Get matched with top sink installation pros in Ridgeside, TN

"A few months ago I found a leak in what I thought was our septic system in our backyard. It smelled like sewage and was near our tank so seemed like a reasonable assumption. We have a pool and lots of concrete and for some reason our septic tank is underneath all this concrete near the pool (was this way since we moved in). I had a few different plumbers come out and take a look. Nearly all of them took one quick look at it and immediately decided it would be just as expensive to tear up all the concrete getting to the septic tank and field lines just to figure out where the leak was. So they all recommended just installing a new tank. In a way they were all correct, it would have cost a fortune to get to the tank. But when Shane came out and checked the leak he suggested that he spend a little time digging where the leak was in case he found it quickly. He thought it might be a field line leaking that wasn't buried as far away from the grass as the tank and might be accessible. He did agree that if he couldn't find the leak in the first couple of feet then it would be best just to go ahead and install a new tank. I should add that his quote for installing the new tank was the best I found, plus he said he would not charge me for the extra work looking for the cause of the leak if he didn't find it. When he and his two co-workers came out they started by digging out the area where the leak was as well as digging a few yards away from the concrete in hopes of finding a field line leading to the leak. They spent about 2 hours working on finding the leak and eventually they did. it turned out the leak was not from the septic system at all! Our kitchen sink and washing machine (possibly dishwasher too) had a separate line not connected to the septic system that had broken and was leaking. Shane fixed the leak and installed a new field line for this separate line and our problem has been solved. It was still an expensive fix (about $5000), but he saved us at least $4000 ($9000 was the cheapest quote for our new tank installation and re-routing plumbing). Not only that, but had we had a new tank installed, we would have spent that $9000 and still had the same leak! Shane was the only person who even made the suggestion to take a closer look where the leak was. All the other plumbers just immediately decided I needed to install a new tank. So we could have ended up spending nearly 10k (or even more depending on which plumber we chose) on a new tank, then another 5k on fixing the real issue! And let's not even get started on the fact that our whole side yard would have been torn up as part of the new tank installation (the field lines he installed were in back in an area that we didn't care as much about). So I can't thank Shane enough for being sensible and suggesting spending just an hour or so diagnosing the problem before jumping into a super expensive fix! I would for sure recommend Rapid Rooter again!"

"Perfect. Very professional, no mess, cost efficient. This man knows Plumbing!"

"Rooter Pros showed up at the time quoted, and completed the repair quickly and effectively."

"This was our first Aqua Clear System ! The installation was done by Brian Christian & Dustin !! Both men were very professional and explained everything they were doing thoroughly ! (sometimes a couple of times) They was always asking if we had any questions !! Dustin asked me were I wanted the faucet -on the sink- to make sure I was pleased with the placement . Brian did a Great job placing & taking care to fit everything in a compact area -so I have still room in my panty closet . Our friends Bill & Toni Ertel ( also on Chilly Spring Road) recommended this company to us . We will also be recommending your very professional company to our friends. Thank you . Hats off also to Brian & Dustin"

"Grate! I Was out of town and he immediately got on an emergency repair"

"Clean, friendly and knowledgeable installers. They had everything needed for the install and made sure to clean up after the work was done. Would certainly recommend them again!"

"The job went well. Javan is very respectful and professional. Quality work done. Will hire again when needed."

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Sales person (owner) was very knowledgeable and gave detailed steps as to what needed to be done to resolve problem. Work crew were professional and worked in a timely manner. They kept me informed as to how the job was progressing. They clearly answered any questions I had about their work processes. When they were done clean-up was so good you could not even tell they had been there.

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"It went very well. Kevin Hooper was very professional and courteous. He was available to start, when we first talked. He arrived on time and worked to complete job quickly."

"He was wonderful! Worked fast and cleaned up afterwards! You’ll never find anyone better! Will use again and again!"