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"Did a good job"

"Wonderfully done work from very stand up guys. The crew is personable and works quickly. Everything that was needed was done and comes at a good cost. We are very happy with the results and would recommend anyone needing any excavation work to go with Brian. All piping looks great, and they did a lot of work in the time that they were here."

"Both gentlemen showed on time. They were professional and courteous. Diagnosed the problem and fixed perfectly."

"It took the plumber 25 minutes to tap into existing line and attach connector water line to refrigerator. He charged me $250.00."

"Joseph Bardi is very rude, speaks over you, receptionist Michelle also spoke over me, they placed me on speaker violating my privacy without proper consent. Joseph Bardi spoke over me countless times and raise his voice at me. They no call no show on first scheduled appt. claimed to have partial phone number but never called PA American water to get the proper info. Cody tech came out 5 minutes says we only cover blockages. And took my $50 copay. Did nothing. I cut pipe open and there was a rock constricting 3/4 of the drain hole. After Joe hung up on my when I expressed his poor customer service and attitude, they neglected to answer next call. Kate was also rude over speaking me cutting me off a speed talking while trying to document notes. I do not recommend this company. I fear they treat people poorly and take advantage of the average home owner. I have been doing customer service for 21 years I never experience this kind of treatment or violation of privacy or disrespect. Nor would I service my clients this way. He also deleted his yelp after our call. I’m a 39 year old man single home owner no matter what the issue clients deserve respect. I wouldn’t trust this person in my home with the level of treatment they provided. When I expressed if they hung up on my again or continue to speak over me I would travel in person to speak professionally, they used the “harassment card” ."

"Couldn’t find my septic lid, claimed it was inaccessible. Charged $150 for trip fee alone, when they came out here AFTER we called AND emailed them to reschedule. They showed up anyway, woke me up and didn’t even do any work. My husbands mother died and he was at her funeral that day so it was just me and the workers. They showed up and were extremely rude and ignorant. They said we had to remove our deck stairs to get to the septic lid - and they left, claiming it was inaccessible. My husband comes home from his mom’s funeral and the septic lid is RIGHT NEXT TO THE STAIRS we “had to remove.” Do not trust these people! Picture of stairs we “needed” removed, and picture of septic lid TO THE RIGHT OF THE STAIRS. IT WAS ACCESSIBLE THE WHOLE TIME. No stair removal ever needed. The workers did not once lift lid or even notice it despite walking around the property. This company is a joke if I ever heard one. STAY AWAY FROM ADVANCED SEPTIC SERVICES"