Top-rated water and smoke damage repair specialists.

Get matched with top water and smoke damage repair specialists in Saint Charles, SC

There are 1 highly-rated local water and smoke damage repair specialists.

Matching on Angi

Share some details icon
Share some details about your home project.
Match with local pros icon
Within moments, match with highly-rated local pros.
Compare quotes icon
Compare quotes and choose the best pro for the job.

Water and smoke damage repair specialists in Saint Charles

Avatar for Kingsley Water Damage Restoration
Kingsley Water Damage Restoration
3031 Scotsman Road
5.00(
15
)
•
Approved Pro
Kingsley Water Damage Restoration
3031 Scotsman Road
5.00(
15
)
•
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
24 local quotes requested

Hello, thank you for viewing my company's profile. My name's Michael Kingsley and I'm the proud owner of Kingsley Water Damage Restoration, we're water and fire cleanup specialists that take pride in offering personal service larger companies can't match. Being a smaller company means our overhead is lower making our prices very competitive. We won't use scare tactics to try to sell you something you don't need. If you give us a chance to offer you an estimate, I promise you won't be disappointed! https://www.kingsleyllc.com/water-damage-restoration/columbia-sc/

"Excellent service and very timely response. The gentlemen that came out to do the work were very nice and professional. Would definitely recommend to friends and family."

Andrea R on October 2023

Hello, thank you for viewing my company's profile. My name's Michael Kingsley and I'm the proud owner of Kingsley Water Damage Restoration, we're water and fire cleanup specialists that take pride in offering personal service larger companies can't match. Being a smaller company means our overhead is lower making our prices very competitive. We won't use scare tactics to try to sell you something you don't need. If you give us a chance to offer you an estimate, I promise you won't be disappointed! https://www.kingsleyllc.com/water-damage-restoration/columbia-sc/

"Excellent service and very timely response. The gentlemen that came out to do the work were very nice and professional. Would definitely recommend to friends and family."

Andrea R on October 2023


Avatar for Rapids Flood Team, LLC
Rapids Flood Team, LLC
10411 Motor City Drive, Suite 750
4.38(
76
)
•
Approved Pro
Rapids Flood Team, LLC
10411 Motor City Drive, Suite 750
4.38(
76
)
•
Approved Pro
Customers say: Quality work
117 local quotes requested
10 years of experience

Rapids Flood Team services the entire United States, carrying the best values & experience in the industry. We have over 20 satisfactory years of experience in handling all types of Water Damage & Fire Damage projects. With our successful multiple step process, which includes all mandatory requirements of being the experienced, llCRC & WRT Certified, Licensed and Insured Water Mitigation Company!

"I had water damage from a loose sump pump value during President's Day weekend. They responded expeditiously and a crew was in my house within the hour. However some of the work completed was unnecessary and really expensive. I asked ahead of time to be provided with an estimate and they didn't comply. My basement includes a living room, and 1 bedroom. The water damage was located in one area yet they removed ALL doors, 10 to be exact, 2 feet of drywall, baseboards, carpet, and a porcelain sink! The doors didn't withstand water damage yet they were removed. When I asked the technician about the door and sink removal his response was, "the insurance will pay for the replacement." They charged my insurance 16,000 dollars! Please don't go with this company unless they provide you with a quote before they start the work. "

Claudia A on March 2025

Rapids Flood Team services the entire United States, carrying the best values & experience in the industry. We have over 20 satisfactory years of experience in handling all types of Water Damage & Fire Damage projects. With our successful multiple step process, which includes all mandatory requirements of being the experienced, llCRC & WRT Certified, Licensed and Insured Water Mitigation Company!

