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Avatar for Renu Energy Solutions, LLC
Renu Energy Solutions, LLC
4.5(
23
)
Solar Panel InstallSolar Panels For Electric System - Install - For BusinessSolar Panels For Electric System - Repair+1 more

Serving Scranton, SC and surrounding areas

In business since 2010

Free estimates

Warranties offered

"Short version: Great initial experience with great prices, but a general lack of proactive communication plagued the process. Renu seems to be a little short staffed. Some major problems (roof leak and Duke rebate problems) were able to be worked out satisfactorily. Early production results seem promising. Long version: Sales team was great, and willing to work with me on pricing. I had quotes from five companies, and I chose Renu for price, positive reviews, length of experience, panel quality, and production guarantee. Mark has been great about being involved throughout the process and clearly communicating. My biggest scare was the Duke rebate. At the time I was signing the contract, I was assured that there was virtually a 100% chance I would receive it, and that they would take care of submitting the necessary papers the day it opened in a timely manner. Due to technical issues (not Renuâ s fault), I almost missed the rebate, but due to Renuâ s diligence in bookkeeping, I was able to receive it. While I am happy with the end result, and Renu did do the proper things to ensure that we got the rebate, the process could have been less stressful had Renu been more proactive about communicating what was going on. I also want to note that Reun submitted my application at about 9:19 AM, with a cutoff for receiving the rebate (this year) ended up being at about 9:20 AM. Bottom line, I would be wary of counting on the rebate in making your purchasing decision. My second biggest problem that I had was a roof leak caused by solar panel installation. This is something that according to pretty much any source online should be very, very rare, as long as the installers are good and your roof is in good condition (ours is brand new and hadnâ t had any problems). Now, to give Renu credit, they sent someone out quickly to take a look, and didnâ t try to pretend that they didnâ t cause the problem, and got it fixed within the week. Getting it fixed in that time frame did require me to push back on their original plans, which were to fix it about a week later, after some major rain storms were set to pass through. We were lucky that the water dripped onto a place where it was visible to us, otherwise we could have had major water damage done before noticing that there was a problem. A recurring problem after signing until completion was communication. I was given only one day of notice before installation, and wasnâ t told that it would be an all day affair. A bigger deal was working with Evan to get the inspection done. Evan was a nice guy, and I suspect at least part of the problem might be that he is too busy, but he required constant prodding to let us know what was going on, and often did not show up when he told us he would. The first time the inspector came by, he was supposed to stop by a couple hours earlier to drop off needed paperwork, but he never showed up, which meant we failed the inspection. Furthermore, he never called to explain what happened, meaning that a few days later I had to call to find out what was going on. The cycle of needing me to call to find out needed information or needing him to push him to reschedule, etc., occured several times. Again, nice guy who is probably just too busy, but definitely not too reliable or good at letting you know what was going on. Since my panels have been on (only a couple of weeks), I have seen production numbers that are about what I expected, and should be higher than the guarantee by a comfortable margin. Right off the bat, one of my optimizers didnâ t work. Renu automatically generated a work ticket for it, which is nice. After a couple weeks of not hearing from Renu, I reached out to find out when they would be coming. Joel let me know that since one panel not working is a small problem, it might take a couple more weeks to even get a date scheduled for when they will come. Once again, Renu seems sh..."
Response time10 hrs
Recommended by100%of homeowners
Avatar for South Carolina Solar Project
South Carolina Solar Project
5.0(
9
)
Solar Panel InstallSolar Panels For Electric System - Install - For BusinessSolar Panels For Electric System - Repair+1 more

Serving Scranton, SC and surrounding areas

In business since 2017

Free estimates

"Jon Mason with South Carolina Solar Project did an amazing job start to finish. From the initial consultation and review of solar energy to the installation, topnotch professionalism. Jon's technical expertise, financial knowledge and passion for solar energy is evident and assured me that I was making the right choice to go Solar. I would, and have, highly recommend South Carolina Solar Project to anyone looking to go Solar!"
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+61

Recommended by100%of homeowners
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Solar Panels questions, answered by experts

A few disadvantages of installing solar panels on your roof include the high up-front costs and the potential for increased property taxes. Installing solar panels can increase the home’s value, which in turn can mean higher taxes. Depending on your area, you should check with your local tax offices for more information. Another potential pitfall is roof leaks from a poor installation, but this shouldn’t be an issue if you hire a reputable company.

As long as your solar panels are properly installed without damage to your roof, they will not shorten the roof’s life span. Solar panels can act as a cover or barrier to your roof and help block external elements, such as debris, heat, and UV rays. Reduced exposure to the weather can extend your roof’s life.

You shouldn’t hook up a solar panel directly to a battery. That can damage the solar battery and your appliances over time. Instead, install a charge controller between your solar panel and solar battery. Charge controllers regulate voltage, prevent overcharging, and minimize the amount of electrical current to protect your battery from voltage spikes.

While you can minimally overshoot the number of solar panels you need for your home, it's not smart to go too far. Not only is the extra cost unnecessary, but your state may put caps on how much energy your home can produce and send back to the grid. It is always best to work with a solar energy professional to determine the best system size for you.

You’ll need to make sure you have a big enough solar panel to meet your well pump’s power demands, but you can use solar power to fully operate your well pump. It’s also a good idea to have battery storage to hold the solar power so you can still use your well pump after dark.

The Scranton, SC homeowners’ guide to solar panel services

From average costs to expert advice, get all the answers you need to get your job done.