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"These guys are complete rip-offs!!! I got two other estimates for the replacement of a service cable. They were $500.00 and $700.00. Gen3's price... $4100.00 It took an inordinate amount of phone calls, texts, and emails to get an appointment for an estimate. Then they did not bother to send it to me. I had to call back for the estimate. These guys are the worst, most dishonest operators I have ever seen. They are 8 times more expensive than every one else. THINK ABOUT IT..... 800% more than the competition. Do not call these guys. OBVIOUSLY A DUMB GUY that thinks the public is STUPID. Don't trust them!!!!!! CROOKS"

"They were great and easy to deal with. "

"Ben, the owner, came to our home for a total evaluation of how we might improve comfort and save energy. The focus and area of most concern was the basement, where air leakage was causing some first-floor rooms to feel colder than others. Kyle and John spent roughly seven hours using spray foam at accessible rim joists, lining the walls of the crawl space, and adding insulation to two exterior doors. Since it has been only a week, we don't know if we will see monetary saving, but we are pleased that our first level floors no longer have the cold spots. The guys were pleasant, kept us informed throughout the day, and showed us what had been done before they left. Thank you Home Energy & Comfort!"

"Less than 5 years ago, I spent in excess of $10,000 to have a new unit installed with a 10 year warranty. I should have seen the red flags from the very beginning. The sales representative told us additional vents would be installed and when the installation crew showed up, that did not happen. Fast forward to the present and I am now on my 4th phone call for an appointment this season, 3 days so far of not being able to work as I waited for a technician to come diagnose the problem. The 3rd. tech came last night and indicated that the work the other tech did was not for the root of the problem. (I was told in front of witnesses that the work needed to be done, was not covered under warranty, would cost me $367 and would fix my issues)In fact, the 3rd tech only made the issue worse by leaving our attic return unscrewed and overfilling our unit with Freon that the 4th tech had to remove from our system. Upon leaving last night I was told that everything was corrected. Today - my home is slowly creeping up in temperature (presently 80 degrees inside, while set to 72). The company keeps trying to sell me a "maintenance plan" and I keep reiterating to EVERY one who pushes it that we have been getting tune ups/cleanings elsewhere and will only use them for warranty issues since we have had NOTHING but problems with them."

"They were professional, and they did a very well job."

"Eric was quick to respond and to plan. He was friendly and easy to approach, fielded all of my questions during the assessment, and responded with the formal document in a timely fashion. He provided me with invaluable insight regarding the condition of my home's energy efficiency, was straightforward regarding what issues would provide the greatest return on investment, and immensely eased the triage of the many energy issues an old home has. I would absolutely recommend him to any homeowner."

"ECI Comfort replaced our heat pump, which included the outside unit, inside air handler, and thermostat/control, in April of 2020. We paid competitive pricing. Our Trane system is still working like new! During our first regular servicing of the unit, the technician, Selinda Killing, found our Air Scrubber (a device to clean the air as it passes through the Air Handler) not working. That item was added to the Air Handler, free of charge, during installation. Today, the Ultra-Violet Bulb, which is the piece that does the actual cleaning in that Air Scrubber, was replaced by technician Mike Slawecki. That is working well, again! Ms Killing, Mr Slawecki, as well as the entire installation crew, in 2020, were totally professional and polite. Our Air Handler is in our attic, with not-easy-access in the master bedroom walk-in closet. The entry to the attic is 18" X 48", and everyone has handled that very small area without issue. Removing the replaced components, as well as, bringing in the new components, through that opening, was not easy. My wife and I have been quite pleased with all ECI has done for us. ECI Comfort is a first-class operation, and we would recommend them for all of your HVAC needs!"

"Couldn't have gone smoother. Workers had attic entrance contained and sealed off, wore their masks entire time, put down drop cloth to enter the home and cleaned up once completed. We were provided images of the attic completely cleaned and sanitized, and then images of new insulation added."

"So far, the system has been working really well. Everyone involved in my project was professional and personable. We had a little tweaking to do on the finish work, but all of my issues were fixed promptly. I would recommend Sila."

"They are very efficient, courteous and they did a good job."