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Avatar for Renu Energy Solutions, LLC
Renu Energy Solutions, LLC
4.5(
23
)
Solar Panel InstallSolar Panels For Electric System - Install - For BusinessSolar Panels For Electric System - Repair+1 more

Serving Scranton, SC and surrounding areas

In business since 2010

Free estimates

Warranties offered

"Short version: Great initial experience with great prices, but a general lack of proactive communication plagued the process. Renu seems to be a little short staffed. Some major problems (roof leak and Duke rebate problems) were able to be worked out satisfactorily. Early production results seem promising. Long version: Sales team was great, and willing to work with me on pricing. I had quotes from five companies, and I chose Renu for price, positive reviews, length of experience, panel quality, and production guarantee. Mark has been great about being involved throughout the process and clearly communicating. My biggest scare was the Duke rebate. At the time I was signing the contract, I was assured that there was virtually a 100% chance I would receive it, and that they would take care of submitting the necessary papers the day it opened in a timely manner. Due to technical issues (not Renuâ s fault), I almost missed the rebate, but due to Renuâ s diligence in bookkeeping, I was able to receive it. While I am happy with the end result, and Renu did do the proper things to ensure that we got the rebate, the process could have been less stressful had Renu been more proactive about communicating what was going on. I also want to note that Reun submitted my application at about 9:19 AM, with a cutoff for receiving the rebate (this year) ended up being at about 9:20 AM. Bottom line, I would be wary of counting on the rebate in making your purchasing decision. My second biggest problem that I had was a roof leak caused by solar panel installation. This is something that according to pretty much any source online should be very, very rare, as long as the installers are good and your roof is in good condition (ours is brand new and hadnâ t had any problems). Now, to give Renu credit, they sent someone out quickly to take a look, and didnâ t try to pretend that they didnâ t cause the problem, and got it fixed within the week. Getting it fixed in that time frame did require me to push back on their original plans, which were to fix it about a week later, after some major rain storms were set to pass through. We were lucky that the water dripped onto a place where it was visible to us, otherwise we could have had major water damage done before noticing that there was a problem. A recurring problem after signing until completion was communication. I was given only one day of notice before installation, and wasnâ t told that it would be an all day affair. A bigger deal was working with Evan to get the inspection done. Evan was a nice guy, and I suspect at least part of the problem might be that he is too busy, but he required constant prodding to let us know what was going on, and often did not show up when he told us he would. The first time the inspector came by, he was supposed to stop by a couple hours earlier to drop off needed paperwork, but he never showed up, which meant we failed the inspection. Furthermore, he never called to explain what happened, meaning that a few days later I had to call to find out what was going on. The cycle of needing me to call to find out needed information or needing him to push him to reschedule, etc., occured several times. Again, nice guy who is probably just too busy, but definitely not too reliable or good at letting you know what was going on. Since my panels have been on (only a couple of weeks), I have seen production numbers that are about what I expected, and should be higher than the guarantee by a comfortable margin. Right off the bat, one of my optimizers didnâ t work. Renu automatically generated a work ticket for it, which is nice. After a couple weeks of not hearing from Renu, I reached out to find out when they would be coming. Joel let me know that since one panel not working is a small problem, it might take a couple more weeks to even get a date scheduled for when they will come. Once again, Renu seems sh..."
Response time10 hrs
Recommended by100%of homeowners
Avatar for South Carolina Solar Project
South Carolina Solar Project
5.0(
9
)
Solar Panel InstallSolar Panels For Electric System - Install - For BusinessSolar Panels For Electric System - Repair+1 more

Serving Scranton, SC and surrounding areas

In business since 2017

Free estimates

"Jon Mason with South Carolina Solar Project did an amazing job start to finish. From the initial consultation and review of solar energy to the installation, topnotch professionalism. Jon's technical expertise, financial knowledge and passion for solar energy is evident and assured me that I was making the right choice to go Solar. I would, and have, highly recommend South Carolina Solar Project to anyone looking to go Solar!"
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+61

Recommended by100%of homeowners
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Solar Panels questions, answered by experts

If you’re deciding between a solar battery versus a generator for the best backup power solution, you can take a few factors into consideration. Solar batteries are quiet while generators can be quite loud. Generators have a lower up-front cost, but they require fuel and ongoing maintenance while solar batteries are more expensive but don’t have many ongoing costs.

Yes, you should tell your home insurance company about your solar panels. Even if you believe they’re covered by your existing policy, installing a solar panel system is a significant change to your home. This can affect coverage and premiums. By discussing your new solar panel installation with your insurance provider, you can be sure you have enough coverage and that the policy completely covers the panels against damage.

Yes, you have to get on the roof to cut a hole for solar tubing. It's not possible to complete the job from inside your house by simply cutting through the ceiling. So if you want to go the DIY route, remember to use safe ladder practices. If you’re not comfortable climbing on your roof to install solar tubes, hire a pro who has the tools and expertise to do the job safely.

The actual time it takes to construct the solar farm is relatively short, taking between 2 and 4 months on average. That timeline is dependent on site conditions, crew size, and the overall size of the solar farm.

However, the time it takes to get the ball rolling is significantly longer, ranging from 3 to 5 years. With a project of this scale, you’ll need to obtain all of the proper permits and approvals to start breaking ground, and depending on your location, that could be an extended process.

Solar water heating systems are not one-size-fits-all. You'll likely work with a team of experts to get the job done—including solar panel installers, plumbers, and water heater installers. A specialist will help you decide if a passive or active system is best for your local weather, home layout, roof stability, and your budget.

The Scranton, SC homeowners’ guide to solar panel services

From average costs to expert advice, get all the answers you need to get your job done.