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"No communication, no show and terrible customer service"

"Dave Hartman and his team did so much more than a Fireplace Mantel Installation but I had to pick just one category of work done for this review. A couple of years ago, we had a General Contractor began the process of building my wife and I a new home in West Knoxville and when our home was approx. 75% completed, our contractor left; no warning.. just abandoned us and our new home build project. Thankfully (so very thankfully) we found Hartman Construction a week laterâ ¦. and they saved usâ ¦ and our homeâ ¦ finishing many-many areas that we undone, working so hard to get us our Certification of Occupancy. We moved in shortly thereafter and/then weeks following, Dave continued to assist us in getting our home in order as my wife and I look back, we now see what a blessing it was to have found Hartman Construction, and we cannot say enough about Dave and his team. Their quality of work, construction knowledge, and integrity makes it very easy for us to give them a 5-Star Rating."

"I initially selected West Shore Home to do my window replacement principally because their salesman so much less pushy than the others that I requested estimates from. I am allergic to a hard sell! But their excellent service continued throughout the project. I needed a total of more than 20 windows replaced in a 70-year old home. Quite a job! They scheduled the installation well in advance so that I could plan my schedule. They came exactly on time on the appointed day. Everyone on the crew was cheerful, courteous, and knowledgeable. When it turned out that some of the materials sent from the factory had minor defects, they not only offered to replace all the defective panes but even showed me a couple of defects that I had not noticed. And they returned not once but twice to be sure that everything was perfect before they called the job complete."

"These guys were very professional they came out looked at the job gave me a price on Saturday. Monday morning they were out here doing the job! They did a tile repair job replacing over 18 existing tiles in a floor. If you need have tile floor work or repair done, do yourself a favor and call these guys, they are five stars all the way Dylan, Amos . They were on time clean professional friendly and did great work who could ask for better than that!"

"Good work. "

"The crew worked very quickly, were consistent in their work, very friendly and respectful and surprisingly quiet for a construction crew. They took down our deck that was falling apart and the new deck is very sturdy and beautiful. We will definitely be hiring them when we redo the second deck. They also had the lowest price and were able to do an add on with no problem."

"Very friendly. Came out and cleaned a sectional sofa I got from a thrift store that had some funky smells. They were very thorough and cleaned every cushion and section. Left it smelling clean and fresh for days and weeks. I highly recommend"

"I cannot recommend him enough for anyone looking for top-notch hardwood flooring work. His dedication to his craft is evident in every detail, from the initial steps to the final finishing touches. He is incredibly skilled and meticulous, ensuring every board is perfectly aligned and every finish is flawless. Another exceptional thing to mention about him is his professionalism and ability to build great relationships with his clients!"

"Workers efficient and very polite. Office personnel answered all questions and were delightful to talk too. The work was done well. I have never had workers clean up at the end of the job as well as these."