Expert Pest Management
Expert Pest Management
For over 40 years, Expert Pest Management has been tackling all types of pest problems effectively, professionally and discreetly. Expert Pest has acquired an excellent reputation in the pest control industry by providing quality service and valuing every customer. Our staff makes every effort to deliver friendly, professional service and make every interaction with our team pleasant. Expert Pest is now a leading pest control provider with branches in Northeastern Ohio, West Virginia and Western Pennsylvania. We specialize in eliminating all of your pest control needs, such as ants, bats, bed bugs, bees, wasps, hornets, all stinging insects, fleas, spiders, rodents, termites, and much more! We do not offer service for moles, opossums, raccoons, skunks, and snakes. We do not offer any wildlife trapping services. Call today for a FREE phone estimate with same day scheduling!!!
"I was told what would be done, that there would be three visits, bats would be removed, openings sealed and a one way bat door would would be installed. I paid them $927 via credit card in June. The following week an inexperienced, unprofessional person showed up and sealed only areas as on the ground floor. Offered little to no explanation of what he had done. A complete inspections did not occur, no bats were searched for or removed, no work was done on the interior or the second level. I called an spoke to Craig the Service Manager clarifying what I was told would be done and what was expected. He and his employee returned the next week and we were told that the second floor and roof area would have to be done by a roofer. The person in the office that described their services and received payment told me they had searched the county records and said they knew the layout of the house, and I was promised the services based on that. They did inspect the attic, but no visible work was done. They also told us the bat door would need to be installed by the roofer. We have been unable to get a roofer to complete the unaddressed steps due to their summer workload. I called and spoke to Craig, the Service Manager on 08/20 and told them I wanted a refund or the job to be completed as promised. I have not received a return call. They totally misrepresented their services, failed to meet their commitment and bats are still present in the home making it unlivable. I will be contacting my attorney as well as the Better Business Bureau to lodge a formal complaint and contacting my credit card company to take further actions."
James M on August 2020
For over 40 years, Expert Pest Management has been tackling all types of pest problems effectively, professionally and discreetly. Expert Pest has acquired an excellent reputation in the pest control industry by providing quality service and valuing every customer. Our staff makes every effort to deliver friendly, professional service and make every interaction with our team pleasant. Expert Pest is now a leading pest control provider with branches in Northeastern Ohio, West Virginia and Western Pennsylvania. We specialize in eliminating all of your pest control needs, such as ants, bats, bed bugs, bees, wasps, hornets, all stinging insects, fleas, spiders, rodents, termites, and much more! We do not offer service for moles, opossums, raccoons, skunks, and snakes. We do not offer any wildlife trapping services. Call today for a FREE phone estimate with same day scheduling!!!
"I was told what would be done, that there would be three visits, bats would be removed, openings sealed and a one way bat door would would be installed. I paid them $927 via credit card in June. The following week an inexperienced, unprofessional person showed up and sealed only areas as on the ground floor. Offered little to no explanation of what he had done. A complete inspections did not occur, no bats were searched for or removed, no work was done on the interior or the second level. I called an spoke to Craig the Service Manager clarifying what I was told would be done and what was expected. He and his employee returned the next week and we were told that the second floor and roof area would have to be done by a roofer. The person in the office that described their services and received payment told me they had searched the county records and said they knew the layout of the house, and I was promised the services based on that. They did inspect the attic, but no visible work was done. They also told us the bat door would need to be installed by the roofer. We have been unable to get a roofer to complete the unaddressed steps due to their summer workload. I called and spoke to Craig, the Service Manager on 08/20 and told them I wanted a refund or the job to be completed as promised. I have not received a return call. They totally misrepresented their services, failed to meet their commitment and bats are still present in the home making it unlivable. I will be contacting my attorney as well as the Better Business Bureau to lodge a formal complaint and contacting my credit card company to take further actions."
James M on August 2020
