EXPERT PEST MANAGEMENT

I originally called in Oct. of 2014 because I heard a small scratching sound in the ceiling of my living room.  The tech came out on Oct. 31 and spent a long time in the drive talking to his boss.  When he came in he insisted on getting a check for $481.50 before he would  check the attic.  I gave him this check even though I thought it strange but he said this is company policy.  He stated that he and his boss decided I had squirrels in the attic so when he went up to the attic he left 2 squirrel traps.  When he came down he said he didn't see any evidence of squirrels but saw lots of mouse droppings.  He also stated that the 2 gable vents no longer had any mesh on them but he didn't want to cover them in case the "squirrels" had a nest of babies up there and he left.  
I called him back a few days later and said that if he didn't see evidence of squirrels why didn't he put mesh on the vents and treat for mice?  I questioned his statement that there could be a squirrel nest up there with babies in it.  Squirrels do not have babies at the beginning of winter!  He came back on Nov. 4 and removed the 2 empty squirrel traps and out 2 more in the attic, put mesh on the exterior of the 2 gable vents.  On one of the vents he put a one way door for the "squirrel"  to get out.  When I stated I wanted the mouse problem treated he stated that would be an additional $210.  
On Nov. 22 the tech returned to remove the 2 EMPTY squirrel traps and to remove the one way door.  
I never had a squirrel problem but since this was more expensive that a mouse problem, it was decided this is what I had.  I had to pay up front before it was ever inspected as to what the problem was.Subsequently, I have found out the according to Ohio law, it is illegal to require full payment before any service is rendered.  I have contacted the company several times and this situation has not been remedied.  
I want a full refund from this company!  They are very corrupt and are taking advantage of people!  Do not ever call them for help!!!!  Incompetent, expensive and doing business in an illegal way.
pest control.As a side note, my cat has been catching mice here after paying Expert Pest Management $481.50 for

unknown

We called Expert Pest Management and an apt was scheduled within a few days. The service man came out, was professionally dressed and, put on protective booties. He searched all over the house and basements for possible entries the ants might be coming through. He then applied a pet safe spray on all baseboards and put bait on the window sills in the kitchen on the first floor and around the upper perimeter of the basement. He then sprayed all around the outside of the house, Eric was very nice and personable and explained everything. He said that the spray would bring the ants out but not to kill them so they would take the bait back to the nest. Well, right away those pesky things started coming out and staggering around, we left them go and then when they were dead swept them up. This is the third day and we are starting to see a lesser amount of the ants. I am so relieved that I don't have to worry about these pests on my counters, floor or wherever. I would definitely use them again.

Dorothy Bonaquist

They are great, just great. The price works for me. I would give them all A's. I always use them; I'll die if I don't.

I have used them for ten years.