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"With the guidance of Z&Z we were able to totally update our pool, cool deck, and equipment. Ozzie and his team of professional installers worked hard to move the project along. Some spring showers caused delays but we were always kept informed. The work area was kept clean. The first order of business was to repair a leak at the skimmer. Once that was done, Z&Z prepped the pool for replacing the old waterline tile and replastering. We were provided with a number of plaster options and encouraged to consider add-ins that we didn't know existed. The results are amazing! The coping is gorgeous travertine that will be sealed with a gloss finish to show off its texture and colors. The cool deck was updated and a lingering problem from the original pool construction (the electrical line from the light was placed above the deck but once hidden by a diving board removed long ago) was addressed. We can't wait for swim season! Pricing was transparent and fair. We recommend Z&Z to anyone looking for a solid company that provides great service."

"They are very prompt and accommodating."

"Danny and team great to work with"

"So very sad after YEARS of loyal service... sadly it has come to an end. I told Monica about my heat error 2 weeks ago, and the pump would only work intermittently after Johnnie installed it. Johnny came out today after repeated calls. I was busy on the phone.. he told me he was replacing the pump.. and then he said I was good to go.. said goodbye to LOLA my dog. Johnnie is very friendly. He shows up on time.. very important. As for the SUPERVISOR who answered tonight.. when the same heater error is on.. told me to get a new HEATER.. then proceeded to tell me to get a new HOTTUB. He also told me to buy a better HOT TUB.. I am sure that MASTER SPA will be glad to hear that. I have been a customer for 20-plus years. I have never called anywhere else. If I need a heater.. then let me know that at the appointment.. not on the phone 6 hours later, after Johnnie says you all set. The man on the phone acted as though he had been here.. NOOOO.. he had not. I told him that.. that I knew exactly who Johnnie was.. and that Johnnie rather liked my DOG. He told me that was not true.. he hated my DOG. I never write a negative review without trying to resolve the matter first. The supervisor would not give me the owner's phone number when I requested it. I think the supervisor needs some training in how to ONE.. Sell repairs.. TWO.. not to bash the very reason you're in business.. MASTER SPA has great reviews and is by far not a CHEAP hot tub. Was it worth it ?? I really would prefer you fix my hot tub. Even if it is at my expense.. that is for me to decide.. not the supervisor. If this is what it takes to get someone's attention. I asked for an owner's phone number.. this sad that it came to this. A simple apology might have made this situation a whole lot better."

"Coming from my Previous company (Blue Science) which is horrible by the way.. I tried Aqua Science...thinking the small family owned buisness would do much better at taking care of my pool than pinch a penny or Blue Science.. They had locked out my pool water causing me to drain my water due to their negligence on water chemistry. Noticed not long after they took over my plaster was falling off (Acidic water).. meaning they aren't doing their job at all on water chemistry. Their techs don't even test the water... and then proceed to throw chemicals in the pool to fool me into thinking their accomplishing their job. Only thing they could do is vaccum... Took my water in to multiple testing facilities, not just leslies... Ph: 6.8 cholrine: 18!!!!! CYA (stabilizer) what helps hold chlorine...:250 No wonder my pools plaster is shot... Would not recommend. Can and will get same work or if not better from any "big name" company.. Joke "

"Excellent customer service and an nice upgrade for our counter and tub"