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"No communication, no show and terrible customer service"

"Dave Hartman and his team did so much more than a Fireplace Mantel Installation but I had to pick just one category of work done for this review. A couple of years ago, we had a General Contractor began the process of building my wife and I a new home in West Knoxville and when our home was approx. 75% completed, our contractor left; no warning.. just abandoned us and our new home build project. Thankfully (so very thankfully) we found Hartman Construction a week laterâ ¦. and they saved usâ ¦ and our homeâ ¦ finishing many-many areas that we undone, working so hard to get us our Certification of Occupancy. We moved in shortly thereafter and/then weeks following, Dave continued to assist us in getting our home in order as my wife and I look back, we now see what a blessing it was to have found Hartman Construction, and we cannot say enough about Dave and his team. Their quality of work, construction knowledge, and integrity makes it very easy for us to give them a 5-Star Rating."

"I initially selected West Shore Home to do my window replacement principally because their salesman so much less pushy than the others that I requested estimates from. I am allergic to a hard sell! But their excellent service continued throughout the project. I needed a total of more than 20 windows replaced in a 70-year old home. Quite a job! They scheduled the installation well in advance so that I could plan my schedule. They came exactly on time on the appointed day. Everyone on the crew was cheerful, courteous, and knowledgeable. When it turned out that some of the materials sent from the factory had minor defects, they not only offered to replace all the defective panes but even showed me a couple of defects that I had not noticed. And they returned not once but twice to be sure that everything was perfect before they called the job complete."

"In a wordâ ¦Outstanding! Liz and the team were a cut above. We needed landscaping for a new home and required everything. Working on a budget, they came up with a beautiful design solution and they clearly delivered with the final product. Whatâ s more, they delivered on time and in budget and we couldnâ t be any happier. Most notable is that there had been a miscommunication on a part of the project and I expected the typical contractor pushback. Instead, I was contacted within 30 minutes of my call and they committed to take care of the situation without the typical pointing of fingers attempting to hold the customer accountable. Having build five new homes previously, I have dealt with my share of landscapers. This is clearly the most competent and capable company I have ever dealt with. Worthy of more than five stars if I could."

"Stephen was communicative and reasonably priced. He remodeled both bathrooms and some of the kitchen and bathroom in about 3 or4 weeks mostly by himself. He made recommendations for products for the remodel so that I could not only save money, but make my home look nice. Highly recommended and would hire him again for another remodel."

"Irene and Santos are amazing. While maintaining the highest level of professionalism, they still became like family. They are dedicated to creating the most wonderful experience for their clients. They understand that remodeling your home is stressful and can be frustrating. They are professional and compassionate and make the experience so easy. Anyone needing any type of home repair can not choose a more wonderful company to work with. Irene is honestly the most brilliant and creative mind. You will never find a better team. They are worth every penny and you will walk away feeling like you have made new friends in the process! "

"Jesse Landesman and crew did an excellent job for us! He removed an existing retaining wall that was falling down and built us a new one. They were punctual, neat and hard working. Communication with Jesse was very easy and quick. I would definitely hire him again!"

"They started the job quickly, worked diligently, and took just two days to build our new concrete patio from start to finish. Reasonable cost too. Very pleased with our new patio, and with G.C. Construction Company."

"Great team to work with; responsive and quality workmanship"

"Jeff was a pro from the start. He did what he said, when he said. If complications arose, we talked through them to figure out solutions. He worked with me to pick out materials and used his relationships with vendors to help make things go smoothly. He always followed-up and did high quality work."