins late. She has attitude and rolling her eyes. She seems racist. I discussed the cleaning over the phone, but she acts like I didn't.
Response from Umanzor Professional Cleaning Services LLC

"Dear Client, I want to clarify a few things: I am always respectful and polite to my clients, as they are my top priority. My team members were present and witnessed what occurred during our visit. Unfortunately, there were numerous live and dead cockroaches in your [Member Information Removed]. In these conditions, I must prioritize the health and safety of my employees and myself, which is why we were unable to proceed with the work. I have many valued clients in the [Member Information Removed] area, and I always strive to maintain a positive relationship. I kindly ask that we show mutual respect moving forward. Thank you for your understanding"


Chukwudi N.
Jul 2022
5.0
House Cleaning, Floor Cleaning and Waxing
Yes, I recommend this pro
Very professional. Great service rendered!

Maily H.
Sep 2021
5.0
House Cleaning, Home and Garage Organization
Yes, I recommend this pro
I was very happy with the cleaning and organizing. I can finally park my two cars inside the garage again and my garage smells so clean! The team was very responsive to my requests, and worked diligently and efficiently to get my garage looking better than it has ever looked. Scheduling was very simple, communication was great, I texted a photo of my garage to be cleaned to get a quote, and they were able to send out a team the next day. Highly recommend and I would definitely hire them again.

Laurie O.
Aug 2021
5.0
House Cleaning
Yes, I recommend this pro
$550
very well. Miguel was especially nice to work with and clearly cared very much about doing a great job.
Response from Umanzor Professional Cleaning Services LLC

"Thank you so much for trusting us and the excellent review. We hope to continue the service with you in the future."


Al L.
Mar 2021
5.0
House Cleaning, Floor Cleaning and Waxing + 2 more
Yes, I recommend this pro
It was truly one of the best move-out cleaning for our rental properties that we’ve ever had. Sonia is dependable , timely, thorough & extremely personal. I will refer them to anyone.
Response from Umanzor Professional Cleaning Services LLC

"Thank you so much. We hope to continue the service with you in the future."


Zekelia R.
Feb 2021
5.0
House Cleaning
Yes, I recommend this pro
$250
I’m very pleased with the work they have provided especially for the price. They are very friendly and have always been professional every time they have came. Ms. Sonia is awesome.

Laurie T.
Feb 2021
5.0
House Cleaning
Yes, I recommend this pro
Umanzor dud an incredible job cleaning our house. The crew arrived early, and cleaned for hours until the house was sparkling. I've never seen our floors quite as shiny. The owner communicated with me by text throughout the process from the initial contact until the job was complete. I would hire them again with no hesitation. I highly recommend this business!

Rocio D.
Feb 2021
5.0
House Cleaning, Blind Cleaning + 1 more
Yes, I recommend this pro
It was wonderful! Sonia was honest along with everyone who came with her to help clean, they were very thorough, did things they ddnt have to and were very professional very kind and hard working. I would definitely hire them again!

Miguel B.
Jan 2021
5.0
House Cleaning
Yes, I recommend this pro
Great team

Steven F.
Dec 2020
5.0
House Cleaning
Yes, I recommend this pro
$225
Great, they were very thorough and did a nice job.
Response from Umanzor Professional Cleaning Services LLC

"Thank you so much for the great review. It was my pleasure working you with you and serving you in the future."


Ron G.
Nov 2020
5.0
House Cleaning
Yes, I recommend this pro
$150
They were efficient and thorough. I highly recommend working with them for any cleaning.
Response from Umanzor Professional Cleaning Services LLC

"Thank you so much for you great comment, was my pleasure work with you."


Mamie L.
Oct 2020
5.0
House Cleaning, Floor Cleaning and Waxing + 1 more
Yes, I recommend this pro
These people are like cleaning angels Very thorough and friendly yet professional And prompt They cleaned in places I I didn’t even know I had Sonia is on the ball with her employees as well I would highly recommend this company
Response from Umanzor Professional Cleaning Services LLC

"Thank you so much Ms. [Member Name Removed] to give us the opportunity, Was my pleasure work with you and we hope to see you soon. Thanks in advance."


