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"*Signed contract on 12/29/17 for removal of old deck and construction of new screened-in deck on a cabin designated for short-term rentals. *Verbal agreement for work to be done within two weeks in January 2018 so blocked off time before rentals began. *Old deck was removed and then construction of new deck was post-poned repeatedly. *On 3/2/18—a family member took pictures of work site left with unsafe piles of rubble. Pictures were sent to Mr. Webb who then proceeded to curse at my wife on the phone when she insisted that the work area be cleaned up telling her that he won’t have her complaining just because “I spent a couple bucks”. Photo Exhibits 26-28 *Inquired as to status of job on 3/9/18 and was told it would be finished 3/14/18. *Contacted by Mr. Webb on 3/19/18 indicating he wanted paid and was told to send us a bill. *Told Mr. Webb on 3/28/18 that we had decided to personally inspect job before paying because of the delays and the way we were treated. *Mr. Webb met us on 3/30/18. Showed him the construction flaws (including scratched panels covered with spray-paint; gap between posts and siding; glass all over the ground; stringer was 2 inches short; door was not hung properly causing it to stick; 6 x 6 post had 2 x 16-inch splinter; trim only had one screw holding it fast) and he made punch list. Photo Exhibits 1-14 Mr. Webb said his grandson would come pick up glass that day and he did not show. Mr. Webb also said his worker would be there Saturday to work—he showed up and looked at items but did not work that day. *Later contacted on 4/10/18 that items were taken care of. Worker sent pictures taken from a distance which appeared acceptable. Photo Exhibits 21-25 *Neighbors viewed work on 4/13/18 and informed us that panels were still scratched and expandable foam was poorly applied. Mr. Webb was contacted. *Mr. Webb called 6 times on 4/16/18 cursing and complaining that he wanted paid. Employee of our business heard the cursing during two of the three of the calls in which it occurred. *Mailed check for $8000.00 of remaining $12,000.00 balance on 4/17/18. *Received photos from neighbors on 4/18/18 showing panels and explaining some heat expansion issues. Information was forwarded to Mr. Webb. Photo Exhibits 15-20 *Between 4/19/18-4/23/18--Mr. Webb made repeated phone calls and text messages wanting neighbors to meet him there to show him the issues. We informed him we were not subjecting the neighbors to his behavior. Also, questioned several times about when check was mailed and to what address it was mailed. *Mr. Webb told us to take $500.00 off the price and finish the job ourselves in a text message on 4/22/18. We refused this offer *On 4/25/18 (a day we had a guest coming in and had told Mr. Webb not to work) His employee again replaced 3 panels and “fixed steps”. This time the right stringer is to long Photo Exhibits 29 *4/27/18 Mr. Webb called asking for final payment could not understand steps were still not right. He did not go to the location after they were worked on again. We finally gave up sent him the final payment of $4000.00 on 4/28/18."

"Very pleased with my new deck. Casey and all his workmen easy to work with. Would certainly hire again if needed."

"Our initial quote included what items we were responsible for purchasing; however, at the conclusion of the job we were provided with a bill for additional materials (that added up to >1k). We asked for breakdown of additional supplies and were given three different final amounts. The quote should have stated owner will be responsible for purchasing all materials needed for the job. We brought these concerns up to Jason and he never apologized and made zero concessions. We were charged >1k in additional labor. We expected a slight increase because of subfloor issues; however, Jason also cited our choice of tile (subway tile for our shower). In addition, these additional charges were never discussed (as their contract states they would be). Installers did not clean the tile after completing the job and per Jason that was not included because we were going to paint the room. Makes zero sense and certainly wasn't turn-key. Positives- Installer noticed a manufacturers defect with the tub that resulted in us needing to order a new tub. Installer also came back to address issues we noticed within the 30 day timeframe."

"Everything was smooth and really high quality work."

"Jeremy and his crew did a great job replacing all the windows in my house. They did a great job of cleaning up after completing the installation."

"Great! I purchased this home in June of 2018, from MN, and had a different contractor hired to do all of the above, as of the day I closed, July 9. I was planning on moving in mid August. July 3 I found out the contractor I thought I had hired would not be able to do the job. I called Chris the morning of July 4. He met with my realtor at the house and took the job. Of course he was not able to start right away, but he had all the work completed by and I was able to move by mid September. I literally do not know what I would have done without him - I had called three other local contractors, and even tried Buildzoom and no one returned my calls. He was professional, communicative and the work that he did on my home is beautiful. I only made two trips down to the house while the work was being done and we managed to coordinate the rest via phone, efficiently. What a godsend. I am hiring Chris again in January to do a few more things I have noticed since moving in, and will continue to use him in the future. I cannot recommend him highly enough."

"Tater and Nigel did a great job and were wonderful to work with! They were extremely professional and cleaned up every night before they left. They are hardworking and take pride in their work. We were able to stay within our budget and they finished sooner than expected. We're looking forward to working with them again in the future."

"Very well. I was skeptical at first but Mr Miller put me at ease by sending his information and was very transparent. He said he would be at the location at a specific time, and was. Mr. Miller did a great job staining and keeping me informed of his progress through sending pictures and calling me. I would highly recommend him to anyone and will be using him again for my future projects."

"I cannot say enough great things about Archadeck of Nashville! From start to finish, their professionalism and dedication to excellence made our project an absolute joy. Here are the key highlights of our experience: Strong Communication Skills: The team kept us informed every step of the way, ensuring we were always on the same page and confident in their approach. Effective Project Management: Every detail was handled with precision, and the entire project was completed seamlessly. Solid Reputation: Itâ s clear why Archadeck of Nashville is so highly regarded in the community; their quality of work speaks volumes. Commitment to Safety: They made sure every aspect of the project adhered to the highest safety standards, giving us peace of mind. Excellent Customer Service: Their team was friendly, responsive, and genuinely cared about our satisfaction throughout the process. Strong Leadership: The leadership team was hands-on, ensuring the project stayed on track and aligned with our vision. Thorough Planning: Every detail was meticulously planned out, leaving no room for surprises. Risk Management: They proactively addressed potential challenges, keeping the project on time and within budget. Problem-Solving Expertise: Any unexpected issues were quickly resolved with innovative and effective solutions. Skilled Team: The craftsmanship was top-notch. The result exceeded our expectations in quality and design. If youâ re looking for a company that delivers outstanding results on time and within budget while making the process stress-free, look no further than Archadeck of Nashville. We couldnâ t be happier with their work and highly recommend them to anyone considering a home improvement project!"