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Toilets questions, answered by experts

Sealant doesn’t need to be applied to the bolts, but it can be a good way to stop an active leak in the moment. However, don’t rely on it as a cure-all; instead, make sure to fix the problem at the source by changing or tightening the bolts. 

If you do use sealant, make sure to spread it thickly and evenly across the bolts and the tank's porcelain.

The toilet should rest 10, 12, or 14 inches from the back wall. As for other clearances, 15 inches is the minimum distance from the flange to any side wall or nearby fixture, including the shower, tub, and sink. Modern codes also require at least 24 inches of clear space in front of the toilet.

Most toilets have a 12-inch rough-in or hole, but some have 10- or 14-inch holes, which means that not all toilets fit all setups. Knowing how to measure the rough-in is essential, so you purchase a toilet that fits the existing drain hole. It can be costly to have the rough-in moved, and most stores don’t accept toilet returns.

Some of the problems with in-wall toilets include the complex installation, which might need extra framing. It is also more difficult to access the toilet tank for maintenance or troubleshooting because it’s behind the flush button panel and in the wall. Over time, you’ll spend more on maintenance because you’ll need a plumber to work on hidden plumbing.

Yes, frozen pipes can cause a toilet to stop working correctly. If the pipes are frozen, water cannot flow, which can lead to two main problems. First, the supply line to the toilet tank may be frozen, which prevents the tank from refilling with water after you flush. Second, the drain pipe itself can freeze, blocking water from flushing away. As a temporary solution for a non-refilling tank, you can manually add water, but this is not a long-term fix. To clear a frozen drain pipe, you can try pouring warm water into the toilet bowl or tank and then flushing, as the warm water may help thaw the ice blockage. Ultimately, the best course of action is to unfreeze the affected pipes to restore your toilet to full functionality.

The Canton, TX homeowners’ guide to toilet services

From average costs to expert advice, get all the answers you need to get your job done.