Signature Exteriors, Inc.

The entire experience from beginning to end went above and beyond expectations as they fulfilled promises made about the job, were punctual for all scheduled appointments, the work was thorough and clean-up was immaculate. The roof and entire house looks fantastic. Thank you to John, Michael, Issac, Jennifer & Katelyn. Signature is exquisite in every way.

I hired Signature Exteriors for a full roof and gutter replacement. From my initial consultation with John Hannaway through to the completion of the project, all aspects of the project were handled with professionalism and dedication to customer service. Particularly, I would like to recognize John Hannaway for his expertise in handling all aspects of the insurance claim process, shepherding the project from beginning to end, as well as his patience with this very inquisitive and picky customer. Project Manager Jennifer Brown did a great job in the on-site management of the actual installation of the roof and later the gutters and gutter guards, all in the midst of an August heat wave. Michael Garrie, Katelyn Brown and Isaac Hinson were all instrumental in the planning, execution and meeting the communication needs of the project. I couldn't be more pleased with my new roof and highly recommend Signature Exteriors' services to others.

They were informative and personalized in their estimate, had the most attractive bid of the several companies we approached, and clearly cared about the craftsmanship of their work, even repairing some poorly finished work from the last repair. Above and beyond!

Our friends were amazed that we had the full replacement cost of our roof reimbursed by our insurance company! If we had not engaged Signature to work with us and our insurance company, we may have paid less but we would not have been fully reimbursed for the cost of the very expensive roof of our large historic home in Concord. Signature Exteriors coordinated the replacement of the shingle and flat roof of the main house as well as the detached shingles on the garage roof. It took over 6 months from when we first contacted Signature to when the roofers actually came because of the back and forth dialogue with the insurance company. However, when they did come, despite several major storms in the Spring, they moved fairly quickly to complete the job. We would recommend that clients with extensive landscaping around their homes consider having roofing work done in the winter when there is less chance that their plants are impacted. We did have some collateral damage to our shrubs and flowers from the debris, and Signature offered to reimburse for the damage but most of the damage was superficial. We especially liked working with Jen and Michael, the gutter subcontractor. She was very professional and he was very efficient.

Very pleased with the work done by Signature Exteriors. They had someone out inspecting the roof within 24hrs and I received a very competitive quote the next day. Great communication and professionalism from John and Jennifer throughout the entire process. The new roof looks great!

Signature Exteriors was awesome to work with. I needed a roof replacement through insurance and by the time I got quotes back from other companies Signature Exteriors had already inspected the roof, walked me through the insurance process, provided a quote and had a scheduled day for a new roof. And that’s all it took was one day. Big thanks to Michael, John and the whole crew.

Walked us through the process- long process with insurance- but it all got done in the end! Signature exteriors tried to apply all they could to our insurance coverage which was greatly appreciated. Day of install was fast and efficient. Recommended from a person in our neighborhood.

Amazing work from start to finish. Never once felt out of the loop and communication was top notch. Finished product looks great and my property was left immaculate after they were all done.

I was very pleased with Signature Exteriors! They performed all work thoroughly and timely and provided great customer service when following up with the insurance company and myself.

John and Michael did an amazing job advocating for us with our insurance company. They worked for months to get everything approved. The roof was completed in a day and looks great! They even left us with extra shingles in the event that we would need them one day. After the job was complete, Jennifer checked in to make sure everything was to our liking. I would recommend Signature Exteriors a million times over!

Excellent workmanship and communication throughout the process. Job was done quickly and without any issues. Wonderful to work with.

Signature Exteriors kept me in the loop as the work started and all the way through the end of the project. They were easy to get into contact with and to communicate with. Up front and honest. Would use them again!

Acurate diagnosis of the problem and prompt repair of rotting gutter shelf and window sill

Signature Exteriors was great. Not the cheapest but you get serious partnership, quality and value with them. Michael, John, Isaac and Jennifer all did outstanding work bringing us through the entire ordeal from dealing with a less than cooperative insurance company to the fast, quality workmanship for the installation to fighting to make sure we paid as little out of pocket as possible. Thank you!

