Get matched with top sewer cleaners in Lansdowne, PA

"Less than 5 years ago, I spent in excess of $10,000 to have a new unit installed with a 10 year warranty. I should have seen the red flags from the very beginning. The sales representative told us additional vents would be installed and when the installation crew showed up, that did not happen. Fast forward to the present and I am now on my 4th phone call for an appointment this season, 3 days so far of not being able to work as I waited for a technician to come diagnose the problem. The 3rd. tech came last night and indicated that the work the other tech did was not for the root of the problem. (I was told in front of witnesses that the work needed to be done, was not covered under warranty, would cost me $367 and would fix my issues)In fact, the 3rd tech only made the issue worse by leaving our attic return unscrewed and overfilling our unit with Freon that the 4th tech had to remove from our system. Upon leaving last night I was told that everything was corrected. Today - my home is slowly creeping up in temperature (presently 80 degrees inside, while set to 72). The company keeps trying to sell me a "maintenance plan" and I keep reiterating to EVERY one who pushes it that we have been getting tune ups/cleanings elsewhere and will only use them for warranty issues since we have had NOTHING but problems with them."

"As I stated in my previous review, Wayne and his team worked tirelessly. It took several hours but Wayne finally cleared the clog in the pipe. Gave advice on how to keep the line clear. Will definitely call him again for plumbing needs."

"amazing IL putt 10 stars"

"Had a powder room installed in my basement. Guy did about 3 days later after calling me, no bs, fair price. Thats all I could ever ask for, will hire again."

"very well. They complied with the health protocols for Covid 19. They were very courteous. They came and did the job. They were very professional. They were timely and I'm quiet happy with the experience."

"The technician from Zoom arrived on time and did a fantastic job!"

"They truly live by the code of "you get what you paid for". The price was cheaper than expected (and they included a free estimate too). So ultimately, our slow bathtub drain was cleared. However, the technician had terrible housekeeping. After stripping the caulking around the overflow valve, they left the caulking pieces in the bathtub and told us to flush them down the drain (?!). They said the provided bio solution would clear the pieces just fine...but why do that when a trash can is less than a foot away?? Then, they did not offer to reseal the valve they just opened...just left a mess for us to pick up. As such, we will not be using them again next time...free estimate or not. If we wanted the bare minimum, we would have done it ourselves."

"Wow. Waterworks. Where to begin. My family and I moved here from Washington State in 2019. We have a 100 year old house, and right before COVID my sewer pipes had issues and there was raw sewage filling my basement. I called my home warranty, Cinch, and they attached me to Waterworks. Bobby came out, assessed the damage, and they got to work. Then the guy running the operation, Joe, came on the scene. My basement freezer was unplugged, ruining a few hundred bucks worth of meat. I went out one day, smiled, asked if I could get them anything–usually that means something to drink, water. Joe said “Yeah, how ‘bout some Hoagies?” I thought it was a joke, but he was dead serious. Now if I say no, I’m the jerk. So lunch cost me 200 bucks. The day they were digging the trench to replace the pipe it was pouring. But they dug it anyway, destroying my whole yard. Joe said, don’t worry, lay some sod down–it’ll be cheap. They gave me options for run off to go to the curb–the dollar signs were already out of control. I ask what’s the cheapest, and he tells me to run it out the side for it to just go down to the street. At this point, being new to all this, that sounded fine. It wasn’t–it flooded my neighbor’s driveway every day. I call, Joe tells me to just bypass it so water goes out with the sewage. What I didn’t know was that it was illegal. To top it all off, the cleanout was put, sticking up, in the middle of my dirt yard–not close to the house, where it should have gone. He said not to worry, they’d cut it back in the spring and I could put a pond over it or bushes or something. Then it came time to get Cinch to pay me three of the TEN THOUSAND it cost me for the job. I had to nag and nag and nag before he said he was on the phone with them for hours, but he had made sure to get me the best price. The check, he said, would come to him and I could come pick it up there, but he’d have to charge me for billable hours. I call Cinch, they said they cut the check immediately and it would come to my house in a few days. I called good ‘ole Joe and called him on it. He said he thought I’d just want to tip him for such a bang up job they did, A few years roll by–I had the pipe cut back, ate the rest of the costs or did things myself. Years go by. 2023. I had to call about a different issue, and I was sent to Waterworks again. I lost it. I talked to the new manager/owner, can’t remember her name.. Said Joe was out, she was horrified, wanted to make it right, and maybe I’d want to give them a good review when all was said and done. Here’s what ‘right’ looked like: They did everything they were supposed to, but they would run a new pipe to the street. They would do it for a discounted grand. Again, lost it–I shouldn’t have to pay a dime. I had a friend, a contractor, come over and look after I told him about it. The pipe from basement to street is already there. There were leaves covering it. Now I want to sell the house, and I still have to deal with this. Yeah, they sure made everything right. If I could go negative, I would."