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"Quick "spoiler alert" - we could not be happier with the outcome! Mike and his team on our project - SONNY & GARY (outstanding people and skilled workers) did a great job on what turned out to be a rather complicated flooring job with a lot of severe angle to cuts and odd transitions to deal with. It required skilled, careful work and a "good eye" for detail to be sure it was correct! And it certainly was!!! To rewind... We choose Mike Flaker because he was out quick to gives us a quote, explained the process and options we had. He also listened to what we wanted and gave us options accordingly as well as good suggestions we had not considered. He was super responsive to our follow-up questions by phone (or would run out in-person) to explain what we needed to know. Mike also discovered some issues on his walk through (hidden under the carpet) like squeaky floors and a slight settling in one side of the house. He gave us very cost effective solutions to mitigate the problem as part of an adjusted quote. As other problems were discovered on the stairs (again under the carpet) he and his crew made adjustments at no added cost even though it did slow their progress as they dealt with them. Mike also creatively used some materials we had previously purchased when this was to be a DYI project, saving us additional money on materials. He made adjustments to those materials to fit the situation - again saving us cash. During the process he was in constant communication. You will never be "ghosted" by this guy! If something came up requiring an unexpected delay you knew what was going on. This is a two way street so we had no issues when such problems came up as we always knew what was going on. As for the actual work...We had not used a contractor for anything in years and didn't think about the fact Mike was not going to be there for all the work but has several crews under him for different jobs. So his company really is only as good as the people he has hired and trained to carry out the work. I cannot speak about his other crews as of yet, but the key guys on our project - Sonny & Gary - were excellent! They were not only good people (very friendly and knew how to make friends with one of our rather skittish dogs with a daily treats - shared breakfast biscuits!) but were quite skilled and methodical in their approach. They explained what they were doing and showed us options on a very tricky central landing area with 6 doors entering in to from "all directions and angles". One wall required countless angled cuts - each one had to fit perfectly. They also suggested some ways to make that area look "next level" with how they handled the many room "threshold" transitions in the landing. Overall, they took their time and therefore saved materials by not making mistakes. It could have easily been "fast and sloppy" in places and that was not the case here. They also replaced all the baseboard and/or added some missing baseboard to complete the job. Again with excellent results. We plan to have Mike refinish our downstair solid oak floors with 18 years of age on them. We are confident at this point that Mike and his crew will match it all up with the new stairs for a really great final look between upstairs and down. In the end there are probably cheaper "floor guys" out there, but for what Mike, Sonny & Gary did and the extra time they took to correctly deal with issues they were quite reasonable. And I believe when skill is involved you get what you pay for! We highly recommend Flaker Flooring!"

"George is absolutely the best!!! He went above and beyond to make sure our new and old floors matched. He genuinely takes pride in his work. Our floors are beautiful. On top of it all, he is on time, honest, and a fun guy to work with. We will always use George for any flooring work."

"Jerry reached out and contacted me right away, was able to schedule quickly. He called to remind when he was on the way. When Jerry was here, he checked out the carpet, he explained what he could do, then he got busy. It's cleaning. I was very pleased that he took the time to give extra attention to some stains we were having reoccur to make sure that he got them out. Jerry was very respectful of our home, the carpet looks great and when we need the cleaning again will be calling him."

"J&M cleaned the flooring though out our industrial complex - from concrete in manufacturing areas to office floors. This business strives to make the customer happy and the facility looked the best it had been in 5 years."