Get matched with top carpet cleaners in Germantown, TN

"I asked for help ASAP and I got help ASAP. Same day service by the nicest man I have ever met. He went above and beyond. He turned a nightmare situation, into very pleasant really. I will never forget this Company and will use them for all of my cleaning needs."

"Wonderful customer service. Fast service, efficient, pleasant personnel. Helpful with advice. "

"They are awesome"

"Great job, affordable price and courteous and timely service. Our carpet, even the high-traffic areas, look almost new. It’s so refreshing to be able to trust a company and know they will deliver excellent service. Wr highly recommend Doug Nelson and Nelson Carpet Cleaners."

"This job went very well. I scheduled an appointment with this company by phone and text. All I had to do was tell them the room measurements and they promptly gave me an estimate and time. I moved electronics out of the rooms and they handled the rest. The employees showed up on time and were very cheerful. Finished the job ahead of schedule. Well done!"

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"I have used Stanley Steemer many times I’m the past, but not from this location in Cordova. Our technician, Ethan, arrived on time and we showed him the rooms, hallway and stairs to be cleaned. He asked if there were any spots and I showed him 2 in one of the rooms. We have a desk in one room and I assumed (first mistake) that all small furniture would be moved and plastic or blocks put beneath the legs to avoid transfer of stains onto the carpet. Ethan said he could not move the desk due to the computer on it, so we removed it. We do not follow contractors from room To room when they are working (second mistake), so we paid $220 when he was finished, only to discover he had moved NONE of the furniture (no bed, desk, chair or other furniture that was always moved in the past had been moved). I understand dressers and bookcases, but not the smaller items. This was a very expensive cleaning given that he didn’t move anything at all- so none of the rig beneath the furniture pieces were cleaned. Very disappointed and very expensive. The only thing Ethan DID move was a plastic carpet protector that was under the desk. Since it sat on the floor, it wasn’t exactly clean, but he decided to put it on top of an upholstered piece of furniture."