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Chimney cap was too high and so Dale adjusted and fixed the problem.

James was very thorough. He inspected the roof and repaired one cracked shingle. He also fixed the problem with the vent pipe and no more leaks. The chimney had a crack in the cap and he caulked that. James took pictures of all of his work to show us. Our house is on pier & beam and is a two...

They were late for the appointment to do the job; a courtesy call would have been helpful to let me know when they were to arrive. They installed an additional attic cap, but they had it in the wrong size and it took additional time.

Excellent. I would definitely use these folks again. They cleaned the chimney, cleaned up after themselves, were great to work with, made me feel comfortable with using my chimney (as house inspector lead me to believe I should never use the chimney without expensive repairs).

The service went okay. I paid additional for them do some minor repairs on the gutters and to add a cap to the roof. The technicians did fine work, but the customer service was a bit difficult to deal with. Their communication skills were not the best. It only took the technicians a few hours to...

Very professional and punctual. Used Angie coupon for chimney and drier vent cleaning job was well done. Upon cleaning chimney service provider found a large hole on top of chimney cap. He provided a job estimate and came back several days later with required equipment. Fixed the hole and placed...

I have a leak that 3 different roofers could not located.  The 3rd roofer speculated the chimney vent cap being at a slight angle might be the cause the leak, so i called Lords June 10th.  They made an appointment and inspected the vent.  They were dubious that it was in fact the skewed vent cap...

MUCH more honest and helpful than another company I had in for an estimate.  Other company wanted to sweep chimneys that have gas fireplaces -- David from village sweep told me those don't need sweeping too often and mine looked fine.  Also said I didn't need new chimney caps -- all in all saved...

Arrived promptly on the scheduled day and on time. The serviceman was very courteous and answered all my questions about the safety inspection. He also had all the tools required to quickly repair the damper and install a new chimney cap.

I THOUGHT THE PRICES WERE STEEP BUT I IMAGINE THEY WERE THE SAME AS ANYONE ELSE. JAKOBSEN'S DID A VERY GOOD AND THOROUGH JOB CLEANING THE CHIMNEY AND MADE SURE NONE OF THE MESS GOT ANYWHERE ELSE.