"Ryan was a pleasure to work with! Very timely, professional, courteous and most importantly, we are extremely pleased with our new floors!! He will definitely be on my list for future projects."

"I am a contractor and I am happy that I did not have to do this job, I was very happy with it. Shawn is clean and respectable plus he offered me a great deal on the project!"

"Contract Agreement Date: June 20, 2025 Parties: Keystone Remodeling and Restoration Services, DuBois, PA (Phone: 814-849-8490) and William & Shawn Johnston Scope of Work: Keystone Remodeling and Restoration Services (“Contractor”) agrees to: 1. Remove existing carpeting and install new flooring in approximately 1,700 sq. ft. of space. o Customer will supply the flooring materials. o Determination of whether transitions are needed will be made after floor removal. 2. Repair kitchen lighting at a cost of $50.00 per man needed. 3. Install a customer-purchased shower at no additional labor cost. Labor & Materials: • Labor will be billed at $75.00 per man-hour. • If Contractor supplies any materials, a 15% markup will be applied to the cost of those materials. • Drive time is charged one way starting at 8:00 AM daily. Estimated Duration: • Flooring installation is estimated to take approximately one week. Start Date: • Work is scheduled to begin July 21, 2025. Payment: • On June 20, 2025, William & Shawn Johnston paid Keystone Remodeling and Restoration Services a $1,500 down payment toward the project. • Project Update – July 7, 2025 • On July 7, 2025, Keystone Remodeling and Restoration Services traveled to Lowe’s to pick up the flooring materials for the project. Due to the flooring not fitting on the Contractor’s small trailer, William & Shawn Johnston arranged for a U-Haul truck to transport the materials to the residence. • Upon delivery, the crew from Keystone Remodeling and Restoration unloaded the flooring and placed it in the living room. Additionally, the Contractor assisted in removing items from the home and loading them into the U-Haul for the Customer. Project Update – July 21, 2025 On July 21, 2025, at 8:00 AM, Keystone Remodeling and Restoration Services entered the home of William & Shawn Johnston to begin scheduled work. The crew removed carpeting throughout the home, completed all flooring installation, removed the old bathtub, and installed a new shower surround. On July 25, 2025, Keystone Remodeling and Restoration Services returned to the home of William & Shawn Johnston to complete the remaining scope of work • Remaining Balance Due: $1,542.82 • Payment made via Check #640: $1,542.82 Final Statement: William & Shawn Johnston were informed by Keystone Remodeling and Restoration Services that this payment represents the balance due for all work completed as of July 25, 2025. Project Update – July 28, 2025 On July 28, 2025, Shawn Johnston received a phone call from Keystone Remodeling and Restoration Services. The Contractor stated that they had miscalculated the final total for the project and claimed a remaining balance due of $800.00. Payment was declined to make any further payment, stating that any miscalculation was the Contractor’s responsibility. It was also noted that the shower was not functional, as the material placed on the pipes had solidified, preventing proper use. Project Update – August 4–12, 2025 • 08/04/2025 – After using the shower, a leak was discovered. Shawn Johnston contacted Keystone Remodeling and Restoration Services to report the issue. • 08/05/2025 – Keystone Remodeling and Restoration visited the property to repair the leak. The crew instructed that the shower not be used for 36 hours. • 08/09/2025 – Upon resuming use of the shower, the leak reoccurred. • 08/11/2025 – Shawn Johnston called Keystone Remodeling and Restoration to report the leak. The call was not returned; however, a voicemail message was left. • 08/12/2025 – Shawn Johnston again called Keystone Remodeling and Restoration to report the continued leak. No response was received. Following the lack of response, Shawn contacted Angi List to report the problem and was informed of the process for filing a formal complaint against the Contractor. Complaint Summary: • Keystone Remodeling and Restoration was paid for work that included installation of a fully functional shower. • The shower continues to leak and is not functional. • The Contractor has allegedly refused to complete necessary repairs unless an additional $800.00—an amount disputed by the Customer—is paid. • The Customer believes this constitutes an attempt to collect funds not owed and is effectively being “held hostage” for payment. • The Contractor has not provided requested billing documentation from Lowe’s for materials purchased. Despite being paid a total of $11,262.82—well above the initially discussed project cost of approximately $8,000—the Contractor has: 1. Failed to deliver a fully functional shower, which continues to leak despite multiple repair attempts. 2. Refused to address the ongoing leak unless an additional, disputed $800.00 is paid. 3. Not provided requested receipts or proof of material purchases from Lowe’s. 4. Confirmed on July 25, 2025, that the account was paid in full, then later attempted to alter the final balance. ________________________________________"

