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R.S. Andrews Services
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical Baseboard or Wall Heater - Repair,
About us
We are a specialty contractor where put customer service FIRST and foremost. We believe in making repairs onetime, the first time and we continue to hold true to our values of ethics, integrity, and honesty. Find out why we are one of the, if not the most referred and preferred HVAC companies in all of SC and GA Lowcountry!!
Business highlights
Se habla espanol
Emergency services offered
18 years of experience
Services we offer
HVAC service, as well as duct cleaning, duct sanitizing and dryer vent cleaning., maintenance, repair, replacement
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.535 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 74% | ||
| 11% | ||
| 6% | ||
| 3% | ||
| 6% |
Showing 1-25 of 35 reviews
Debbie K.
Jan 2021
First guy came fixed it and said it was going and we would need a new one soon. So we would use it till it went. No issue there. Called them back because the water was not hot enough and he did not put it back where it was. They said it would not be no cost since they where just here. Different guy came and said he didn't touch it and it the water heater so he would have to charge me. As far as I'm concern I don't know what He did under the house but I will be able to tell when I run the water if he higher it or not and I was not going to pay them. He left and he did higher it because my hot water so far is good. They were looking to put a new one in. Yes eventually I will need one we know that but I don't need a company they is money hungry and try to get over on people.
Response from R.S. Andrews Services
"Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. We always aim to provide excellent service, and understand how frustrating this must have been for you. We’d love the chance to make things right. Please feel free to reach out to us directly at 770-454-1800 and ask to speak with the customer service manager so we can resolve this matter promptly. We appreciate you bringing this to our attention and hope to have the opportunity to serve you better in the future."
JoAnne L.
Sep 2020
It was perfect.
Vanessa C.
Aug 2020
The serviceman was very professional. He quickly fixed the problem. I would highly recommend R.S. Andrews with all my HVAC repairs.
Darrel S.
Jul 2020
I have a Napoleon natural gas grill. The hose hook up was not easy to find. The representative went out of his way to get what was needed and install it.
Kellie M.
Jun 2020
Very professional, clean, responsive, and caring.
Linda K.
Jun 2020
Perfect and clean
Gina B.
Jun 2020
Very impressed!
Robert H.
Apr 2020
Great service
Rory M.
Apr 2020
thoroughly professional on all aspects of the work performed... The quality and the price cannot be beaten anywhere in South Carolina. Great people.
C H.
Apr 2020
Great. Exceptional communication & flawless replacement of the old system. Great upgrade too!
Jennifer S.
Apr 2020
I called the office and the customer service rep was nice, polite, and very friendly. She had a plumber dispatched to my home. He arrived in a timely manner. He was knowledgeable and diagnosed issue quickly. Price was reasonable. Would highly recommend RS Andrews Services of S.C.
Buzzy H.
Apr 2020
It went great. The guys showed up right on time. The repairs came in below what they had quoted me. They even did a few extra things that I asked about. Super guys. I would definitely have them back again. Nice to know there are honest gentlemen still left in this crazy world.
Jack D.
Jan 2020
Just wow! I was so happy to see RS Andrews, a company I have used in Atlanta, is now in the Low Country. RS Andrews, provided the same great service as always, and the Technicians and Plumbers we great to work with, I will use them again, and recommend them to all of my friends. Thank you RS Andrews for being in the Low Country, and providing the best service and installation possible.
Andrea L.
Jan 2020
My unit was not working at all. A tech diagnosed the issue,replaced the capacitor and had the heat and air working very quickly. Excellent customer service and repair quality.
Kim K.
Jan 2020
Very thorough and professional. Had my heat pump installed within a day of calling them out. The installers were very courteous and explained to me how to operate the new thermostat. The Bryant system works great and is much quieter than my old one.
Jill B.
Nov 2019
Great! Air Conditioning running better
Deanna D.
Apr 2019
I highly recommend Covert Air. They were very professional, arrived on time, had the part and fixed the unit the same day.
Response from R.S. Andrews Services
"Thank You for your Business Mrs. [Member Name Removed]."
Glenn N.
Mar 2019
The technicians were truthful, reliable, and very competent.
Beau P.
Mar 2019
They were reliable, speedy and effective.
George H.
Mar 2019
I been using them for 8 years now, Everytime they service me, they are very professional and courteous. If I have issues they listened to me and they are very responsive. I would definitely recommend them.
Ron G.
Mar 2019
I like the techs that have come out, they are knowledgeable, competent, and professional. They came out to repair something, and while fixing it found something else they needed to order a part for, so they installed a window AC unit so I was comfortable while the part was on order.
Nancy G.
Mar 2019
they did well, and we are very thankful of them.
Jack D.
Feb 2019
Excellent. Actually the system runs better than when it was installed six months ago. Wow, am I impressed with John and the entire Covert Wire Team. Thank you
Response from R.S. Andrews Services
"Thank you Mr. [Member Name Removed] for your review. We are very happy that we were able to take care of your HVAC needs in a timely manner and to your satisfaction, Thank you for your business."
Stephen B.
Nov 2015
unknown
Joey V.
Dec 2014
unknown
Licensing
State Contractor License Requirements
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FAQ
R.S. Andrews Services is currently rated 4.5 overall out of 5.
R.S. Andrews Services accepts the following forms of payment: CreditCard
Yes, R.S. Andrews Services offers free project estimates.
No, R.S. Andrews Services does not offer eco-friendly accreditations.
No, R.S. Andrews Services does not offer a senior discount.
Yes, R.S. Andrews Services offers emergency services.
No, R.S. Andrews Services does not offer warranties.