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"They were very prompt and professional. I will definitely call them for all my plumbing needs"

"They are very good, I appreciate them a lot. They showed up on time, they did a good job, I like the employees and the trucks. The customer service helps me too."

"It was excellent. The owner of the company is professional, on time, and all around very mannerly. I highly recommend them and use them in the future. Prices are reasonable."

"First guy came fixed it and said it was going and we would need a new one soon. So we would use it till it went. No issue there. Called them back because the water was not hot enough and he did not put it back where it was. They said it would not be no cost since they where just here. Different guy came and said he didn't touch it and it the water heater so he would have to charge me. As far as I'm concern I don't know what He did under the house but I will be able to tell when I run the water if he higher it or not and I was not going to pay them. He left and he did higher it because my hot water so far is good. They were looking to put a new one in. Yes eventually I will need one we know that but I don't need a company they is money hungry and try to get over on people."

"Excellent. I couldn't ask for a better service. They were the best. I gave their card to my neighbors."

"Not impressed with ARS. Our $12,000 HVAC unit was installed in July of 2019. It is supposed to be the best thing ever, super energy efficient and so on. By November 2019, we are trying to run the heat downstairs but not upstairs but are unable to. A technician comes out and lets us know that the damper motor, the part that allows for this function is broken, and that he will go order the replacement and that I need to call the office over the weekend to schedule a time for them to come back during the upcoming week to install it. On Sunday, I speak with Sherri in Houston who has no interest in helping me schedule a time to repair my broken $12,000 HVAC unit installed less than six months prior, and says "I am ending the call now." I spoke with a manager in Charleston regarding this, he did have Sherri call and apologize, but it was an exceedingly negative experience. Now, August/Sept 2020, the AC is continuously running and is having trouble keeping it at the set temperature when it could previously. This is the second time in just over a year that there has been something wrong with the very expensive HVAC. We called yesterday (08/31/20) and we scheduled a time between 8 am and noon today for a technician to come out. At 11:45, when we still have not heard from them, we call and ask where they are and are told they have emergencies on the schedule but will have a technician out some time this afternoon. So we have had to stay home and wait during their scheduled time, they don't show up, and they don't call us to let us know they are running behind!!! I am happy to make payments on this HVAC unit if it is a good quality machine that will work reliably, but the problem is that it is not reliable. ARS's customer service after making the sale is also pretty unreliable. This is the second time now that I have been essentially told by ARS that the issues with my HVAC unit are not a priority for them. I realllyyyy do not recommend this company. Please shop around when looking to buy an HVAC and READ REVIEWS! We didn't do this in 2019 because our AC went out in July and we needed a replacement ASAP so we went with the first company we found. I regret that very much."