Get matched with top basement leak repair pros in Surgoinsville, TN

"I have had AFS shore up my basement wall as well as installing a dehumidifier. They do excellent work and provide service after the sale. Highly recommend!"

"The gentlemen were kind, courteous and respectful. As I mention above, my slab was 8ft by 16 ft. Along one 16ft edge, the slab had dropped by about 4 inches. I don't know when it was installed, but I would guess it was part of the original construction (1954), and was enclosed probably in the 70s. The gentlemen arrived with 1 2ft bubble level and 2 digital levels which were perhaps 1ft in length. From there, they proceeded to place their 2 ft level so that its end touched the 16ft edge, the opposite end parallel to the 8ft dimension. They raised the level so the buble was centered and marked the adjacent brick wall about 1 inch up from its base. Did I mention the slab is 8 ft wide in the parallel dimension to their level? Did I mention the slab had dropped about 4 inches along that 16ft edge? I suggested they use my 4 ft level instead, which they really didn't, relying in their 2dt and 1ft levels instead. They raised the dropped edge about 2 inched, and the whole slab about one inch, resulting in the edge which was down 4 inches, being down only 3 inches now. At this point, cracks began to precipitate in the slab, so they suggested we stop, which I agreed. Then they suggested my 4ft level was inaccurate, and that their 2ft level was more accurate, reporting the slab only slightly out of level. At that point, I stacked their level on top of mine, and demonstrated that their level centered the bubble before mine did, but when my bubble was centered, so was theirs; their level was inaccurate with respect to mine! In the end I was told that, once the foam was fully cured, I could get a subsequent leveling. Unfortunately, they had no more open appointments until March. Meanwhile, that slab was under my laundry room, which I removed, temporarily supporting the roof with beams on the surrounding ground, and engineered joists. Since I'd rather wash my clothes at home than wait til March, I decided to level the build a floor over the slab instead, as the foundation for the new laundry room structure (enclosing the plumbing for the laundry room might also prove useful when the outside temperature falls below freezing soon). To be fair, when the job was quoted, I asked about the ability to lift the entire structure, and was assured that wouldn't be a problem, so the guy who quoted the job did not know I would tear the structure down. However, he surely knew there was a chance the slab would crack, and that if it did, they would not be able to address the remainder of the leveling until March. My general review is this: * Admit to the problems which could occur up front so that the consumer can make a wise choice, rather than selling the job with promises of making the slab level. I have no doubt that, give the time, they could make it level. But starting the job in October, and finishing it in March is not acceptable. * Have proper equipment and train your people to use it. Showing up with a 2ft bubble level and 1 ft digital levels, then not understanding that the lift indicated by a 2ft level, when brought to level, is only 1/4th the lift needed for an 8ft span is rank naivete on levels and similar triangles. Not knowing that the pinch of the vile, (or likely the curve, in the vile is offset to one edge, as their 2fter was) determines the accuracy of the level was just the final blow for my assessment of their competence. The fact that I wound up doing exactly what I was trying to avoid; build a wooden platform which was level on top of the sloped slab, makes it seem like a complete waste of $1700 to have them come to my house. I only hope that the result of the foam pumping is that any voids under the slab were filled, and that it now has a foundation under it which will not erode further. I am certain they do fine work, and the price I paid was in line with what i was expecting. The workmanship and apparent level of competence, however, was disappointing."

"They were spectacular, outstanding. They were courteous and clean. I can't say enough good things about them. I would highly recommend them."

"A home inspector recommended Taylor Waterproofing, saying it was a quality company that had reasonable pricing. When I called, the owner said he was booked beyond when I needed the work done, but after considering a moment, he said he would get the work done even if it meant working late or over the weekend. He kept in touch, so i never worried that the work wouldn't happen. When I met his team, I was very impressed with their professionalism and their kindness. The work was done well within my time constraints! My crawl space was left perfectly clean; he did way more than I expected. Working with them was a great experience!"

"Great"

"I would absolutely hire this team again and would recommend them without reservation. Brian and his team did excellent work and were clean, trustworthy and respectful of our home space. He was great at problem solving with me in real time throughout the project, giving expert advice and solid recommendations. It was a pleasure working with this team, and I feel we got a very good value for our money. It might take a while to book these guys because theyâ re in high demand, but definitely worth the wait. Once they get going, theyâ re efficient, responsive and diligent. I highly recommend."

"I would give a zero if possible. By using a funds collecting company [Buildertrend] much like a construction-oriented PayPal, Tricities Remodeling Co overcharged me for a service that they didn't even perform. A structural engineering company that did an inspection for us, charged $385 for their fee. However, Tricities Remodeling Co [located in Gray, Tn] chose to separately invoice, charge and collect $700, without my knowledge of the actual charge from the service provider. I only discovered the overcharge while trying to get Tricities Remodeling company to provide me with a statement of the findings [they still haven't] for any future references involving ins., etc. When I brought this to their attention, they ignored me Also, approximate times of completion were GROSSLY over estimated and their project proposal didn't include major items such as flooring, ceiling improvements, etc., & several other items discussed & wanting 5,000 for a free-standing coffee bar cabinet! BE WARNED"