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"Elderly Abuse …. Run I woke up to a leak in my front yard as I headed out of town. My wife called Roto Rooter as she left for work to come give us a quote. They said they only needed someone there to greet them when they arrived. So we had my 85 year old, legally blind, suffering from dementia mother, who lives next door, meet them outside so they could begin with their estimate. They never called us for a quote. Instead he replaced one section of pipe (which was only 4 ft. long), and a shut off valve (which he said was broken but was not) and charged a whopping $6,500. He walked next door and demanded payment from my blind mother. NO APPROVAL WAS GIVEN!!!! NO PHONE CALL WAS MADE!!! My mother, who isn’t mentally with us anymore, gave them her credit card and boom…… $6,500. We didn’t get a new water heater or a new sprinkler system. We got one 4 ft. section of pipe for $6,500 and a shiny new on/off valve which was not needed. That guy new what he was doing. He didn’t call us for a reason. He took one look at my blind old mom with dementia and charged whatever he wanted. He left us an arbitrary bill I could hardly read with little to no specifics. I have attached…. When I called the manager he did return half of the amount. It sounded like we were making progress. I still asked for an itemized receipt so I could see how 4 ft. of pipe and a valve would cost $3,250. If I stayed in town this repair would have cost me a total of $75 dollars in materials. He said he would get that itemized receipt and then has ghosted me ever since. I have reached out on numerous occasions. This company did not have permission to do $6,500 or $3,250 worth of work on my property. They were called for an estimate and took advantage of my elderly, blind, dementia plagued mother to run up a huge bill that no one can explain. They demanded that my mother, who isn’t the homeowner, pay $6,500. My wife waited by her phone all day for an estimate that never came. This is morally and ethically appalling at every level. Just for reference, we had our foundation lifted for $9,000 last year. They dug under the house in several areas and lifted it. This guy wanted about the same for replacing a 4 ft. section of pipe. How is this real????"

"We had a washer and dryer that had to be dismantled to be removed down a narrow flight of stairs. We negotiated the price and Eli came back the next day and promptly did the job. I could not ask for a better experience, and would highly recommend him to anyone. When and if I have need of junk removal, I will definitely contact Eli."

"I hired Viking to iinstall new tank and pump. The pump went out so I called for repair service. I had no water for almost a week. Calls went unreturned. When Sheldon finally returned my call he said he was too busy and would not come to check on problem for another week. He said that I was on my own and to call the vendor that sold him the pump. I paid over $7000.00 for lousy customer service and faulty equipment that didn?t last for more than a few years. Do not hire this company. "

"Graded and did what was asked"

"Exceptional job, the man is an artist and very knowledgeable about trees. Kip apprised us by phone or text with times and schedules and was timely the day of the job. Definite hire again in the future."

"Excellent communication, my house flooded and Jimmy and his team came out the following week and graded the house. No problems after!!! Thank you Jimmy. Good price, 1300.00 for 25 yards of sandy loam plus labor. Thank you Jimmy"