This pro has maintained an average of 4.5+ star throughout their time with Angi.
Corporate Account
Groundworks
Concrete Foundation Repair, Foundation, Basement or Crawlspace Waterproofing / Encapsulation, Concrete Injection Leveling Mudjacking,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
Groundworks ensures your home in North Dakota stays safe and healthy with expert foundation repair, concrete lifting, and crawl space services. Contact us for a free inspection and estimate!
Business highlights
20 years of experience
Services we offer
Concrete Foundation Repair, Crawl Space Sealing, Foundation Repair, Foundation and Basement Waterproofing, PolyRenewal - aka Mudjacking, Slabs and Sidewalks
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.6121 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 8% | ||
| 2% | ||
| 2% | ||
| 4% |
Filter reviews by service
Showing 1-25 of 121 reviews
Meghan _.
Oct 2025
Basement Drainage Channels Installation
I wish I could give Innovative Basement Authority a negative rating. Run away from this company as fast as you can. Beware- they are changing their name to Ground Works. Probably because of all the negative reviews. We paid a substantial amount of money to install one of their basement systems after having water problems. The initial sales guy was a very high-pressure seller, trying to get us to sign a contract the same day he came out. Fast forward a year. They told us they needed to come out for an inspection. The sales guy ?found? $40,000 work of additional work that was ?urgent?. He used scare-tactics and tried to convince us we needed to sign on the dotted line immediately. Because of course mold is going to make my family sick. It seemed sketchy to me, but I was able to get the guy to leave without us signing that day. I immediately called our trusted home inspector, and he said the sales guy was trying to sell us things we did not need. He also said he had talked to others
Response from Groundworks
"Hi, Meghan. thank you for taking the time to give us your feedback. Ensuring customer satisfaction is paramount to us, and we're sincerely sorry we didn't deliver as expected. Let's work together to resolve this swiftly and find a solution that meets your needs. Expect to hear from us soon. - Groundworks"
Tyler T.
Aug 2024
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Darius and crew were very nice and professional very happy with work performed and they took the time to answer any ?'s I had very hard working crew highly reccomended
DeDe A.
Jul 2024
Concrete Injection Leveling Mudjacking
Gregg and Gunner were so great. They were here perfectly on time. Kept us informed the whole day about what was going! They Did an amazing job and it looks great.
Cindy C.
Jun 2024
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
I had Chad, Kenny and Josh for the week. These guys worked so hard! it was a difficult job and they kept their sense of humor (and manners). Cleaned up the site too! Hard to find guys like this crew. Money well spent.
Cindy C.
Jun 2024
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
I had Chad, Kenny and Josh for the week. These guys worked so hard! it was a difficult job and they kept their sense of humor (and manners). Cleaned up the site too! Hard to find guys like this crew. Money well spent.
Kasha K.
Apr 2024
Concrete Foundation Repair
While I can't guarantee this company's work is always bad, the "work" they did for me was awful and incredibly expensive compared to competitors. I called Innovative to fix a wall in my basement that was bowing inwards. The salesman was nice enough but did take longer than the other 2 companies. Quoted $8,000 to fix it. Not happy but we decided to do it instead of letting the problem get worse. Workers came out a few weeks later after taking my deposit and start tearing up the drywall and stairs. They discover the material used is different than what the salesman thought (Having spent a bit over an hour looking at just the one wall. Now they can't perform the work to quote. Salsman gets back to me. Now the price is $18,000 to get it fixed! Felt fishy so we backed out and got our deposit back (thankfully) But now our walls are a mess, and stairs are broken! Called Blackburn and a concrete repair company our neighbor recommended. Both take less than 20 minuets to identify the issue and the correct way to fix it without me mentioning the "unusual" brick. (Turns out it's not unusual and actually very identifiable) Both quote me less than 5,000 for a fix. Which was cheaper than my initial quote from innovative! My overall opinion of Innovative is the workers are inexperienced and will charge the customer more to make up for it.
Response from Groundworks
"Hi, Kasha. Your message is much appreciated. We've checked our records but couldn't locate your file. We apologize for the hiccup and are diving into this right away. Could you please send us the phone number and/or home address you're registered with to [email protected] - Innovative Basement Authority"
David B.
Oct 2023
Sump Pump or Interior Foundation Drains Installation
Only scheduled so far, will know more late December.
Bob W.
Sep 2023
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Wow, just absolutely wow! We purchased a home in West Fargo, ND. in February 2022, from a less than honest individual, who had covered up and failed to disclose the home had basement water/foundation issues. After interviewing several companies, we chose Innovative Basement Authority (IBA) to set things right. Their product is state of the art and well worth the investment. The project began August 28 and was completed on schedule, as promised. The Foreman (Jacob D.) and crew (Leonard S., Mike B., Zach B., and Brandon C.) were a consummate group of professionals. They were conscientious, knowledgeable, friendly and above all courteous. We highly recommend IBA, their products/services and most especially the crew mentioned above.
S O.
Aug 2023
Concrete Foundation Repair
Jacob D and Lenard S provided great service. Professional and friendly. Made sure I knew what was going on and answered questions. Treated my home and my family with respect and didn't damage anything, which not all contractors seem concerned about. I have some additional basement work that will need to be complete and I will definitely be using Innovative again.
S O.