"I had water damage from a loose sump pump value during President's Day weekend. They responded expeditiously and a crew was in my house within the hour. However some of the work completed was unnecessary and really expensive. I asked ahead of time to be provided with an estimate and they didn't comply. My basement includes a living room, and 1 bedroom. The water damage was located in one area yet they removed ALL doors, 10 to be exact, 2 feet of drywall, baseboards, carpet, and a porcelain sink! The doors didn't withstand water damage yet they were removed. When I asked the technician about the door and sink removal his response was, "the insurance will pay for the replacement." They charged my insurance 16,000 dollars! Please don't go with this company unless they provide you with a quote before they start the work. "

Claudia A on March 2025


Avatar for Midlands Restoration Services LLC
Midlands Restoration Services LLC
136-4 Forum Dr Ste 72
5.00(
4
)
•
Approved Pro
Midlands Restoration Services LLC
136-4 Forum Dr Ste 72
5.00(
4
)
•
Approved Pro
Customers say: Quick response
10 local quotes requested
6 years of experience

We take great pride in our experience, expertise, quality and customer service that we provide to meet your needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

"Very accommodating and patient. Thank you!"

Claudia S on February 2025

We take great pride in our experience, expertise, quality and customer service that we provide to meet your needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

"Very accommodating and patient. Thank you!"

Claudia S on February 2025


Avatar for UAM Services
UAM Services
242 A Neely Ferry Rd
5.00(
6
)
•
Approved Pro
UAM Services
242 A Neely Ferry Rd
5.00(
6
)
•
Approved Pro
Customers say: Quick response
72 local quotes requested
18 years of experience

Here at UAM Services with over decade of experience we take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. Call us today!

"Excellent job very helpful answered all of my questions."

Howard L on April 2025

Here at UAM Services with over decade of experience we take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. Call us today!

"Excellent job very helpful answered all of my questions."

Howard L on April 2025


Avatar for Cary Reconstruction Company, LLC
Cary Reconstruction Company, LLC
101 Corporate Boulevard, Suite 103
4.83(
3
)
•
Approved Pro
Cary Reconstruction Company, LLC
101 Corporate Boulevard, Suite 103
4.83(
3
)
•
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
38 years of experience

Cary Reconstruction Company (CRC) is an award-winning leader in residential property restoration and reconstruction. With over 35 years of experience, CRC has the expertise to get life back to normal quickly for each of our customers. We pride ourselves on our commitment to service excellence. Our high standards and trusted results are just a few of the reasons that we continue to be named among the top in the industry. We offer 24/7 Emergency Response to Fire, Smoke, Water, Wind, and Storm disasters. CRC provides all the services you will need, from board-up/property securement, water extraction/structural drying, to structural restoration/repairs. CRC is the only company you need to call! We proudly service: North Carolina and South Carolina, with offices in the Columbia, Greenville-Spartanburg, Charlotte, Greensboro, Raleigh, and Fayetteville areas. Cary Reconstruction Company (CRC) is a Response Team 1 Company

"Still in the beginning stages of the project as supplies are being ordered. So far their adjuster and project manager as well as construction manager have all been superb and knowledgeable of what needs to be done."

Bob G on September 2019

Cary Reconstruction Company (CRC) is an award-winning leader in residential property restoration and reconstruction. With over 35 years of experience, CRC has the expertise to get life back to normal quickly for each of our customers. We pride ourselves on our commitment to service excellence. Our high standards and trusted results are just a few of the reasons that we continue to be named among the top in the industry. We offer 24/7 Emergency Response to Fire, Smoke, Water, Wind, and Storm disasters. CRC provides all the services you will need, from board-up/property securement, water extraction/structural drying, to structural restoration/repairs. CRC is the only company you need to call! We proudly service: North Carolina and South Carolina, with offices in the Columbia, Greenville-Spartanburg, Charlotte, Greensboro, Raleigh, and Fayetteville areas. Cary Reconstruction Company (CRC) is a Response Team 1 Company

"Still in the beginning stages of the project as supplies are being ordered. So far their adjuster and project manager as well as construction manager have all been superb and knowledgeable of what needs to be done."

Bob G on September 2019


Queens Cabinetry, Flooring & Wall Design
No reviews
Queens Cabinetry, Flooring & Wall Design
No reviews
12 years of experience

At Queen's Cabinetry, Flooring, & Wall Design, we offer our clients a one stop shop. Specializing in full home remodels & renovations, we truly can complete your entire project. We offer all types of flooring services, custom cabinetry, countertops, painting & wall design options. We do commercial & residential work. We love being innovative & staying current with the latest trends. If you can dream it, we can likely do it!

