Get matched with top carpet cleaners in Bluff Dale, TX

"Great service. Polite, professional, very happy with the work done. Would definitely use again."

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"OK - not really what I was expecting. That is my issue, I guess."

"I hired Felton Cleaning in March 2025 after being paired with Lacey and 4 other Angi-recommended service providers for a whole-home, sale-ready, deep clean. After communicating with 4 of the 5 Pros on cost/length of time/schedule and itemized tasks to be done, I decided to give Felton my business, especially reading the quote on the page “Raise your cleaning standards. Very attentive to detail, and reliable. My word is my reputation! Will be on time and happy to be there! God bless!” Unfortunately, the transaction didn’t go as planned and she did not hold up her end of the transaction nor live up to her word. Upon arrival, she immediately increased the agreed-upon price by $50 before any work was done. Later in the day, she called to tell me her help didn’t show up so she would have to finish on another day. It was during this call she asked me to agree upon an even higher “fair” price. After I did not do that, she told me she had finished cleaning and requested me to pay the 2nd half of our contracted price. After responding that I would do so when I inspected the work, she asked me to wait 4 days before doing so. On that 4th day, she informed me that she would not be returning to finish (because when she told me she had finished, it was a lie) unless I agreed to renegotiate and pay her even MORE money. She ended it by saying that I “was ahead.” The house was only half cleaned. Several bathroom mirrors hadn’t been touched, nor the stove completed. I do not agree that I came out “ahead” considering the delay in this transaction single-handedly delayed putting the house up for sale. If Lacey would have lived up to her word and reputation, she would have honored the transaction even if it wasn’t worth her time. I could only attach 10 photos of how the house was left after Lacey cleaned (the dirty photos) so I only attached the “after” photo of the master shower. There was no need to attach cleaned mirrors and vacuumed/mopped floors that I completed myself. Please do not mistake the clean shower for Lacey's work. Lacey is probably very good at the light, biweekly or monthly touchup cleanings."