Grottenthaler Sewing Machine Repair

Great! Was very happy with service

very well He was able to fine the parts for my very old sewing machine and repair it within a week. Excellent job.

He was easy to contact and promptly returned phone  calls.  His workshop is in his house so arranging times was convenient.  He is obviously very familiar with these machines and took the time to explain the problem.  When I picked it up, the machine had been carefully wrapped and he included the old gear with broken teeth along with a piece of fabric used for testing.
I was very pleased with the experience.  A new machine would have been more expensive and, according to a number of sewing machine reviews, much less durable and reliable.  I would definitely go to him again but he predicted that it should run well for another 20 years.

He is very good and his prices are great too. He works out of his house. I had called other places for a quote but his prices were very reasonable. He replaced a part which was very cheap. I was very pleased with his price. He explains and shows me what he is doing so I know I am not being ripped off.

Took my sewing machine to Joanne Fabrics. This gentleman is the sub contractor for them. He did the work on the sewing machine and corrected the problem but his professionalism left a lot to be desired. He was close to rude in the phone conversation we had regarding the straight stitch foot which was missing. He insisted it was in the box of attachments. I had the box of attachments in front of me. He insisted it was there though I told him it was not and he did not order the part as I requested.

A FEW YEARS AGO, I TOOK MY SEWING MACHINE TO A LOCAL FABRIC STORE. IT WAS A DIFFICULT PROCEDURE TO UNBOLT IT FORM THE CABINET AND I DID NOT GET TO TALK TO THE REPAIRMAN BECAUSE THE MACHINE WAS SHIPPED OUT AND RETURNED TO THE STORE. WHILE THE MACHINE WAS REPAIRED PROPERLY THIS WAS A MUCH BETTER EXPERIENCE WITH THE HOUSE CALL.