At Queen's Cabinetry, Flooring, & Wall Design, we offer our clients a one stop shop. Specializing in full home remodels & renovations, we truly can complete your entire project. We offer all types of flooring services, custom cabinetry, countertops, painting & wall design options. We do commercial & residential work. We love being innovative & staying current with the latest trends. If you can dream it, we can likely do it!


Plumbing Inspection & Repair Alcolu SC
5383 Sumter Hwy
No reviews
Plumbing Inspection & Repair Alcolu SC
5383 Sumter Hwy
No reviews
Free onsite estimate

Welcome To Plumbing Inspection & Repair Alcolu SC. If you have any Issues about Plumbing OR you have any Issues about your Heating or Cooling System? Our Technicians fix all Problems. We take pride providing customer satisfaction and quality. We are a complete plumbing service company that has been around for more than a decade. Our growth has been massive over the years because our services and staff is can’t be compared to any other company. We have a trained team of professionals that specialize in all sorts of plumbing services and HVAC for both residential and commercial needs. Our services include: drain cleaning, sewer, garbage disposal replacement, clogged kitchen sink, faucet replacement, home stoppage, back flow tests, Heating And Cooling, Heating And Cooling Services, Air Conditioning Service, bathroom remodeling and much more! We Offer these services 24-hour plumbing & HVAC Service, line and leak detection, garbage disposer repair, water supply line replacement / repair, dishwashers and ice maker water lines, heating & cooling any issues. Emergency service is our specialty. Complete Residential & Commercial Plumbing & HVAC Services, Local Plumbing, Local Seattle Plumbing Company, Plumbing, Kitchen, Bathroom Plumbing, HVAC and other all type plumbing & HVAC services, plumbing repair, residential plumbing, commercial plumbing, bathroom plumbing solutions, trench less sewer line repair and replacement, pipe bursting, pipe relining, kitchen plumbing jobs, sink plumbing, toilet repair / replacement, water heaters, sump pumps, faucet replacement, video camera pipe inspections, back flow certification and repairs, Plumbers, Plumbing, Plumbing drain & sewer cleaning, Plumbing contractors commercial industrial, Fire water damage restoration, Water heater repair, Sewer cleaners & repairers All of our plumbers are licensed, professional and reliable. We provide estimates for every project and we offer guarantees on all of our work. Call us any time on 8039562757

Welcome To Plumbing Inspection & Repair Alcolu SC. If you have any Issues about Plumbing OR you have any Issues about your Heating or Cooling System? Our Technicians fix all Problems. We take pride providing customer satisfaction and quality. We are a complete plumbing service company that has been around for more than a decade. Our growth has been massive over the years because our services and staff is can’t be compared to any other company. We have a trained team of professionals that specialize in all sorts of plumbing services and HVAC for both residential and commercial needs. Our services include: drain cleaning, sewer, garbage disposal replacement, clogged kitchen sink, faucet replacement, home stoppage, back flow tests, Heating And Cooling, Heating And Cooling Services, Air Conditioning Service, bathroom remodeling and much more! We Offer these services 24-hour plumbing & HVAC Service, line and leak detection, garbage disposer repair, water supply line replacement / repair, dishwashers and ice maker water lines, heating & cooling any issues. Emergency service is our specialty. Complete Residential & Commercial Plumbing & HVAC Services, Local Plumbing, Local Seattle Plumbing Company, Plumbing, Kitchen, Bathroom Plumbing, HVAC and other all type plumbing & HVAC services, plumbing repair, residential plumbing, commercial plumbing, bathroom plumbing solutions, trench less sewer line repair and replacement, pipe bursting, pipe relining, kitchen plumbing jobs, sink plumbing, toilet repair / replacement, water heaters, sump pumps, faucet replacement, video camera pipe inspections, back flow certification and repairs, Plumbers, Plumbing, Plumbing drain & sewer cleaning, Plumbing contractors commercial industrial, Fire water damage restoration, Water heater repair, Sewer cleaners & repairers All of our plumbers are licensed, professional and reliable. We provide estimates for every project and we offer guarantees on all of our work. Call us any time on 8039562757


