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  • Average homeowner rating star icon4.5
    Average homeowner rating
  • Verified reviews icon18
    Verified backsplash installation services reviews

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Avatar for Keystone Remodeling & Restoration
Keystone Remodeling & Restoration
4.1(
13
)
Tile: Ceramic and Porcelain - Install - For Business

Serving Sligo, PA and surrounding areas

Approved

In business since 2018

Free estimates

Small jobs welcome

"Contract Agreement Date: June 20, 2025 Parties: Keystone Remodeling and Restoration Services, DuBois, PA (Phone: 814-849-8490) and William & Shawn Johnston Scope of Work: Keystone Remodeling and Restoration Services (“Contractor”) agrees to: 1. Remove existing carpeting and install new flooring in approximately 1,700 sq. ft. of space. o Customer will supply the flooring materials. o Determination of whether transitions are needed will be made after floor removal. 2. Repair kitchen lighting at a cost of $50.00 per man needed. 3. Install a customer-purchased shower at no additional labor cost. Labor & Materials: • Labor will be billed at $75.00 per man-hour. • If Contractor supplies any materials, a 15% markup will be applied to the cost of those materials. • Drive time is charged one way starting at 8:00 AM daily. Estimated Duration: • Flooring installation is estimated to take approximately one week. Start Date: • Work is scheduled to begin July 21, 2025. Payment: • On June 20, 2025, William & Shawn Johnston paid Keystone Remodeling and Restoration Services a $1,500 down payment toward the project. • Project Update – July 7, 2025 • On July 7, 2025, Keystone Remodeling and Restoration Services traveled to Lowe’s to pick up the flooring materials for the project. Due to the flooring not fitting on the Contractor’s small trailer, William & Shawn Johnston arranged for a U-Haul truck to transport the materials to the residence. • Upon delivery, the crew from Keystone Remodeling and Restoration unloaded the flooring and placed it in the living room. Additionally, the Contractor assisted in removing items from the home and loading them into the U-Haul for the Customer. Project Update – July 21, 2025 On July 21, 2025, at 8:00 AM, Keystone Remodeling and Restoration Services entered the home of William & Shawn Johnston to begin scheduled work. The crew removed carpeting throughout the home, completed all flooring installation, removed the old bathtub, and installed a new shower surround. On July 25, 2025, Keystone Remodeling and Restoration Services returned to the home of William & Shawn Johnston to complete the remaining scope of work • Remaining Balance Due: $1,542.82 • Payment made via Check #640: $1,542.82 Final Statement: William & Shawn Johnston were informed by Keystone Remodeling and Restoration Services that this payment represents the balance due for all work completed as of July 25, 2025. Project Update – July 28, 2025 On July 28, 2025, Shawn Johnston received a phone call from Keystone Remodeling and Restoration Services. The Contractor stated that they had miscalculated the final total for the project and claimed a remaining balance due of $800.00. Payment was declined to make any further payment, stating that any miscalculation was the Contractor’s responsibility. It was also noted that the shower was not functional, as the material placed on the pipes had solidified, preventing proper use. Project Update – August 4–12, 2025 • 08/04/2025 – After using the shower, a leak was discovered. Shawn Johnston contacted Keystone Remodeling and Restoration Services to report the issue. • 08/05/2025 – Keystone Remodeling and Restoration visited the property to repair the leak. The crew instructed that the shower not be used for 36 hours. • 08/09/2025 – Upon resuming use of the shower, the leak reoccurred. • 08/11/2025 – Shawn Johnston called Keystone Remodeling and Restoration to report the leak. The call was not returned; however, a voicemail message was left. • 08/12/2025 – Shawn Johnston again called Keystone Remodeling and Restoration to report the continued leak. No response was received. Following the lack of response, Shawn contacted Angi List to report the problem and was informed of the process for filing a formal complaint against the Contractor. Complaint Summary: • Keystone Remodeling and Restoration was paid for work that included installation of a fully functional shower. • The shower continues to leak and is not functional. • The Contractor has allegedly refused to complete necessary repairs unless an additional $800.00—an amount disputed by the Customer—is paid. • The Customer believes this constitutes an attempt to collect funds not owed and is effectively being “held hostage” for payment. • The Contractor has not provided requested billing documentation from Lowe’s for materials purchased. Despite being paid a total of $11,262.82—well above the initially discussed project cost of approximately $8,000—the Contractor has: 1. Failed to deliver a fully functional shower, which continues to leak despite multiple repair attempts. 2. Refused to address the ongoing leak unless an additional, disputed $800.00 is paid. 3. Not provided requested receipts or proof of material purchases from Lowe’s. 4. Confirmed on July 25, 2025, that the account was paid in full, then later attempted to alter the final balance. ________________________________________"
Bathroom Remodel
Bathroom Remodel
Bathroom Remodel
Bathroom Remodel
Kitchen Remodel

