Get matched with top countertop and backsplash pros in Villanova, PA

"Because of my current dicey health condition, I was fvorced to casncel this project. Will be in touch to re-schedule when my situation clears up."

"I will start by saying that every single person who worked on our bathroom, from the team that did the demo to the people who did finishing touches, was so nice and kept everything as clean as they possibly could. You hear horror stories about renovations and this is definitely not that but I will say I do not believe I got what I paid well above average for - less stress and more attention to detail. I thought having a designer and a project manager would make the whole process less stressful. Even with the significant sum I paid for the designer, things were overlooked and decisions ended up being made on the fly, without consulting me. The big ones were 1) installing a custom shelf that was significantly too small for the space and filling the large gap with caulk instead of just admitting the measurements were off and they needed to order a new shelf. They did ultimately replace and reinstall the shelf at my request. After months of waiting for the new shelf to be installed, there is still a big gap but it’s in the back and I just want to this to be over so I’m not asking for it to be fixed. 2) The spacing of the tiles in one area of the bathroom required some problem solving because they didn’t fit evenly along the wall. The way it was done initially looked sloppy. They were willing to redo it but this required me to purchase more materials. I wish I had been consulted before they were installed. Within 2 months of installation, the grout in our shower cracked. When they came to replace the shelf that they installed even though it was too small, they agreed to fix the grout in the shower. When we got home, we realized the spots where the grout was touched up were done with a totally different grout - one that is not seen anywhere else in our bathroom. This was definitely an odd choice/oversight but mistakes happen… but then when we told the project manager this happened and it needed to be fixed, he told us that the guy just used the grout we gave him! First of all, we did not give this man any grout. Second of all, we are not the professionals here so if this man saw that the grout he thought he was supposed to be using was a completely different color (definitely not mistakable for the grout in our shower) why would he, a professional, not come to us and ask us to confirm that we actually wanted him to use that grout? While the lack of attention to detail and the poor planning bothered me throughout the process, this refusal to take accountability and instinct to blame us for something that we should not and could not be responsible for is what pushed me to leave this review. Lastly, the grout on the walls is a different color than the floor but some of the wall grout color got on the floor in the areas where the floor and wall meet. I thought this would be resolved by the cleaners if they scrubbed it hard enough but they just left and it’s still there. The cleaners also only cleaned the bathroom, not the two connecting bedrooms that were also coated in dust throughout this process like I would have expected."

"Bad Experience. Bait and Switched us. Told us the no more than cost of our removal verbally and then said he needed $4k to do the design with us and get final firm contract after that. I told him I was skeptical giving him $4k and then have him come back with contract stating it would cost a big percent more. He assured me “he is not that kind of guy”. Then after the design and a smaller scope he wanted to charge us 30% more. Took our money and we now have to start over with a new contractor."

"From start to finish this amazing team of skilled, professional and punctual guys were a dream. After dealing with a horrific contractor, Falco & Sons came to the rescue and not only fixed his mistakes but did the quality work we’d wanted for so long. Stunning job done by true professionals! Thank you Butch, Harry and Nick...There are no words to express our gratitude."

"We recently began planning to renovate our apartment and were searching for an architect who could provide a signed drawing to help us navigate the building permit process. During our search, we had a phone conversation with a project manager from a potential contracting company, and we were thoroughly impressed. He was incredibly patient in listening to the challenges we were facing with obtaining the permit. He took the time to explain each step in great detail, including some critical steps we had missed during our first attempt. His company also has a skilled architect who could handle the drawing process. What stood out the most was the project manager’s solid experience working with government staff for permit approval and his ability to oversee the entire renovation project. This made him a very strong candidate to help us address our permit issues. We deeply appreciate the time he dedicated to our project and his invaluable knowledge and patience during our phone call. His professionalism and expertise left a lasting impression, and we would highly recommend him to anyone in need of assistance with a renovation project."

"I used this company in March 2020 for a remodel project for my Kitchen, powder room and laundry room. I had a lot of issues with the overall way that the project was managed and the poor quality of work that was done. I am now dealing with a microwave vent that leaks during heavy rains because it was not installed or sealed correctly. Because of this one of the cabinets is being damaged by water. Buyers beware of the this company."

"I highly recommend Triple R Renovations. They worked on a repairs following a sewage back-up at my aunt’s home. The team was very responsive and had a great attention to small details on the repair work. The work makes it look like the prior damage never happened. The really went the extra mile for my aunt. Finally, they were very reasonable with pricing and understanding of my aunt’s situation."

"JMD was professional, prompt, and did great for a very reasonable price. Highly recommend!"

"The work was very good. They did it the time they are supposed to. It was great and they are very hard workers. They fixed our bathroom, painted our house and it came out better than we expected."