A&A Asbestos Environmental, LLC
329 Bradbury Dr
5.00(
8
)
A&A Asbestos Environmental, LLC
329 Bradbury Dr
5.00(
8
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

With over 20 years of experience, A&A Asbestos Environmental is a leader in the industry. Insured and Licensed our company's foundation is built on our values, which distinguish us and guide our actions. We conduct our business in a socially responsible and ethical manner. We respect the law, support human rights, protect the environment and benefit the communities where we work. Specializing in residential and commercial asbestos abatement and testing, we guarantee our work and stand by our promise to provide quality abatement services in and around Columbia. Call today, the life you save may be your own!

"The service was pretty good and like."

Jacob o on September 2020

With over 20 years of experience, A&A Asbestos Environmental is a leader in the industry. Insured and Licensed our company's foundation is built on our values, which distinguish us and guide our actions. We conduct our business in a socially responsible and ethical manner. We respect the law, support human rights, protect the environment and benefit the communities where we work. Specializing in residential and commercial asbestos abatement and testing, we guarantee our work and stand by our promise to provide quality abatement services in and around Columbia. Call today, the life you save may be your own!

"The service was pretty good and like."

Jacob o on September 2020


Advanta Construction
Unknown
No reviews
Advanta Construction
Unknown
No reviews
11 years of experience

Advanta Construction is an expanding company servicing the greater New York area. We are experienced in both commercial and residential projects. Our organization consists of our coordinated, client oriented office team and our crew of skilled craftsmen well practiced in many trades; including carpentry, plumbing, waterproofing, painting, and much more. Such a vast team allows us to provide for all of your construction needs.

Advanta Construction is an expanding company servicing the greater New York area. We are experienced in both commercial and residential projects. Our organization consists of our coordinated, client oriented office team and our crew of skilled craftsmen well practiced in many trades; including carpentry, plumbing, waterproofing, painting, and much more. Such a vast team allows us to provide for all of your construction needs.


NANO Environmental Solutions LLC
1606 Blue Ridge Blvd.
4.20(
10
)
NANO Environmental Solutions LLC
1606 Blue Ridge Blvd.
4.20(
10
)
Customers say: Super punctual
12 years of experience

Driven by their passion to serve the community in a healthy, meaningful way, Steve developed an inventive new way to clean. Using patented cleaning technology with touchless application, Nano Environmental Solutions eradicates harmful elements in homes and businesses, including mold, viruses, bacteria, and fungi. This technology is EPA approved and can be used in the home or workplace. At Nano Environmental Solutions, we’re passionate about improving our clients’ quality of life by creating clean and healthy environments. We eliminate the problems that make people sick and we do it all with patented cleaning technology that is both safe enough for restaurants and strong enough for hospitals. Inquiring customers please be advised that Nano Environmental Solutions is unable to provide approximate estimates without first conducting an on-site inspection. We unfortunately cannot provide you with a general estimate without visually inspecting the property first due to lack of accuracy and second due to the threat of viral hacks via fake accounts. Nano Environmental Solutions gladly offers free onsite inspections to customers in our service area. These free onsite inspections are essential to our ability to provide accurate estimates to our customers. We look forward to speaking with you soon to schedule an opportunity to serve you as well