+10

Response time2 days
Response rate94%
7 neighbors recently requested a quote
Avatar for Empire Today - Pittsburgh
Empire Today - Pittsburgh
3.1(
114
)
Tile: Ceramic and Porcelain - Install

Serving Sligo, PA and surrounding areas

Approved (Corporate)

In business since 1959

Free estimates

Warranties offered

"Have used them several times for carpet installation and tile flooring. Always a good experience. Great products and looks great. Very professional sales people and installers who are quite efficient."
Carpet
Engineered Hardwood
Laminate
Luxury Vinyl
Solid Hardwood

+6

200 neighbors recently requested a quote
Recommended by63%of homeowners
Avatar for Rock-A-Fellas Co Inc
Rock-A-Fellas Co Inc
4.5(
23
)
Tile: Ceramic and Porcelain - InstallTile: Ceramic and Porcelain - Install - For Business

Serving Sligo, PA and surrounding areas

In business since 2003

Credit card accepted

"The job went very well and we love how are bathroom has been transformed. Bob made multiple visits to consult on the tile choices and ensure they were prepared for the project. Phil (tile guy) was a true craftsman and took his time to ensure the work was perfect. We wish the same care was taken by all contractors.
"
Additional Photos
Additional Photos
Additional Photos
Additional Photos
Additional Photos

+14

Recommended by100%of homeowners
West Fulton Contracting LLC
5.0(
5
)
Tile: Ceramic and Porcelain - Install - For BusinessTile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install - For Business

Serving Sligo, PA and surrounding areas

In business since 2024

Free estimates

Offers commercial services

"We wanted to update our bathroom so we had a new double bowl vanity replace our old single bowl one. The existing one and the wall and the flooring needed repaired to fit the new one with new backsplash and baseboard as well. It was done seamlessly and efficiently. We would not hesitate to use West Fulton Contacting for any work that would need to be done in our home. Nick was very kind, respectful and paid attention to detail. Rick and Linda V."
Recommended by75%of homeowners
Daryls Home improvement
5.0(
2
)
Tile: Ceramic and Porcelain - InstallTile: Ceramic and Porcelain - Install - For Business

Serving Sligo, PA and surrounding areas

In business since 1990

Free estimates

Emergency services offered

"They took the roof off the existing garage, set down new floor, built outside walls, strengthened garage to hold addition, shingled roof and sided. They installed new windows and as per our agreement, we are finishing the inside work. The work is top class and his workers were professional and worked from early until late each day. Very happy with work. Would highly recommend this builder. He took care of the plans and the building permit."
Recommended by100%of homeowners
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Backsplash Installation questions, answered by experts

The lifespan of tile flooring can vary significantly based on the material and maintenance. Generally, tile flooring can last anywhere from 10 to 30 years, but high-quality, well-maintained ceramic tile can last 75 to 100 years. To achieve a longer lifespan, you should clean the tiles and grout regularly, reseal the grout annually, keep the floor dry, and avoid placing extremely heavy items on it to prevent cracking. Choosing a high-quality tile (Grade 1) will also contribute to its longevity.

Glass tile can cost as much as or more than other durable tile types. When choosing the right tile for you, knowing the advantages and disadvantages of each can help you make an informed decision. The pros and cons of glass tile include:

Pros

  • Light-reflecting to add brightness

  • Waterproof and mold-resistant

  • Made from recyclable materials 

Cons

  • High cost compared to similar and more durable materials

  • Usually requires professional installation

  • More easily scratched compared to materials like ceramic and porcelain

Grout lines should typically be between 1/8 to 3/16 inch thick. This ensures enough room for the grout to dry properly and makes them wide enough to look clean and professional. If grout lines are too small, it can be easier to see imperfections in the spacing. 

You cannot tile directly over hot mop waterproofing because tile requires a smooth, solid surface to adhere properly. Additionally, the shower bed pan needs to be raised and sloped toward the drain to prevent water from pooling. However, you can hot mop and apply a sloped mortar bed over the top (to which the tile can then be adhered). 

Installing kitchen countertop tiles on a mold and moisture-resistant cement backer board is one of the best options. When fitted correctly on top of a plywood base, it’s stable and long-lasting. Old-fashioned cement board is economical, cuts neatly and easily with a circular or jigsaw, and screws into plywood without any difficulty.

The Sligo, PA homeowners’ guide to backsplash installation services

From average costs to expert advice, get all the answers you need to get your job done.