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"Great. Very responsive and excellent work."

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"Absolutely some of the best group of people to have at your house. Very polite and very professional. Amazing job on the floors. The floors are perfect. Almost so perfect they look fake. These guys know what they are doing"

"They showed up on time, did a great job, and for a better price than other local cleaners. I’m so pleased and will definitely use them again!"

"Very well, they did a great job!"

"OK - not really what I was expecting. That is my issue, I guess."

"Chad took over for another contractor that didn't know what he was doing. He inherited quite a mess. Chad investigated all of the prior work thoroughly, and was honest in his assessment that everything the prior contractor did would not last, and needed to be redone. I was unhappy, to say the least, but had my suspicions before Chad even looked at it. Chad did a thorough inspection and measurements for his quote, and made sure he asked all the questions he needed for an accurate quote, and addressed all of my concerns. After hiring Chad, he and his crew got to work at the time that I was given. He and his crew were very professional and very curteous, and I never had any issues with them during their time here. The crew cleaned up after themselves every day and always asked if it was ok to leave any tools or equipment at the house. Chad is not one of those guys who "does it all", and if you ask him, he will tell you. Each profession (Tile, drywall, paint, plumbing, electrical) has it's own specialized tooling and methodology, and he understands that in order to achieve the best results, one must use those professionals who work their trade every day. Chad made sure everything was lines up at each stage of the project, and dealt with all of the trades that he subcontracted. Each of these trades were fully licensed and bonded and were people who Chad could count on to do an excellent job. At every stage of the project, if there were ANY questions that needed to be answered about how I wanted something to look, or options that I had, Chad NEVER hesitated to ask me how I wanted it to be. I did not have to worry about Chad just doing "what he thought I wanted" like you may find with other contractors. Any concern that I had, Chad addressed, and resolved. I changed my mind on quite a few things, and Chad rolled with the punches. The most important thing after quality, Chad kept himself within budget! Even with some of the changes I made, he was able to keep me close enough to my original quote that I was impressed. I had expected a larger final bill than what I received, and I was quite relieved. I will be doing more projects at my home, and will ONLY be using Chad Henry Construction and his sub-contractors for the job. Chad takes pride in his work, and stands behind it. I had hired my own electrician, who actually introduced me to Chad, but in the future I will not be using them, as I had trouble with them! I will be using Chad to spearhead ALL work in the future. You will not be unhappy with hiring Chad Henry Construction. I wouldn't pay attention to any other negative review, because Chad is a straight shooter. If he cannot do something, he will tell you. If he has policies in place, he will tell you. Old school pride and work ethic."