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"We contracted Jake & Jim's to handle a water heater replacement on a property we are not local to. They replaced an 80-gallon water heater with a 50-gallon tank. The water heater then leaked two different times. When I asked Jake why this might be happening, he said the water heater may be too small. At first, he said they replaced it with the same size tank, but then when he realized they didn't, he said I told him to install a smaller one! Rather than owning up to their mistake, he LIED. Something that a reputable company would have apologized for and corrected, he chose to lie. Now, our company is hiring another plumber to replace the incorrect-sized water heater Jake & Jim installed, AND paying for it as well. I would never use this company again. Trust the negative reviews."

"These people did some work on a sewage pipe in our driveway on the home right before we bought it. A part of our driveway started to crumble and we contacted them. On multiple occasions, who I believe is the owner and the woman who works in the front office, claimed they would put us on the schedule to have the work repaired and yet months and months go by and they never put us on the schedule. All they had to do was say "we are not coming to fix your driveway." Instead, they continued to play games and act as if they were. We even gave them another job at our house while we were waiting and they were happy to accept that money. Never again. My suggestion is to not use this company."

"He did several jobs for us. Some went fine, but others he never finished. He even charged us for some work that he never completed and one of the rentals. He was supposed to have to taken care of several jobs several months ago (1 nearly a year ago), but we are finding out he never did them. In addition, he kept some of our materials (door lock adjustment tool as well as some door locksets) and refuses to respond to calls or texts to complete what he was asked to do, return our materials or simply let us know what happened. He MAY come out and do a job for you and MAY do it OK or he may just ignore you. I should have known when we first started hiring him for jobs and he told me that he was ignoring another woman who was asking him to fix something and he didn't want to do it so he just ignored her. Guess that was a sign that I didn't heed unfortunately. Hopefully he doesn't do a job for you, do it wrong and then you continually try to call or text him to come fix it he will likely do what he did to us and the other lady and just ignore you rather than be a professional and respond appropriately."