Bauer-Kiger Plumbing

I have used Bauer Plumbing many times in the 10 years since I've lived here starting back in 2014 when I had one of my copper pipes spring a leak, since then I've had them replace a 15 year old water heater, install a pressure reducing valve, and help replace the flush mechanism on an old toilet that I couldn't seem to fix on my own. I usually get a prompt return call from George and most times have someone come out the same day or next day. They are usually quick and I would say reasonably priced

Awful! Guys came out worked and said line was clear. We paid them $620.00 in cash. Several days later line backed up again. We called And called. No one responded for 5 days. In the meantime we had to get someone else in to fix the problem. I wrote the company a letter. No one responded. I called and George did call me back. I told him we were dissatisfied and wanted our money back. He said no way! The discussion continued and I said they did not respond in a timely manner and therefore we had to hire someone else. He was angry and said "I have to think on this" hung up on me, and has not gotten back to me. Approximately two weeks ago we had this conversation. I will never work with this company again nor would I recommend them to anyone.

Although, in the beginning, they were responsive for questions/planning, the workers left tub hot & cold connection switched (right knob has hot water), and we were told that the gas line (lever connection) should have been capped off for safety during the range connection. All calls to remedy these conditions were then ignored -unbelievable.

I like them, I'd give them an "A". Well they aren't the cheapest certainly, but an "A". You can give them all "A's".

Went perfectly. Price was fair, George and his crew did the work carefully and neatly, finished exactly when they said. Cleaned up the yard and left the site looking great. Even did a few small things without charge. Can't say enough good things.

Mr.Bauer returned my call and gave me a estimate on the same day which was Friday March 24 The estimate was not as expensive as I thought it would be. They came to repair the line on Monday March 27th. The whole crew were very professional and prompt. They provided me with temporary heat until the gas line was repaired and checked on me several times throughout the day. I highly recommend Bauer Plumbing!

very well. better than I expected

Noticed I had no hot water.  Called Bauer and they were out in a few days.  Did a great job and left the place cleaner than before they came.  I haven't had any problems with the water heater since.

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I had a clog at an occupied rental property. The plumber snaked the drain for 3 hours without fixing the problem or notifying me to warn me about cost. His first call to me was to tell me that he tried to clear the drain but I still had break in the line that would have to be repaired, and the cost for his failed attempt was $520. He wanted me to arrange to meet with the owner (George) to discuss options.
I called to try to speak with George the next morning (Thursday). I left a message with the person that answered. I never heard back from George, so I called again late afternoon. He finally called me back after 6:00pm. I told him that i thought $520 was excessive given the fact that he didn't solve the problem. He said that it was 3 hours of labor at time and a half (which I was not told up front). He said he would cut me a break if I contracted him for the additional work. He said he would call me Saturday morning to arrange to meet me at the property. I never got a call. I called him two more times on Saturday and never got a call back from George. 
As of Monday morning I still had not heard back from George, so I called a different plumber to do the work. I finally got a voicemail from George later that week after the work was done. I did not call him back.

They have given excellent service.

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This was a routine repair.  It was done correctly, and even though it involved an extra half hour of labor due to the sloppy initial installation of pipe leading to the faucet, the price was reasonable.  Bauer is my first choice for plumbing work, as my experiences with them, along with those of my family before me, have been very positive. 

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This is a house that I have tenants living in, so he had to schedule with them.  Which proved to be hard.  The tenants cancelled on him several times and he still showed up when the tenants finally did.  He was very patient and did a great job!!! He was great at getting in touch with me and keeping me up to date as to what was going on.

Mr Bauer and his staff were prompt and very helpful in diagnosing and repairing the leak.  They were careful about how they accessed the problem, and cleaned up after themselves nicely.  He also clearly explained what the problem was. The replacement materials are of top quality.

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Pat and Felipe showed up after calling in the morning to confirm that I would be home.  Pat is very professional and knows what he is doing it as he has been doing it for over 30 years.  He and Felipe were both very professional and did a great job.  The disconnected the old tank, replaced the shutoff valves, installed the new tank and left my basement cleaner than what it was when they first got here.  I am very happy with the work that they did.  Forty-five minutes after they left, I have piping hot water!

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Things went great.  Very nice on the phone.   I had to work and my son was home.  The process was explained to both my son and my self every step of the way.  They had to do a lot to get the drained cleaned out I am a new owner and the former residents dropped anything down the toilet.    After a couple hours the drain was working great.  They cleaned up the area they including sweeping and mopping and making sure all trash was gone.
They were great would call them first next time I have issues,

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The team did the job quickly and neatly.  It was an emergency call, and they responded within two hours.  Very happy with the result.