"It has been like surviving a natural disaster to try to repair our lives and home after Nano Environmental-Gwinnett and their parent company, Nano Environmental Solutions, destroyed our house and made the mold situation in our home worse than when we started. This situation is very emotional for me and for my family. But I’m going to do my best to present the situation in a fact-based manner that I hope will be most helpful for other families. 1. Destruction of home: Nano cut large, jagged holes in the sheetrock of every room of our house in order to “look for mold”. We now know from an independent air quality tester and two mold inspectors who viewed our home afterward that cutting into walls just to “look for mold” is never necessary. Standard practice is for remediators to thread small, thin lighted cameras through small holes in sheetrock to scan for mold in wall cavities. You absolutely need to cut out sheetrock to get rid of mold, but never just to look for it. Nano reported finding no mold through these cuts in our sheetrock. 2. Demolition crew: Nano hired a demolition crew and told them they would pay them per square foot of sheetrock removed, thus incentivizing the shocking, huge chopped holes throughout the home. 3. Compromising our family’s health: Nano told us that it would be safe for us to return to our home on October 3. We arrived that day to find visible mold throughout the home. I have asthma and in returning to the home, before realizing that mold still permeated the home, my health was placed at risk. We had to quickly leave the home once again, check back into a hotel, and contact Nano to let them know that the home was clearly not remediated and not safe. 4. Price gouging: On October 4, Nano Environmental-Gwinnett’s director contacted us to let us know that not only had they been mistaken about the home being remediated, it would cost another $5,500, on top of the originally contracted $11,414, to successfully remediate the mold. Shocked given that they had told us just the day before that the home was safe for our return, my husband and I repeatedly requested that they send us itemization and justification for the need for these additional charges before we approved them. Nano promised this itemization later on the day of October 4. However, no itemization came until October 17, after the work had ostensibly been completed. Appeals to the parent company CEO did not help remedy the situation. 5. Billing improprieties: When the justification/itemization finally arrived on October 17, it was in the form of an invoice filled with redundant charges. Nano even billed us twice for the same dehumidifier – at two different prices. They explained that the double charges for work such as “wiping down walls” were because they hired subcontractors, given that they were “very busy with other clients”. So we had to pay both Nano and their subcontractors for the same contracted deliverables (that’s how we obtained the receipt showing the subcontractor’s work; Nano told us we had to pay their subcontractors as well as pay them). We explained to Nano that we contracted with them to complete clearly defined objectives and that it was inappropriate to pass along redundant charges to one client because they were busy with other clients. In addition, we noted that the invoiced charge of $5.38 per square foot of sheet rock removed was 8 times greater than the price in the signed contract, which specified 65 cents per square foot IF any removal was needed (Nano had said that they would remove as little as possible and only if needed). 6. Leaking caused by incorrectly installed dehumidifier: Nano incorrectly installed a dehumidifier in our basement three times, causing extensive leaking in our basement twice. We were only saved from further water damage the first time because the water from the dehumidifier streaming across our basement floor triggered our motion detector in the basement at 4:45am. On the phone with our alarm company, we went downstairs to see what had triggered the alarm and found water pouring across the floor. We finally had to hire an HVAC company to install the dehumidifier correctly. The HVAC company showed us how Nano had the water draining uphill to its termination point and had attached pipes with tape. In addition, they did not install a drain pan. Instead, they mounted the dehumidifier on a piece of wood salvaged from our basement. 7. Disrupting our internet access: Nano’s demolition team chopped into our Ethernet cord, yanking it from the wall. We were without internet in our home and home office (I have an LLC that I operate from home) for three days, waiting for AT&T to be able to come make repairs. AT&T noted on the invoice that the damage had occurred at the site of the contractor’s work. 8. Losing most of our family’s belongings: Most devastating to our family, Nano did not remove or cover our furniture or belongings on the main and upper levels of our home when their demolition crew chopped large holes in the wall of every room (they covered only items in the basement). And they did not seal off the chopped sections with plastic. Thus, stagnant, mold-laden air trapped in the walls was released throughout our home, contaminating all of our unprotected belongings. Consequently, we had to throw away all of the large, porous items in our home (e.g., mattresses, sofas, chairs, cloth-covered photo albums). Nonporous items had to be wiped individually, if they were to be saved. We are trying to salvage what we can. But everything could have been saved if Nano had just followed the routine remediation safeguard of covering our belongings before cutting holes in our walls in every room. 9. Testing inconsistencies: A Nano employee told us on a Friday that he had taken posttest air quality samples and that we would have the results the following Monday. When we emailed Nano on Tuesday to ask about the results, a Nano representative emailed back that they had “decided not to analyze the sample” because they were concerned that some work we needed to do around our front door might cause the test not to pass. We did, in fact, need to fix leaking around our front door (work now completed). But this was the first time that we had heard from Nano that this front door issue could be a reason our house might not pass an air quality test. We were actually back living in the home at that point, because Nano said it was safe to do so. They had reported that they temporarily encapsulated the front door area, so it would be safe for the short term. If the front door issue could be causing the mold levels in our home to still be unsafe, why would they tell us (a second time) that it was safe to live there, especially knowing I have severe asthma? At this point, I had an alarming suspicion that Nano might actually have analyzed the sample and just not want to tell us that the test results had come out badly (We will probably never know). I worried they were just covering their bases by suddenly saying that good test results were dependent on our front door repair. That’s when I hired an independent tester, a company that does not do remediation, to test the air quality to see if our family was safe in the home. And that’s when we learned that the levels of mold in the home were worse than before and that we would have to immediately leave our home again. When Nano first began working on our home, we stayed at a hotel because our former home was on the market and we wanted to keep it presentable. But after the independent test results, we realized we had to find a longer-term solution. We had tried to put plastic around the large, jagged holes in our daughter’s bedroom walls, to shield her from the awful smells coming from them, but learned that the plastic could not keep us safe. We had to move back to our former home, ultimately taking it off the market. Another mold remediation company has now successfully remediated the home. And another contractor is repairing the holes in our walls. Because Nano chopped holes in paneling that cannot be patched, that means ripping out and re"

