Rapid Rooter Plumbing

The process of working with Shane was smooth from getting an estimate to completion. He instilled confidence in me that my complicated plumbing situation would not be a hurdle for him. There were some delays in getting the job started (once he gave the estimate) but when he got started, he was efficient and timely. I would hire Rapid Rooter again for this job and any other plumbing issue.

Excellent job

Tech arrived on time, very nice and helpful, Definitely be calling again for service, if you need any septic work done I highly recommend Rapid Rooter!

Provided exceptional service and were very professional and efficient with the service they provided.

As a contractor it is without saying time is of the essence. When we need a tank pumped or field lines installed these guys are onsite fast. They do a reliable job and leave no messes for us to deal with. Hands down they are the best and I look forward to using them for years to come. Paul Neal VP Tristate Holdings

Very honest guys and top quality work. After hiring other people that did a poorly job. I finally found a good plumber

The rapid rooter staff was very professional and straight to the point. came in and pumped our tank the same day we called.. highly recommended rapid rooter

Wonderful! Shane and Lee were genuinely nice. They explained step by step what needed to be done and only repaired what needed to be repaired. It would have been easy to say the whole system needs to be replaced..but they were honest and only repaired what was needed. I appreciate the promptness and professionalism of their service. I highly recommend them!!

We had septic tank and field line issues that weren’t easy to solve with complications, including a steep slope, that made it hard to repair. Multiple plumbers made attempts to figure out why our tank kept overflowing, but all of them found the difficulty of the project not worth their time. Shane literally dug right into our backyard to find the issue. Every time he ran into a problem, he looked for a solution until he found one that worked. He quoted a fair price for the job and in the process of working on the repair he discovered an even better way to fix our septic tank and field line flow that was about 1/3 of his original quote and saved us thousands of dollars.

Shane found an easier and less expensive fix to our problem and saved us $2000

Very professional great job and would recommend to anyone

Rapid rooter pumped septic tank and repaired blockage .they even showed me the blockage before repairing. Saved me alot of money from the previous estimate to fix.

We made a great choice when we hired Rapid Rooter! Our older home had clogs in the old cast iron pipes. They came out and replaced them in just one day. Great price ,Great service!

Called them and showed up same day. They fixed my field line and were reasonably priced. I wouldn’t hesitate to call them again.

I highly recommend Rapid Rooter! They do awesome work and have great prices. Very honest and fair.

Great. Two hours to determine where the problem was, remove the tree whose roots broke the line, dig out 10 feet of the old line and replace with new pipe and fittings so it won’t happen again. Extremely happy with service and will gladly recommend them. Other sewer repair companies in the area would not do the job because it was on a slope and the line was completely clogged. These guys did it quickly with humor and professionalism.

Thisbis the second time I have used Shane and he was amazing again. He came out and tried to clear a clog but it ended up being my septic tank was completely full due too roots choking off the tank and the outlet baffle. Shane and his team dug up the tank and field lines and were able to repair the line to a good field line and bypass the half repair that was done years ago. Everything is draining great now!! Great guys who are very personable and do an excellent job!

Excellent very happy with the service,very informative before going ahead with each step of the job,respectful, courteous,cleaned up afterwards,fair pricing.I will use again. Thanks Guys.

Shane is amazing. This is the only company I contacted who recommended trying to unclog my septic lines first instead of just jumping into digging up my tank to charge me more. He came out when I asked amd unclogged the lines on the house I just bought. I will definitely be using him again in a few months to pump my tank since im not sure when it was last done. Very honest and professional!

These guys are amazing. Answered the phone on New Year’s Day after a field line failure. They came out immediately and took care of everything, was in and out in a day. I’m a customer for life. Thanks Shane!!!

I called at the end of the work day on a Monday. Two of his emergency people were sick and he said he couldn't get to me till after 10 PM. With that being the case, he first asked who else I had called so he could think of who else might be able to help me. After discussing the particulars of the leak (being outdoors and not leaking onto wood, he said he could come the next day. They arrived in a timely manner, replaced the pipe with one less likely to break from freezing and also cleared a stopped gutter drain that I had kept meaning to get cleared. They were very nice and quite reasonable. I would absolutely hire again and they will be my first call for my next emergency plumbing situation.

Very satisfied and impressed with the professional quality of their work. I needed the main waterline of 1800ft replaced. They had it done in approximately 6 hours. I would call them again for any plumbing work needed. They care about the quality of work they do and will do it correctly. Due to the long reputation of doing quality professional work, they stay busy and couldn't get to mine right away. I almost called someone else, but I didn't and I'm SO glad I waited. They were well worth the wait. They are hard workers, but most importantly: they know what they're doing! They cover a wide area because they came to Georgetown, TN for me, and they're in Chickamauga, GA. I'd rate them triple AAA+ and highly recommend them. Shane is who you need to talk to. (423) 509-5693.

They were great Called me back immediately. Showed up as agreed, and did a great job. Was able to repair and didn’t have to dig up the whole back yard doing a replacement.

Shane is the man to call if you have problems with your septic. I've used two previous plumbing companies before and will never go to anyone but Shane in the future. We needed a complete upgrade to our 50 year old system. Shane custom designed a way so I could keep my original solid tank and yet allow for the liquids to be pushed into another tank and then feed into new very upgraded field lines. Our system was having to get pumped every few months. I don't think we will need a pumping now for a while. I absolutely highly recommend Shane's team at Rapid Rooter, you won't be sorry.

We bought our house 2.5 years ago and started having septic issues within the first 6 months of living here. We were pumping our septic tank about every 9 months. Since COVID and quarantine, we have been pumping every 3-6 weeks. We have been told by many that our field lines are blocked and we needed to replace them. We had hired a company in July and after having little to no communication from them for two months we decided to find another contractor. I checked Angie's List and called a couple more companies with one of them being Rapid Rooter. I called Rapid Rooter on Sunday 8/30 and Shane called me back Sunday evening, then came out on Monday 8/31 to give us an estimate. Shane offered to try and repair the lines and save us money (no other company offered to repair the lines). Shane gave us two estimates, one to repair ($3,800) and one to replace ($5,800) if they couldn't repair. We hired them Monday, they called all the utilities on Tuesday 9/1 to mark their lines, and we were on Shane's schedule for Thursday 9/3. Shane and his crew came out and completed the job. What I thought would take a couple of days, took hours for them and with extreme efficiency. They started at 8:30am and left at 3:00pm. They did try to repair the line but once it was dug up, it was discovered the old field lines went uphill (huh?) and into the forest, and were not salvageable. They communicated and showed us, and we approved the full replacement of lines. The new field lines had to be relocated to the front yard which went downhill (gravity, duh!). Our baffle in the tank had also deteriorated to nothing, so they replaced that as well. They did end up cutting through our main water line (only because it wasn't where we all thought it was), and replaced that with better material than what we previously had at no extra charge. I highly recommend Shane and Rapid Rooter. He communicated via phone, text, and constantly while here on the project. He had our project done less than one week from my first call. He was straightforward with our options and even purchased materials for two new hose bibs that we wanted installed if repair of field lines was possible. Since we had to replace and relocate the lines, we couldn't do the hose bibs at this time, but we will sure be calling Rapid Rooter out again soon, to put in the hose bibs. Lesson learned from this project is that the cheapest isn't always the best. If you want your job done right and be able to get it done promptly and on time, call Rapid Rooter to take care of you. They will have all my future business and references.