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"Please see the earlier review (3/12) for context. I wanted to take a moment to share my experience with Mt. Valley Foundation Services regarding our sump pump installation. Overall, the team did an excellent job with both the initial installation and the subsequent repair of the discharge lines, which had come apart over time. They were professional, transparent, and truly seemed to care about the project. The only challenge I encountered was not with Mt. Valley Foundation Services itself, but rather with its parent company, Ground Works. From my experience, Ground Works has acquired many smaller foundation companies across the U.S., and it seems they may be struggling with logistical coordination. The call center they use is not very user-friendly, and I experienced multiple miscommunications and scheduling errors. Unfortunately, this puts Mt. Valley Foundation Services at the mercy of Ground Works' logistical issues. That said, I highly recommend working with Mt. Valley Foundation Services. My advice is to obtain the names and direct contact information of the service team when booking—this makes future communication significantly easier. Once I was able to reach the team directly, they went above and beyond to accommodate my needs. Living in a flood-prone area, I feel confident that the sump pump project they completed will be a tremendous benefit to our home and property. A big thanks to Danny (the manager) and his team for their outstanding work!"

"I'm very dissatisfied with this company as a whole. After giving my deposit, I was told they would be to my home on a set date and time. They didn't show up on set date and didn't call or text as to why no one showed up. After calling several times, the next day someone calls apologizing profusely but gave no reason as to why the workers didn't show up. When you finally get them to come, they start the project and then the cat and mouse games begin! They'll call and say they have to finish another project and would be there a little later and then call back because that other project ran longer than expected. It's now 4 months into what I was told would be no more than a week! Calling the company itself about what's going on or complain is absolutely impossible, if someone does answer the phone, they give you the run around. Parts of my electrical was messed up by their worker, I was told that they would take care of it right away. Lies, lies and more lies with this company!"

"Very good"

"Project went very well and the team worked quickly. Everything that I wanted was accomplished. The only issue is a crack that has developed on the back patio. This is due to the existing patio being poured over and not cut out due to being monolithic with the house foundation. The difference is how the concrete was married together is the reason for the crack and not the fault of work. Reason for 4 star is some property was damaged by operator of a skid steer. Parts were paid for by contractor but operator could have been more careful to avoid the issue altogether. Highly recommend."

"Professionalism at it's finest! From start to finish I can't express enough how stress free and comforting it was to work with this Team. They answered every single question I had prior to starting and during construction. They even sent pictures during the entire process because I wasn't available to physically be there while they did the work. This job was done on an older trailer with outdated ceiling texture which they did a fantastic job matching! These gentlemen were so nice and polite and cleaned up after everything was done. I highly recommended Blaine Construction for your next project that you need or are not able to finish which is what happened to me. 10 out of 10 STARS !"

"Super! Efficiently done, courteous and professional. Will re-hire again. Highly recommend!"

"It was great. Fantastic"