Get matched with top excavation pros in Dyersburg, TN

"John and his team were excellent from the first conversation to the install. He explained all the options and cost breakdown clearly and worked to ensure we were confident with our decision. He is VERY responsive and his team did an amazing job on the installation. They were timely, courteous and went out of their way to ensure every part of the install was to our expectations. They also cleaned up and ensured our space was spotless before they left. This was an excellent experience and we couldn't be happier with the piece of mind they provided at a great price. If you are considering a storm shelter do yourself a favor and give John a call."

"Ground Up Foundation Repair is an excellent business. The owners are great people and they run a great company. I’ve been able to count on them to do great work over the last ten years. They have done a variety of jobs for my family over the years. Each time the job looks excellent and they do what they say. I highly recommend them."

"We had used Garrett and they were awesome. We had a gas leak that needed repaired quickly and Garrett couldn't get to us for a few days. We called Tim Ferguson because we were going to be without hot water. Tim Ferguson explained the process that they would be out the next morning, give an estimate to be signed, go to the city for a work permit, and once the permit was issued begin work. This was Tuesday morning they came at 8:15. No estimate was presented or signed. They came back later Tuesday morning, said they had permit and completed work and they put a 40 lb pressure test on the line that had to maintain at 40 lbs for 12 hours then the city building inspector could evaluate, tag that it's OK, and jea could reconnect. 12 hours would have been up at 2:30am Wednesday. My husband called at 8am Wednesday to follow up and he was told we were at the mercy of the city inspector and that office and that that office "didn't get in a hurry." We waited until 2 pm on Wednesday and called the city building inspectors office ourself when we were told that Tim Ferguson had not filed for the work permit as they said they had. We called Tim Ferguson about this and spoke with Brian Ferguson who said the building inspectors office had told 2 of their customers the same thing. He said the city had deducted payment for the permit from their account and that he was looking at the permit in front of him. He said he would contact the building inspectors office and take care of it. On Thursday we contacted the city inspectors office again who said they still had no application for permit. After many conversations with various people at Tim Fergusons, we were finally told by Paula Marrow the admin assistant at the building inspectors office that the permit request was received electronically Friday morning and the building inspector was scheduled to come out the following Monday. After many request to various people at Tim Ferguson, including Brian Ferguson by my husband in person, no one produced any proof that they had filed for the building permit on Tuesday as we were told. We wanted this in order to take issue with the city. The only thing Tim Ferguson produced was the permit that was issued on Friday and dated fridays date. We were told this was all they could produce and would produce. All the staff at Tim Fergusons were all too ready to throw the building inspectors office under the bus but never produced the proof they said they had. Its unfortunate but it appears that Tim Ferguson is not honest and forthright. Go to Garrett!"

"Jesse with Roto Rooter came out to clean some roots from our main drain. Previous company (Conway) had been out about a week earlier but apparently didn't use the right head on the auger so we were having problems again within that week. Conway had stated a one year warranty on their coupon but wouldn't honor it even a week later. We called Roto Rooter & talked to Jesse explained what happened with previous company and he felt sure we didn't not need to replace any of the main drain like Conway was wanting to do at a huge price. Jesse with Roto Rooter came out used a different auger head than the other guy had used. The Roto Rooter cost was $200 with a 3 month warranty and Jesse assured us the 3 month warranty would be honored. Work was done on August 9, 2017. However we did not have to call him again. He advised us to use a root dissolving product once or twice a year. We took that advice and as of May of 2018 we have had no problem so far. If we do again, we would certainly call Jesse with Roto-Rooter. We have learned it is better to use a company that has an experienced tech who knows the right tools to use and specializes in clearing roots from a main drain."

"it was good, it was excellent, they answer all my question"

"Not well. We were promised pictures of the work done and never got them. Requested a follow up to review the work done or not done well. No follow-up call or visit. Do not pay until work is done correctly."