We had an excellent experience working with Signature Exteriors! My wife and I were very impressed when we first met with Michael Garrie. He is very knowledgeable and extremely thoughtful. Michael patiently explained how the process would go...and everything went exactly as he had predicted. We now have a beautiful new roof. Their price was at the low end of the bids we received, but the quality of their work is absolutely superb. Signature Exteriors also did a great job of cleaning up after their work was complete. We strongly recommend Signature Exteriors!

I highly recommend Signature Exteriors. I found a leak in my roof and had never dealt with that issue before. I saw that Signature Exteriors had the best reviews of any other roofing company in the Charlotte area and that was for good reason. The whole team is phenomenal. I spoke to Michael and he was at my house the following day conducting an inspection of my roof, gutters, and downspouts. He showed me everything with pictures and drone footage along with giving a thorough explanation of the issues and solutions. Michael and John were very quick to set up a call with my insurance company and get a meeting with the insurance adjuster a couple of days later. John was extremely helpful in getting everything arranged from the insurance part, to a date to get the work done. Isaac and Jennifer led the crews at my house and both were awesome to work with. They arrived early in the morning and got all the work done in one day. They went above and beyond cleaning up, putting back and outdoor furniture, etc. Jennifer even rehung some outdoor lights, which was extremely nice of her to do. Isaac was out at my house the next morning cleaning up any remaining residue/scraps, and making sure I was satisfied with all the work. My neighbor was so impressed with their work that he asked me for their contact info. Thank you to the entire Signature Exteriors team. When I found the leak in my attic I thought this was going to be a long, painful process, but every one of you made it so easy for me and my wife. I will use you again in the future and refer to anyone I know.

Signature exteriors was amazing to work with. They kept in touch throughout the entire process, handled all the insurance needs and did phenomenal work. They left my home not only beautiful from the roof replacement but clean from all debris. They came back the next day to clean up more when it got dark out!

Signature exterior exceeded all expectations. They handled all communication with my insurance company and also were extremely responsive in answering all of my questions. The team that came out to replace my roof was professional, efficient, and friendly. They also were very thorough with the clean up.

Team did a good job helping us navigate the insurance process and advocated for our needs. Workers came to the house prepared and did a professional job. They went through everything in detail from start to finish. This is the second time we hired them.

Great. I appreciated their coordination and advocacy with my insurance company.

Work done well and within budgeted cost and timeframe. No complaints.

Everything went very well. I used another company for an insurance roof replacement on a previous house....I wish I knew about these guys. They were fantastic and great to work with. They listened to my requests and clean up was amazing. I haven't found a nail yet. Thanks John, Matt, Michael, Issac and Jennifer!

From beginning to end Michael, John and all of Signature Exterior were phenomenal. We called for a consult for water leaking into our ceilings and from the very beginning Michael was very professional and always had us in mind when making decisions. He helped us with everything from communicating with insurance to picking out shingles to any possible costs that may arise. When our insurance company was dragging their feet, John and Michael Both stepped in and fought for us and what we needed. They made sure that this process was the least amount of disruption to our lives. From beginning to end Signature Exteriors went above and beyond. Their communication, work and professionalism are unmatched. 12/10 would recommend them.

Signature Exteriors were very PROFESSIONAL. Can't state that too strongly. The follow-thru was something we hadn't experienced in a long time. Since we were no longer a client of the insurance company when damage had been done to our roof we weren't sure if we would be reimbursed for the damage to the extent we were. This company isn't aren't "ambulance Chasers". We called two other companies to get estimates besides the door knocking company. We would highly recommend. They were given a choice of brand of shingles and not just color. The were also protective of our landscaping bushes and deck. They also included gutter guards for our home.

Great communication throughout entire process of roof repairs and replacing gutters!!! Would recommend to all my friends and family