Tracie S on December 2018

Driven by their passion to serve the community in a healthy, meaningful way, Steve developed an inventive new way to clean. Using patented cleaning technology with touchless application, Nano Environmental Solutions eradicates harmful elements in homes and businesses, including mold, viruses, bacteria, and fungi. This technology is EPA approved and can be used in the home or workplace. At Nano Environmental Solutions, we’re passionate about improving our clients’ quality of life by creating clean and healthy environments. We eliminate the problems that make people sick and we do it all with patented cleaning technology that is both safe enough for restaurants and strong enough for hospitals. Inquiring customers please be advised that Nano Environmental Solutions is unable to provide approximate estimates without first conducting an on-site inspection. We unfortunately cannot provide you with a general estimate without visually inspecting the property first due to lack of accuracy and second due to the threat of viral hacks via fake accounts. Nano Environmental Solutions gladly offers free onsite inspections to customers in our service area. These free onsite inspections are essential to our ability to provide accurate estimates to our customers. We look forward to speaking with you soon to schedule an opportunity to serve you as well

"It has been like surviving a natural disaster to try to repair our lives and home after Nano Environmental-Gwinnett and their parent company, Nano Environmental Solutions, destroyed our house and made the mold situation in our home worse than when we started. This situation is very emotional for me and for my family. But I’m going to do my best to present the situation in a fact-based manner that I hope will be most helpful for other families. 1. Destruction of home: Nano cut large, jagged holes in the sheetrock of every room of our house in order to “look for mold”. We now know from an independent air quality tester and two mold inspectors who viewed our home afterward that cutting into walls just to “look for mold” is never necessary. Standard practice is for remediators to thread small, thin lighted cameras through small holes in sheetrock to scan for mold in wall cavities. You absolutely need to cut out sheetrock to get rid of mold, but never just to look for it. Nano reported finding no mold through these cuts in our sheetrock. 2. Demolition crew: Nano hired a demolition crew and told them they would pay them per square foot of sheetrock removed, thus incentivizing the shocking, huge chopped holes throughout the home. 3. Compromising our family’s health: Nano told us that it would be safe for us to return to our home on October 3. We arrived that day to find visible mold throughout the home. I have asthma and in returning to the home, before realizing that mold still permeated the home, my health was placed at risk. We had to quickly leave the home once again, check back into a hotel, and contact Nano to let them know that the home was clearly not remediated and not safe. 4. Price gouging: On October 4, Nano Environmental-Gwinnett’s director contacted us to let us know that not only had they been mistaken about the home being remediated, it would cost another $5,500, on top of the originally contracted $11,414, to successfully remediate the mold. Shocked given that they had told us just the day before that the home was safe for our return, my husband and I repeatedly requested that they send us itemization and justification for the need for these additional charges before we approved them. Nano promised this itemization later on the day of October 4. However, no itemization came until October 17, after the work had ostensibly been completed. Appeals to the parent company CEO did not help remedy the situation. 5. Billing improprieties: When the justification/itemization finally arrived on October 17, it was in the form of an invoice filled with redundant charges. Nano even billed us twice for the same dehumidifier – at two different prices. They explained that the double charges for work such as “wiping down walls” were because they hired subcontractors, given that they were “very busy with other clients”. So we had to pay both Nano and their subcontractors for the same contracted deliverables (that’s how we obtained the receipt showing the subcontractor’s work; Nano told us we had to pay their subcontractors as well as pay them). We explained to Nano that we contracted with them to complete clearly defined objectives and that it was inappropriate to pass along redundant charges to one client because they were busy with other clients. In addition, we noted that the invoiced charge of $5.38 per square foot of sheet rock removed was 8 times greater than the price in the signed contract, which specified 65 cents per square foot IF any removal was needed (Nano had said that they would remove as little as possible and only if needed). 