Patrick M.
Oct 2020
5.0
House Cleaning
Yes, I recommend this pro
Very very well. Super polite and went above and beyond. Would recommend to another customer for sure.
Response from Umanzor Professional Cleaning Services LLC

"Thank you very much for your great comment Mr. [Member Name Removed]. My team and I, really appreciate that you always value our job and treat us with great kindness and respectful."


Gena S.
Oct 2020
5.0
House Cleaning
Yes, I recommend this pro
They did a fantastic job! Sonia was attentive, professional, and a pleasure to do business with. You will not regret hiring Umanzor Professional cleaning!!!
Response from Umanzor Professional Cleaning Services LLC

"Thank you very much Ms. [Member Name Removed] Was my pleasure provided you our services and we are very very happy to hear that you are super satisfied with our job. We hope to continue providing you with our services."


Sory M.
Oct 2020
5.0
House Cleaning
Yes, I recommend this pro
$200
It was very very good and they did an excellent job. They did more than I expected and I was very very pleased. i would definitely hire them again.
Response from Umanzor Professional Cleaning Services LLC

"Thank you so much Ms. [Member Name Removed] My team and I, always feel very pleased and very relaxed providing you our services."


Lori F.
Oct 2020
5.0
House Cleaning
Yes, I recommend this pro
$125
They did a great job they were very thrall they clean like it's new.They were very detailed, oriented, on time and dependable.
Response from Umanzor Professional Cleaning Services LLC

"Thank you so much Ms. [Member Name Removed] It's my pleasure work with you and we hope to continue for a long time."


Rachel S.
Oct 2020
5.0
House Cleaning
Yes, I recommend this pro
They always do an excellent job, they are thorough, professional, on time, good price and no complaints at all.

Jose S.
Oct 2020
5.0
House Cleaning
Yes, I recommend this pro
Great service. Nice people. They were nice with my family.

Rachel S.
Oct 2020
5.0
House Cleaning
Yes, I recommend this pro
They always do an excellent job, they are thorough, professional, on time, good price and no complaints at all.
Response from Umanzor Professional Cleaning Services LLC

"Thank you so much Ms. [Member Name Removed] for trustin us. You always give us a good welcome."


Micheal P.
Oct 2020
5.0
House Cleaning
Yes, I recommend this pro
It went well. They came in and did a thorough job. I'm satisfied with the service.
Response from Umanzor Professional Cleaning Services LLC

"Thank you very much for trust in us and for bring us this opportunity."

Showing 1-25 of 33

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Umanzor Professional Cleaning Services LLC is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 9:00 PM Tuesday: 7:00 AM - 9:00 PM Wednesday: 7:00 AM - 9:00 PM Thursday: 7:00 AM - 9:00 PM Friday: 7:00 AM - 9:00 PM Saturday: 7:00 AM - 9:00 PM Sunday: Closed
Umanzor Professional Cleaning Services LLC accepts the following forms of payment: Check
Yes, Umanzor Professional Cleaning Services LLC offers free project estimates.
Yes, Umanzor Professional Cleaning Services LLC offers eco-friendly accreditations.
No, Umanzor Professional Cleaning Services LLC does not offer a senior discount.
Yes, Umanzor Professional Cleaning Services LLC offers emergency services.
Yes, Umanzor Professional Cleaning Services LLC offers warranties.
Umanzor Professional Cleaning Services LLC offers the following services: Basic Cleaning Services Deep Cleaning Services Recurring Services (Monthly, Bi-weekly and Weekly)

Contact Information

12311 Queens River Dr, Houston, TX 77044

Service Hours

Sunday:Closed
Monday:7:00 AM - 9:00 PM
Tuesday:7:00 AM - 9:00 PM
Wednesday:7:00 AM - 9:00 PM
Thursday:7:00 AM - 9:00 PM
Friday:7:00 AM - 9:00 PM
Saturday:7:00 AM - 9:00 PM
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