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"They were great and easy to deal with. "

"Less than 5 years ago, I spent in excess of $10,000 to have a new unit installed with a 10 year warranty. I should have seen the red flags from the very beginning. The sales representative told us additional vents would be installed and when the installation crew showed up, that did not happen. Fast forward to the present and I am now on my 4th phone call for an appointment this season, 3 days so far of not being able to work as I waited for a technician to come diagnose the problem. The 3rd. tech came last night and indicated that the work the other tech did was not for the root of the problem. (I was told in front of witnesses that the work needed to be done, was not covered under warranty, would cost me $367 and would fix my issues)In fact, the 3rd tech only made the issue worse by leaving our attic return unscrewed and overfilling our unit with Freon that the 4th tech had to remove from our system. Upon leaving last night I was told that everything was corrected. Today - my home is slowly creeping up in temperature (presently 80 degrees inside, while set to 72). The company keeps trying to sell me a "maintenance plan" and I keep reiterating to EVERY one who pushes it that we have been getting tune ups/cleanings elsewhere and will only use them for warranty issues since we have had NOTHING but problems with them."

"They were professional, and they did a very well job."

"Eric was quick to respond and to plan. He was friendly and easy to approach, fielded all of my questions during the assessment, and responded with the formal document in a timely fashion. He provided me with invaluable insight regarding the condition of my home's energy efficiency, was straightforward regarding what issues would provide the greatest return on investment, and immensely eased the triage of the many energy issues an old home has. I would absolutely recommend him to any homeowner."

"ECI Comfort replaced our heat pump, which included the outside unit, inside air handler, and thermostat/control, in April of 2020. We paid competitive pricing. Our Trane system is still working like new! During our first regular servicing of the unit, the technician, Selinda Killing, found our Air Scrubber (a device to clean the air as it passes through the Air Handler) not working. That item was added to the Air Handler, free of charge, during installation. Today, the Ultra-Violet Bulb, which is the piece that does the actual cleaning in that Air Scrubber, was replaced by technician Mike Slawecki. That is working well, again! Ms Killing, Mr Slawecki, as well as the entire installation crew, in 2020, were totally professional and polite. Our Air Handler is in our attic, with not-easy-access in the master bedroom walk-in closet. The entry to the attic is 18" X 48", and everyone has handled that very small area without issue. Removing the replaced components, as well as, bringing in the new components, through that opening, was not easy. My wife and I have been quite pleased with all ECI has done for us. ECI Comfort is a first-class operation, and we would recommend them for all of your HVAC needs!"

"Couldn't have gone smoother. Workers had attic entrance contained and sealed off, wore their masks entire time, put down drop cloth to enter the home and cleaned up once completed. We were provided images of the attic completely cleaned and sanitized, and then images of new insulation added."

"So far, the system has been working really well. Everyone involved in my project was professional and personable. We had a little tweaking to do on the finish work, but all of my issues were fixed promptly. I would recommend Sila."

"DO NOT PURCHASE ANYTHING FROM ADAM MECHANICAL/SILA. I recently purchased a $22,000 HVAC unit that did not work from day one. They came out to find that the brand new system had a leak which took two full days to repair. Afterwards, I repeatedly asked Alex to show us how the system worked. That never happened. However, Alex called and texted repeatedly to get me to sign the paperwork so they could get paid. After he personally guaranteed me that if I had any problems he would return, I signed the paperwork. Now that the temperature has dropped, I tried turning on the heat and it doesn't work. They are telling me that it is debris in the system and want me to pay $1200 for a cleaning of a system that is only a couple of months old. The icing on the cake is that Alex will not return any of my calls or text. DO NOT NOT NOT USE THIS COMPANY FOR ANY REASON. YOU WILL REGRET IT!"

"They did everything I wanted perfectly. All employees are experts and are very professional. Christian worked hard to give me the most beautiful deck possible at an affordable price. Justin has the best design skills I've known. They were mindful of the water source knob even thought I didn't ask them, and I am very grateful for it. I wholeheartedly recommend this company."

"Facts: contacted company to schedule service. Two weeks before electrician would arrive. Electricians arrived on time. Review electrical problems with technicians (two showed up). Left electricians to survey the home's electrical system. Met with electricians about current immediate problem. Agreed that the state of the system required someone specializing in old homes with legacy electrical wiring. Technicians informed me they had someone on staff who could survey the home and provide solutions to remedy the existing problem and possible overhaul of the system. They said they would escalate the problem to the appropriate person. I asked when is a reasonable time to wait before hearing back from the company. They said by the end of the week. I asked again how long to hear back - thinking that the end of the week was optimistic since it took them two weeks to get to the house. They said again by the end of the week. I waited until the following Wednesday and after not hearing anything from them left a review on the company website. Later that day a manager contacted me to discuss my review. NOT to discuss the possibility of getting someone out to the house but specifically the review. He stated a technician called me the day after the technicians were at the house. I have a smartphone they record ALL incoming and outgoing phone numbers. NO number from anyone I didn't know showed up in the phone log. NONE. And if he had called and received no answer NO one from the office bothered to follow up either by phone or by email or by text message. To the people at Oliver, welcome to the 21-century. How about using some the technology available to you for something besides swiping my credit card for the "arrival fee". DO NOT HIRE this company for ANYTHING! And BTW, another company I contacted for the same issue has sent me three text messages to follow up on the appointment that hasn't even happened yet. And I didn't have to wait two weeks to get on the schedule. Oliver, take a hint!"