6. Leaking caused by incorrectly installed dehumidifier: Nano incorrectly installed a dehumidifier in our basement three times, causing extensive leaking in our basement twice. We were only saved from further water damage the first time because the water from the dehumidifier streaming across our basement floor triggered our motion detector in the basement at 4:45am. On the phone with our alarm company, we went downstairs to see what had triggered the alarm and found water pouring across the floor. We finally had to hire an HVAC company to install the dehumidifier correctly. The HVAC company showed us how Nano had the water draining uphill to its termination point and had attached pipes with tape. In addition, they did not install a drain pan. Instead, they mounted the dehumidifier on a piece of wood salvaged from our basement. 7. Disrupting our internet access: Nano’s demolition team chopped into our Ethernet cord, yanking it from the wall. We were without internet in our home and home office (I have an LLC that I operate from home) for three days, waiting for AT&T to be able to come make repairs. AT&T noted on the invoice that the damage had occurred at the site of the contractor’s work. 8. Losing most of our family’s belongings: Most devastating to our family, Nano did not remove or cover our furniture or belongings on the main and upper levels of our home when their demolition crew chopped large holes in the wall of every room (they covered only items in the basement). And they did not seal off the chopped sections with plastic. Thus, stagnant, mold-laden air trapped in the walls was released throughout our home, contaminating all of our unprotected belongings. Consequently, we had to throw away all of the large, porous items in our home (e.g., mattresses, sofas, chairs, cloth-covered photo albums). Nonporous items had to be wiped individually, if they were to be saved. We are trying to salvage what we can. But everything could have been saved if Nano had just followed the routine remediation safeguard of covering our belongings before cutting holes in our walls in every room. 9. Testing inconsistencies: A Nano employee told us on a Friday that he had taken posttest air quality samples and that we would have the results the following Monday. When we emailed Nano on Tuesday to ask about the results, a Nano representative emailed back that they had “decided not to analyze the sample” because they were concerned that some work we needed to do around our front door might cause the test not to pass. We did, in fact, need to fix leaking around our front door (work now completed). But this was the first time that we had heard from Nano that this front door issue could be a reason our house might not pass an air quality test. We were actually back living in the home at that point, because Nano said it was safe to do so. They had reported that they temporarily encapsulated the front door area, so it would be safe for the short term. If the front door issue could be causing the mold levels in our home to still be unsafe, why would they tell us (a second time) that it was safe to live there, especially knowing I have severe asthma? At this point, I had an alarming suspicion that Nano might actually have analyzed the sample and just not want to tell us that the test results had come out badly (We will probably never know). I worried they were just covering their bases by suddenly saying that good test results were dependent on our front door repair. That’s when I hired an independent tester, a company that does not do remediation, to test the air quality to see if our family was safe in the home. And that’s when we learned that the levels of mold in the home were worse than before and that we would have to immediately leave our home again. When Nano first began working on our home, we stayed at a hotel because our former home was on the market and we wanted to keep it presentable. But after the independent test results, we realized we had to find a longer-term solution. We had tried to put plastic around the large, jagged holes in our daughter’s bedroom walls, to shield her from the awful smells coming from them, but learned that the plastic could not keep us safe. We had to move back to our former home, ultimately taking it off the market. Another mold remediation company has now successfully remediated the home. And another contractor is repairing the holes in our walls. Because Nano chopped holes in paneling that cannot be patched, that means ripping out and re"

