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"No communication, no show and terrible customer service"

"Dave Hartman and his team did so much more than a Fireplace Mantel Installation but I had to pick just one category of work done for this review. A couple of years ago, we had a General Contractor began the process of building my wife and I a new home in West Knoxville and when our home was approx. 75% completed, our contractor left; no warning.. just abandoned us and our new home build project. Thankfully (so very thankfully) we found Hartman Construction a week laterâ ¦. and they saved usâ ¦ and our homeâ ¦ finishing many-many areas that we undone, working so hard to get us our Certification of Occupancy. We moved in shortly thereafter and/then weeks following, Dave continued to assist us in getting our home in order as my wife and I look back, we now see what a blessing it was to have found Hartman Construction, and we cannot say enough about Dave and his team. Their quality of work, construction knowledge, and integrity makes it very easy for us to give them a 5-Star Rating."

"I initially selected West Shore Home to do my window replacement principally because their salesman so much less pushy than the others that I requested estimates from. I am allergic to a hard sell! But their excellent service continued throughout the project. I needed a total of more than 20 windows replaced in a 70-year old home. Quite a job! They scheduled the installation well in advance so that I could plan my schedule. They came exactly on time on the appointed day. Everyone on the crew was cheerful, courteous, and knowledgeable. When it turned out that some of the materials sent from the factory had minor defects, they not only offered to replace all the defective panes but even showed me a couple of defects that I had not noticed. And they returned not once but twice to be sure that everything was perfect before they called the job complete."

"Irene and Santos are amazing. While maintaining the highest level of professionalism, they still became like family. They are dedicated to creating the most wonderful experience for their clients. They understand that remodeling your home is stressful and can be frustrating. They are professional and compassionate and make the experience so easy. Anyone needing any type of home repair can not choose a more wonderful company to work with. Irene is honestly the most brilliant and creative mind. You will never find a better team. They are worth every penny and you will walk away feeling like you have made new friends in the process! "

"Workers efficient and very polite. Office personnel answered all questions and were delightful to talk too. The work was done well. I have never had workers clean up at the end of the job as well as these."

"Jesse Landesman and crew did an excellent job for us! He removed an existing retaining wall that was falling down and built us a new one. They were punctual, neat and hard working. Communication with Jesse was very easy and quick. I would definitely hire him again!"

"They started the job quickly, worked diligently, and took just two days to build our new concrete patio from start to finish. Reasonable cost too. Very pleased with our new patio, and with G.C. Construction Company."

"We are very pleased with the work done by Smoky Top Contractor. They listened carefully to our wish list, then helped up design and ultimately constructed our our dream outdoors living area. This included a paved patio area, gas fire pit, pergola and a shed. The guys arrived on time, were hard working, friendly and very conscientious. We love the work they did and truly enjoy our new outdoor space. We highly recommend Smoky Top Contractor."

"The crew worked very quickly, were consistent in their work, very friendly and respectful and surprisingly quiet for a construction crew. They took down our deck that was falling apart and the new deck is very sturdy and beautiful. We will definitely be hiring them when we redo the second deck. They also had the lowest price and were able to do an add on with no problem."

"Sean and his team did an outstanding job with our backyard hardscape including an amazing waterfall. He guided us through the entire process and explained his next step in great detail. Even with weather related challenges, these guys did not miss a beat. When the irrigation system installers came, he worked with them almost flawlessly and to my satisfaction. I could not be happier."