"I was very impressed with Sentri Homes - their customer service was excellent. They sent a subcontractor to install some vinyl laminate in my bathroom and he ended up getting glue all over the carpet in our bedroom. The sub ended up ghosting both me and Sentri, leaving me stuck with a ruined carpet. Sentri stuck with me for over a month to get the carpet replaced with the identical original and to get the vinyl job 100% completed. The carpet was a Home Depot exclusive and Sentri handled everything with them. I will be using Sentri for a much bigger renovation I have coming up soon, because I know that they will make sure everything gets done right no matter what problems come up. The vinyl looks great too."

We’re a family owned and operated company that values honesty and integrity, and stands behind our work. We offer over 40 years of industry experience. We specialize in Asphalt Shingle Roofing installation, replacement, and repairs. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We look forward to building long-term relationships with our clients and guarantee your satisfaction!

"The cleaning was not very thorough"

"We had a shed pad installed for our new shed. Bob really worked to make sure we understood the different types of pads we could get as well as the ground leveling process. He was the only contractor we talked to that put the pad in the ground (excavating some dirt) so that it didn't just sit on top. As an added bonus, he swiped away a patch of really thick ivy that we've been struggling with. When scheduling the pad, he did delay the installation due to weather issues, showing real concern that if we didn't delay at least a day, the installation would be less than the professional level he likes to leave with. I left for the morning to go to work and when I came home, the pad was ready for a shed.
Bob shows a concern for his homeowner's well being in all matters and is very knowledgable. I fully recomend him to anyone seeking a similar install, and will consider Rock-a-fella's when ever I have a gravelly/patio/deck need in the future.
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Like most other home services, you have what seems like an unlimited number of choices when choosing a professional for your hardwood project. Unfortunately, unless a reliable friend or family member is proficient in the trade, you often are left to your own devices to find a competent, trustworthy contractor. This is where Gilmore Floors comes in. We have been serving the Ohio and PA areas for over 11 years, specializing in flooring and shower surrounds.\nBecause we love ALL aspects of the flooring business, we can not only guarantee top quality work, but we will provide you with a contracting experience above and beyond what most people have come to expect. Call today for you estimate.

"Providers met with us first in our home to discuss our needs, share ideas about paint colors, explain estimate, and arrange a schedule.  They were very helpful in coordinating the colors we selected. They knew from past experience which colors were best and were open and honest about our choices. Without their help, we would have been less satisfied with the base color and trim we originally selected. Their experts' eye was invaluable! Their crew arrived promptly on the first day, and followed their predicted schedule throughout the project. There were frequent consultations as the job moved forward, and we were kept well informed about the progress. A careful examination of the house followed the completion of the painting, and it was very important to them that we were completely pleased with their work, which we were. Final touch-ups were made willingly and to our complete satisfaction.  A thorough clean-up of our property occurred at the end of each day's work and when the painting was finished. Ladders and other equipment and materials were stored safely overnight.  In addition to being very competent, the painters were polite, respectful of their surroundings, and willing to answer our questions and receive our comments. The finished product is magnificent, a genuine transformation that beautifies and complements the other homes in the neighborhood.  We believe that the professionalism we were shown is consistent with what they offer their other clients in this area, and we will definitely recommend them to friends and colleagues, and will call them again for future painting needs."

"From start to finish, SI Restoration was professional and timely. They were such a gem to work with during a very tough time. Our home suffered water damage from a water leak in the kitchen to the basement. The team sent to my home (same day) was courteous, knowledgeable, and set up the drying equipment. They explained the process to me and answered all of my questions. They came back every day to monitor the moisture levels and made adjustments as necessary. I would highly recommend this company."