Tracie S on December 2018

Showing 1-10 of 30

Water and smoke damage repairs FAQs

When you find water damage, your first order of business is to keep everyone on the property safe, so if you have standing water, evacuate if it’s safe. If possible, find the source of the water and stop it, which could mean shutting your water main to prevent pipe leaks. Next, you should notify your insurance company and immediately call a water damage restoration professional. They will work with you and your insurance company to create a solution to fix the issue and file an insurance claim for the cost of the damage.

The three methods or phases of water damage remediation are mitigation, remediation, and restoration. Mitigation is an emergency response that can include shutting off your water main or patching a hole in your roof from a fallen tree limb. Remediation includes drying the affected area, removing damaged materials, and dealing with any resulting mold growth. Restoration includes the build-back required to return your property to its previous condition. All three methods should be a part of any water damage remediation plan.

When hiring a water damage restoration company, you should confirm that the remediation plan includes fixing the underlying problem, dealing with resulting mold growth or rotted materials, and any making any build-back necessary to restore your property to its previous condition. Each phase of the remediation plan should include specific testing and inspection details to ensure the work is done properly and in a way that doesn’t prevent the restoration cost from being denied by your insurance provider.

If you find evidence of water damage in your home, your best option is to call a local water damage restoration company immediately. You could call a plumber first if you know that the issue is stemming from a plumbing pipe, but in many cases, a company that specifically handles water damage will be able to find the source of the damage and recommend a specific repair. Water damage restoration pros will also be able to develop a plan to remove any damaged material and restore your home to its previous condition.

The average water damage restoration cost is around $3,500, but it’s not uncommon to see prices fall between $450 and $15,000. Your project cost will depend on the extent of the damage, the source of the water, whether or not mold has grown in the affected area from the moisture, and the emergency level of your water problem. Keep in mind that your insurance company may cover some or all of your restoration expenses if your homeowner’s insurance policy covers the specific issue.

The homeowners guide to water and smoke damage repairs
From average costs to expert advice, get all the answers you need to get your job done.
happy family standing outside their home
•
Apr 17, 2025
Apr 17, 2025
Fire damage restoration costs vary widely based on the extent of the damage. Learn how to assess your home and estimate your total after a fire.
house with white siding and large front porch
•
May 1, 2025
May 1, 2025
Wondering how to stop wood rot from spreading? Use this DIY guide to stop wood rot in its tracks and minimize the damage it does to your home.
A sunny dining area in a house
•
Apr 25, 2025
Apr 25, 2025
The fire damage restoration process includes damage assessment, cleanup, and restoration. Learn more about each step of the process in this guide.
 The interior of a bright living room
•
Apr 30, 2025
Apr 30, 2025
Ozone treatment can help with lingering smoke odors. Learn about ozone smoke removal costs to get an accurate idea of how to budget for this service.
Water leaking onto hardwood floor
•
Apr 25, 2025
Apr 25, 2025
Most homeowners don’t know how to deal with water damage. Use this guide to take the proper steps to minimize damage and keep your family and home safe.
water damaged ceiling
•
Apr 25, 2025
Apr 25, 2025
Discover the step-by-step water damage restoration process, from drying, to sanitizing, to full repair of your drywall and flooring.
Share project details to get started.