"It was very long and honestly a waste of time. Took 3.5 hours for the rep to measure, present, and quote. We were also told that this visit would be for our whole bathroom. But they ONLY do showers and tubs. This is way too long and I lost interest after 1.5 hours. Even after telling the rep that I had another appointment to go to and didn't plan on the rep on being there over 2 hours, the rep did not take our time into consideration and kept on slowly getting paperwork done as we awkwardly just sat there wondering when the rep was going to leave. I felt like the rep didn't care about our time and the time he was taking to prepare what he needed to do. Nothing wrong with the rep, he was professional and nice, but he did not care for our time for sure. Even if I were really interested in their price, I don't think I would have used them as I lost interest for taking up 3.5 hours of our morning (when it was only supposed to be 2 hours) and continued to go on with their "sales script" like they we had all day. Also didn't appreciate the fact that the rep says there's "mold" and damage to sub floor when they haven't even tested for mold or looked under to see if there was any damage to the sub floor. Also they present you a price and if you don't commit right away, then they try to give you a one time discount to commit that day. The discount is not the issue, it's the fact that they tried to make you believe that the discount is from the company having to call someone back out to the house again to get another quote or to get more details. They could have come up with something better than that as they would have to come back out anyway if we hired them. Overall, even though I don't like their price they quoted, if they did this whole "sales pitch" presentation in under an hour, I would have no complaints at all, as I understand their time is valuable as well, and would not have to write this long review. But since it took so much time out of my day, I figured I'd give them a full and honest review. Thank you for your time."

"Great! I called Hunter very late in the afternoon, and he picked up the phone right away. He was taking a relative to the doctor and couldn't get here until the next day, which was fine, as I didn't consider the drip an emergency. The next day, he came and quickly repaired the faucet for a very reasonable price. He also gave me his best advice on the possibility of eventually needing to replace the faucet. But for now, the faucet is fixed."

"Paul was awesome, on time, very efficient, professional and will look at calling again for plumbing needs, Thanks"

"Harmond helped me over video link to test the components in my broken refrigerator. The testing confirmed that it was the compressor that had failed. I purchased a new refrigerator because I decided it was not worth the cost to replace the compressor."

"Rusty at Pilar Plumbing is the best! We told him about our problem and he was there the next day. He evaluated the problem and determined we needed a new part which he then showed up with the very next day and had it installed within 20 mins. Also, we couldn’t even tell he was there! He also observed a separate problem we had and fixed it for us in no time-a problem we had other professionals look at and couldn’t fix… He was polite and professional-exactly what you want from someone coming into your home to do work. We will ALWAYS be using Polar Plumbing for future jobs. Thank you, Rusty!!"

"They communicated with us in a timely way and arrived when they said they would, worked efficiently, and finished early. They talked with us throughout the project to make sure we would be happy with the final result and we are very pleased with the two showers we had replaced. They look great and work very well for us."

"Just fine and tested to make sure everything works"

"The technician Scott was awesome. He repaired my issue in a timely manner. Scott also addressed underlying issues that I was unaware of."

We have the experience and dedication to do the job right the first time! We guarantee your satisfaction, and we won’t leave until the job is done right. Call to schedule an estimate today!

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n