Get matched with top chimney repair specialists in Rutledge, PA

"Very well very knowledgeable"

"Great job by Igor a professional. Thank you igor"

"Perfect job."

"Alliance Chimney came and replaced my chimney liner this week, and I had a great experience with them. They offered me a reasonable quote, and when the job became more difficult than they expected, they didn't charge me anything additional, and they handled the job incredibly professionally. I'm very satisfied with the work they did."

"Excellent. Great service. Thanks!"

"I signed a contract with North American Chimney on February 1st. I was provided an estimate on the spot and was happy to get a project started. The first appointment was canceled due to a blizzard. On the rescheduled date, I notified the receptionist there was snow and ice on the roof, and was told, “we work in these conditions all the time”. The installer arrived, and said it was too icy. I was fine, and rescheduled. On the third attempt, I again called and said, it seemed “icy to me”. The receptionist said they would make the decision when they arrived. Upon arrival, the installer said it was dangerous and he would prefer to reschedule. I agreed. He called the owner in front of me, and said, “the owner does not want us on the roof”. This was an outright lie. It was the installer’s decision. When he hung up the phone, I inquired why he did that. “It’s just easier that way to say it was you”. On the fourth attempt, the chase cover, and two caps were installed. The roof was clear, but it was bitterly cold. I asked if that would prevent any caulk from curing; “we work in all type of weather”. I thought it was finally done. Two days later, the garage was flooded with a white, milky water. I collected nearly four gallons of water in buckets. When I called, I was told the installer said I had another issue on the roof and that was the problem. I said, it is definitely your issue. After some back and forth, I was able to get an appointment. When the installer arrived, he was rude and accusatory. That was, until he saw the collection of white water, and when I pointed to the two flues in the garage, and sunlight was visibly shining in. The appointment was clearly tense, and I was glad when they were done. Following the replacement of the roof, there was a downpour with wind, and leak appeared on the ceiling upstairs. At first, the obvious culprit was the roofer. That was, until I got up and inspected the quality of the chase cover/cap installation. (see attached pictures). After several hours, we proved the roof was not the issue, and I called North American Chimney. The receptionist said she would pull the paperwork and get back to me. I told her, the original installer made me uncomfortable and I wanted someone else from the company to correct the problem. She agreed. The next day, I was told by receptionist, the owner said the original installer would have to repair the situation. As was communicated to me “I had no alternative then to give him the option to fix it”. Two days, later, with no further communication, not even to schedule the original installer, I called and indicated I would take care of this myself. It is very unfortunate that with this company, the word of the customer has no value. I’ve had to defend myself that issues the installer left truly existed, and also, I’m told that I have no alternative but to have an installer come to my house and generate a tense situation. At no time did the owner reach out and try to resolve the situation. See the pictures. This is what $3000 of materials and installation looks like, and now I’m left to deal with it. And by the way, the website’s primary screen says, “Honesty, integrity, and Reliable Service with a 100% Money Back Guarantee”. I wonder if that will happen."

"We’re enjoying the heat and beauty of our new fireplace as I write this! Chimney Cricket supported us through a tough series of errors caused by manufacturer’s lack of support. Finally they were able to locate the errors and get our beautiful new fireplace up and running. My only word of warning to folks considering installation of a new fireplace: make sure the model you select has a track record of easy installation and servicing, and that the manufacturer is known for standing behind their products."

"Called Joe and he came the same day for an estimate on a liner and cleaning. Gave him the ok and he got started that night, in doing so found the blockage was because the chimney had completely collapsed. Him and his crew came back the next day and unclogged and resealed the chimney. Everything was done very timely and professional"

"I would strongly advise against using this company. My experience has been nothing but frustration and disappointment. First, when I got the estimate for a wood stove insert, I specifically told the salesperson that I wanted a large window to enjoy the fire and a unit that would effectively heat my home. He assured me I would get both. I paid a $4,000 deposit, trusting their word. When they called to schedule the install, I was shocked to learn they only install on weekday mornings—something that should have been disclosed before I paid. As a teacher and single mom, that was impossible for me, and I had to make last-minute arrangements for my brother to be there. On top of that, they showed up two hours late, almost making my brother miss an important appointment. Then comes the actual product—the window is much smaller than what I was promised, which was disappointing but not a dealbreaker. What was a dealbreaker? The blower didn’t work. They didn’t even leave the full manual, and after tracking it down online, we confirmed we were using it correctly. I reached out to the salesperson (who always communicated via text), and he ignored me for two days before telling me to "try a bigger fire." After spending over $20 on wood, I finally got the blower to turn on… for 30 seconds before shutting off again. That is not a functional heating system. I contacted them again and was suddenly told they were "reminding" me that they’d be coming by the next morning to check it—except no one had booked that with me. Again, I reminded them that I work during the day and need an appointment after 4 PM or on a weekend. He said he’d get back to me, and since then, I’ve sent multiple texts with zero response. At this point, I want my money back and for them to take this useless stove out of my house. Do not use this company. They mislead customers, have poor communication, and clearly don’t stand behind their products or service."