Get matched with top fireplace pros in Gordon, PA

"I paid $5,500 to repair my chimney problems. The work has not been completed, and the work so far has been appalling! I paid cash, and I am a senior. The manager I dealt with lied to me. I had an appointment for over a week. She called me yesterday morning the day the tech was to arrive and said I needed to speak to him. Arsly told me he could not come until next Monday. I gave them the chance to make this right and they have not. I asked if the techs had green cards. English was not great AND, I demand to see their credentials! What chimney master drills into a solid fire brick to install a damper wire. It was so tight I could not move it so a friend had to move it for me. I still have smoke in my basement which was supposed to be rectified as well! The techs left large metal parts and trash all over my yard. I have filed charges with the Attorney General of PA and the PA State Police for theft! I am a senior, this is illegal!"

"I called for a free estimate, Justin came promtly and inspected the chimey. He showed me pictures of the problems and spelled out all the options. I explained to him that my cellar has floode due the problems and was anxious to get the repairs done. Justin quoted a price that was fair and much lower then any other estimates. To my surprise he said that he could do the job that day. He kept sending me pictures as the work progressed so I knew exactlywhat he was doing. He was professional and honest about what needed to be done. I was more then pleased with him and the company. I highly recommend .Chimneys are us."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"I AM LIVID WITH THEIR SERVICE. My husband and I have been living in our home 4 years without a single issue with our cooling system. We had UGI come out to "service" our system and said everything looked great....2 months later something with our compressor blew...that was $400. Then this morning, less than 30 days later, we apparently needed a brand new thermostat.....another $400 and guess what? MY HOUSE IS STILL NOT COOLING DOWN. So I called and said how it is absolutely ridiculous that there is still an issue especially after charging us to "fix" the thermostat. I am obviously frustrated. I work from home, its hot and I am pregnant with 4 pets in my home that are distressed from the rising heat and their customer service agent has the audacity to be BEYOND RUDE and tell me "to have a better day" as if it was MY FAULT...ok. It is very odd that ever since they came to "service" our central air system they've had to come back THREE TIMES and the system STILL NOT WORK. BEWARE!"

"Went well."

"Nick is looking into local codes and getting pricing on install kits."

"Responded very quickly after I called. Repair was made next morning which was as quickly as I could expect."

"The two technicians that came were great. They were polite, helpful, caring, knowledgeable, helped me out and did fantastic job and clean up"