Tri-Cities Remodeling Co logoApproved Pro
Approved Pro

Tri-Cities Remodeling Co

Steel Beams (Structural) Service, Basement Remodeling, Kitchen Remodel,

About us

Locally owned and proudly serving the Tri-Cities area, we’re your one-stop shop for home remodeling. From kitchens and bathrooms to additions, deck building, garages, basements, and more. Whether it's a full-scale renovation or a simple update, we bring top-tier quality and clear communication every step of the way. We don’t hand off your project to subcontractors. Our 35+ full-time, year-round employees are committed to doing the work right, on time, and with care. You’ll always know where things stand thanks to our easy-to-use project portal, where you can follow daily progress with photo updates and notes from the team working on your project. If you're looking for a remodeling partner that shows up, communicates, and delivers, give us a call. You’ll be glad you did.

Business highlights

Veteran owned and operated

Services we offer

Decks, Vinyl siding, Flooring including hardwood, LVP, tile, Full interior remodeling including additions, moving walls, building out basements or garages, and more, Great finish work - Tile, crown moulding, and more, Kitchen and bath remodels

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.312 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
8%
3
0%
2
8%
1
8%

Filter reviews by service

Showing 1-12 of 12 reviews
Susan B.
Feb 2025
1.0
Kitchen Remodel
$200,000
I would give a zero if possible. By using a funds collecting company [Buildertrend] much like a construction-oriented PayPal, Tricities Remodeling Co overcharged me for a service that they didn't even perform. A structural engineering company that did an inspection for us, charged $385 for their fee. However, Tricities Remodeling Co [located in Gray, Tn] chose to separately invoice, charge and collect $700, without my knowledge of the actual charge from the service provider. I only discovered the overcharge while trying to get Tricities Remodeling company to provide me with a statement of the findings [they still haven't] for any future references involving ins., etc. When I brought this to their attention, they ignored me Also, approximate times of completion were GROSSLY over estimated and their project proposal didn't include major items such as flooring, ceiling improvements, etc., & several other items discussed & wanting 5,000 for a free-standing coffee bar cabinet! BE WARNED
Response from Tri-Cities Remodeling Co

"Susan, I'm sorry you felt overcharged 6 months after we had come out and provided the service you requested at the price agreed to. We explained it was $700 to do an on site consultation with a structural engineer. We provided this as agreed. While the engineer portion was $385, we also provided 3 on site visits to review your project, which you significantly changed in scope after the engineer visit. Just the fact that you changed your scope based on the engineer consultation validates that"


P C.
Nov 2024
5.0
Kitchen Remodel
Yes, I recommend this pro
This company is very professional to work with. Also, they run their company in a very competent manner. The team that worked on our kitchen remodel was there on time every day and worked all day. They did excellent work and I was most grateful they had competent people doing their jobs. I did not want to have to look for my own electricians or plumbers. They have at least five teams that work on different jobs. I am very fortunate that I found Tri-Cities Remodeling. They did an excellent job and I now have a beautiful kitchen.

Dale H.
May 2024
3.5
Kitchen Remodel
Yes, I recommend this pro
Renovated house.

Cortney N.
Aug 2023
5.0
Yes, I recommend this pro
Very professional and willing to answer all of my questions. Also very accommodating because I had a different project I needed done every time I called them. Thank you Andrew and crew for a wonderful job.

Charles H.
Jul 2023
5.0
Yes, I recommend this pro
Always showed up on time and were friendly and productive.

Pat H.
May 2023
5.0
Yes, I recommend this pro
Pleased with the work they did. Felt very comfortable with the workers. They explained things to me and were very knowledgeable.

Mike W.
Mar 2023
5.0
Kitchen Remodel
Yes, I recommend this pro
They did what they said they were going to do

Cindi B.
Jan 2023
5.0
Yes, I recommend this pro
They did a wonderful job painting the entire interior of my home before I moved in. They kept me informed about their progress with photos. They also helped me out by letting a delivery person into the home for installation of appliances. They cleaned up after themselves and completed the job when promised after working me into the schedule.

David P.
Jan 2023
2.0
This company has some great sales people. They will definitely tell you what you want to hear. That is, until the work has been "completed" and then they just make excuses as to why everything came out like crap! Shortcuts galore! The owners of the company don't actually do the work or even check to make sure it was done correctly. We had to call them back to the house many many times since we moved here from out of state. There are still several items no completed but Im so sick of having to call them to fix it, Ive simply given up. Do yourself a favor and dont hire this company!
Response from Tri-Cities Remodeling Co

"Sorry, you felt a need to leave such a harsh review. We were extremely thorough in our work, constant communication, and daily pictures of work in progress. We came out to address very minute complaints, several completely unrelated to our work. For example, your very harsh Christmas eve day text complaining to us about icing on the inside of your single pane window that had nothing to do with our work (we did not install windows, provide insulation, or any HVAC, etc), but everything to do with the 1 degree outside temperature, while homes throughout Tennessee had frozen pipes burst, heat not working, rolling blackouts, etc. Our goal really is to provide very good service at a very fair value. We are quite confident that 99 of 100 people that saw your home before and after would have been very happy with the work done and the rate charged. Even while there with you, when firemen came to install smoke detectors they commented on how great the floors looked. But no matter what you do, some people will never be satisfied."


Chad W.
Oct 2022
5.0
Yes, I recommend this pro
$35,000
Great value and you canâ t top the customer service. Period. Work is top notch. Seriously, what more could you ask for?

Alaf K.
Sep 2022
5.0
Yes, I recommend this pro
$4,600
They are very proficnal very nice people.I recomand their good work.

Brandon T.
Sep 2022
5.0
Yes, I recommend this pro
He doesn't take on anything he wont put 110% into. All of the work he does is phenomenal, a

Licensing

Insured

Licensed*

Trade License Number

80259

Trade License Locale

TN

Trade License Expiration

09/30/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Tri-Cities Remodeling Co is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 6:00 PM Tuesday: 8:00 AM - 6:00 PM Wednesday: 8:00 AM - 6:00 PM Thursday: 8:00 AM - 6:00 PM Friday: 8:00 AM - 6:00 PM Saturday: Closed Sunday: Closed
Tri-Cities Remodeling Co accepts the following forms of payment: CreditCard
Yes, Tri-Cities Remodeling Co offers free project estimates.
No, Tri-Cities Remodeling Co does not offer eco-friendly accreditations.
No, Tri-Cities Remodeling Co does not offer a senior discount.
No, Tri-Cities Remodeling Co does not offer emergency services.
Yes, Tri-Cities Remodeling Co offers warranties.

Contact Information

176 Harwood Road, Gray, TN 37615

Service Hours

Sunday:Closed
Monday:8:00 AM - 6:00 PM
Tuesday:8:00 AM - 6:00 PM
Wednesday:8:00 AM - 6:00 PM
Thursday:8:00 AM - 6:00 PM
Friday:8:00 AM - 6:00 PM
Saturday:Closed
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