Get matched with top patio pros in Hope Valley, RI

"I used this company for a number of years and the overall service is no longer the same. I had them over to clean my gutters and I witnessed ladders slamming against the side of my house and they tore one of the edges from the corner of my roof with their step ladder. I will not use them going forward."

"run for your life. This guy is completely unprofessional. He pitched it towards my house and now I have major water problems. He forgot to put stairs in. He refuses to fix anything and told me he is done doing business with me. He left the job completely unfinished. do not hire this company, I don’t know how this guy is still in business"

"This is ARK Home Improvement’s 4th job with us. The craftsmanship & professionalism is the reason why Noah is our first & only choice. We had our deck built about 10 years ago with pre treated timber. It has started to rot in places from general wear. Noah suggested replacing the entire bottom, railings & stairs with cedar as to its beauty & durability. The finished deck is absolutely beautiful. Noah hand picked each plank he used. It has a rich grain pattern that adds natural beauty & warmth as well as its lasting durability. Thank you Noah."

"He is extremely professional and his workers are all polite, kowledgeable, and professional as well. This is a top notch company whom I would highly recommend. I will use continue to use them."

"He did excellent job and he's very good."

"We purchased a new home that Lou was building in Smithfield while it was being framed. Even though the home was not a custom build, Lou treated it like it was. We added quite a few upgrades along the way and he entertained every one of them with enthusiasm. The craftsmanship and overall quality of work was second to none. His son built our field stone fireplace that came out beautiful. He always went out of his way to get things right for us... even when the Realtors could not get us together before the closing. I would hire Lou in a heartbeat for any other home we build, an addition or any other project that we may have in the future."

"Immediate response and all work performed perfectly"

"i have copied the complaint I have filed with the BBB. When I spoke to the manager at champion on Monday he said someone would get back to me by the end of the week. Here it is late Friday and I’ve heard nothing. I left a message on Monday with a customer service rep who’s voice mail said I’d get a call back in 24 hours but have had no return call yet. Even if the company reserves the right to cancel, their our bad oh well attitude and not even trying to work out some kind of resolution for their mistakes is the most unacceptable and unprofessional part of the whole experience with them. I added a picture of my contract with them so everyone can see how straight forward it shows what I was told I was paying for. Here is the BBB complaint Company rep gave a price of $24562 on vinyl siding during an in home sales presentation. At that time I explained I was not ready to purchase due to still looking at colors but also wanted to add on doors. Rep called his manager who said doors would have to be done separately either way but gave a price in the low $20’s over the phone if I signed up for the siding today. I passed and called the rep back a day or two later to come back to show us door options so we could add them on and get a total price. Rep came back on 3-13-19. We picked out 3 doors and he gave us a total price for everything of $29599. Contract was drafted up and signed and a deposit of $8880 was given by credit card. Was told by the rep there will be someone coming out to confirm measurements and price may fluctuate slightly if he under measured but was pretty confident he was close to accurate. On 3-15 some one came out and measured for the doors and remeasureed for the siding. He called back on 3-19 stating he had to come by and recheck one more measurement but I didn’t need to be home. That is the last I heard from the company till I called on 4-08-19 as we were told 3-5 weeks. First call was left on hold for 20 minutes, second call was told they would call me right back, made third call after waiting over an hour for call back only to find out my contact had been voided because they under charged me for the project. They said the rep misquoted the whole project and I was never charged for the doors even though the contract I signed shows I was. Said there was nothing they could do and they have a right to just void the contract if the so choose. Which they did without even telling me. The manager who acknowledged giving the rep the low price the first day out refused to even honor that price saying he gave it out not knowing all the information but gave it any ways. Not only did the rep supposingly misquote the job the manager gave an even lower one in order to close the sale. Now the cost they are telling me is approximately $29000 plus another $11000 for the doors. That’s a far distance from the original $24000 for just the siding that the rep and the even lower price the manager gave from the first visit. Manager said it would be at least 4 days before anyone else above him could even get back to me about this. He wouldn’t give me anymore names of the next people in line I could call. Just kept telling me he would give my information to the right people and they would call me. Stated I would be having a lawyer look into this and finally got a name and number of some customer service rep."

"My driveway looks amazing. Prend was very accommodating, I had to reschedule a couple of times & he was very understanding. I would recommend Prend to all my friends and family. He also brought my vision to life. I was very specific on how I wanted my driveway to look like. Thank you Prend for doing such a beautiful job."