Aug 2023
Concrete Foundation Repair
Jacob D and Lenard S provided great service. Professional and friendly. Made sure I knew what was going on and answered questions. Treated my home and my family with respect and didn't damage anything, which not all contractors seem concerned about. I have some additional basement work that will need to be complete and I will definitely be using Innovative again.
Julie W.
Jul 2023
Very informative
Said E.
Jul 2023
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Don't like it
Sandra M.
Jun 2023
Basement Drainage Channels Installation
The work was completed in 2021. Never has worked. Leaks everytime it rains. Called them out several times each call is rescheduled at least once before actually arriving. Told was put in wrong had to redo. Each time they have shown up since they say will get back to us. Was told they did work on it last year they did not . They were supposed to come back out never showed. Winter set in then when the snow melted basement flooded. Again came out a week ago told turned it over to a supervisor still waiting to hear from them. Nothing spent a lot of money and still have the problem. I would not suggest this company. Once you pay your history does not back up their work. I just want our basement to stop flooding. Do not use this company. Disappointed in Minot ND. Update 07/07/2023- I did hear back. They did call and schedule an appointment which was again was rescheduled. I am frustrated we paid over 5K for this work and I feel that I am getting passed off. The gentleman that looked at it said he will get with his supervisor and said they are in the process of figuring out what they are going to do and in the meantime I am still waiting.
Rita R.
May 2023
Concrete Foundation Raise
Julio, Dan and Zach were so easy to work with, very personable and thorough in their work. I appreciate that the team along with Sinan were able to help me find the best possible solution for stabilizing and lifting my basement.
Lynette K.
Dec 2022
Concrete Foundation Repair
Thank you very much for your excellent work Chad, Drinor and Brandon.
Kathy M.
Nov 2022
Concrete Foundation Raise
Innovative did an excellent job in stabilizing and lifting our foundation from Adam Johnsonâ s initial inspection to Chad and crew professional service we achieved excellent results!
Mark A.
Aug 2022
Concrete Foundation Repair
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David H.
Apr 2022
Concrete Foundation Repair
Sinan Sugurgeci was the inspector who did the inspection. I was very impressed with his knowledge and presentation of services to be done. He is the main reason why I decided to hire Innovative Basement Authority to perform the necessary work
Response from Groundworks
"Hi! Thank you for sharing your experience during the inspection appointment with our team member. We take tremendous care to provide the highest level of service possible during every project, and we will provide that level of service for this project as well. - Innovative Basement Authority."
Dianne B.
Apr 2022
Inspection Service
Nathan Brand was the inspector who did our inspection. We were so impressed with his knowledge and presentation of services to be done. such a nice presentation and gentleman. We are having them do our work for us .
Response from Groundworks
"Wow! Thank you so much for this stellar review, we are glad our team was able to show you a 5-star experience and we appreciate your kind words. We will be sure to share with him. Innovative Basement Authority."
Pam H.
Feb 2022
Inspection Service
Quick & polite technician
Response from Groundworks
"Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - Innovative Basement Authority."
Al C.
Nov 2021
Concrete Foundation Raise
I was very satisfied with the work of Chad and Lance. They were hardworking, knowledgeable, and professional. If I needed work from IBA I would want those two workers to do the job.
Response from Groundworks
"Thank you for this stellar review! We're glad our team was able to show you a 5-star experience and we'll be sure to share with the team. - Innovative Basement Authority"
Richard G.
Mar 2021
This was a call back on a sub pump malfunction. They corrected our issue and expected pains the probable cause and what to do next time if it were to happen again. Jan and Jason were very nice to deal with. So kind and helpful.
Response from Groundworks
"Hello! Thank you so for this stellar review. We're glad they provided you with an excellent service. ? Innovative Basement Authority."
Donna S.
Mar 2021
Inspection Service
Tyler Swanson and Brendan were fantastic. I give them each 5 stars for their work and pleasant personalities! I was very fortunate to have them do my job.
Response from Groundworks
"Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - Innovative Basement Authority."
Erick B.
Mar 2021
Concrete Foundation Raise
The whole process was very professional and smooth. Everything was explained in detail up front and the work took less time than anticipated. Brandon, Rich, and Armstrong (our crew) were extremely friendly and professional and made sure we were 100% satisfied before they left. They were very thorough and went above and beyond in checking over previous problem areas with my wife.
Response from Groundworks
"Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - Innovative Basement Authority."
Lori F.
Mar 2021
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Very professional, excellent job and cleaned up well thanks . Gregg and Derrick
Response from Groundworks
"Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - Innovative Basement Authority."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Groundworks is currently rated 4.6 overall out of 5.
Monday: 6:00 AM - 8:00 PM
Tuesday: 6:00 AM - 8:00 PM
Wednesday: 6:00 AM - 8:00 PM
Thursday: 6:00 AM - 8:00 PM
Friday: 6:00 AM - 8:00 PM
Saturday: 7:00 AM - 5:00 PM
Sunday: 9:00 AM - 6:00 PM
Groundworks accepts the following forms of payment: CreditCard
Yes, Groundworks offers free project estimates.
No, Groundworks does not offer eco-friendly accreditations.
No, Groundworks does not offer a senior discount.
No, Groundworks does not offer emergency services.
Yes, Groundworks offers warranties.