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"Zoom Drain was great !! Everything was explained by Rob on Friday when he came out. Service was provided the day we called due to hearing gurgleing in the kitchen sink when the toilet was flushed. Rob found a blockage in the drain box outside our house which he cleared. On Sunday we found that we were still having some brief water backup into our basement laundry tub when the bathroom toilet was flushed, Kyle came out that afternoon and determined that part of the issue was that the Municipal Sanitary Drain was running slow. Kyle even pulled the Municipal Manhole cover in the street to confirm that the water level was much higher than expected. He spent the time to make sure our drain was as clear as possible and even called our local borough office to inform them that the Municipal drain seemed to have a blockage. We saw a truck on our street this morning and were informed that a large grease plug was found in the municipal drain on the street next to ours. They cleared it on Sunday night and were checking the line upstream from where the plug was to make sure everything was clear. Thank You Kyle. Thank you Zoom Drain Norristown. Highly recommended !!"

"Basement Gurus was on time and professional. My basement was water damaged and leaking. They installed a french drain and sump pit to keep the water out. I was very happy to have them in our home."

"A superior company. They follow through on their commitments. They have long time employees with great experience. BWN waterproofed our leaky basement about 10 years ago. No problems for almost a decade. After a recent weekend downpour we had water along one of the basement western storm-facing walls. We called and opened a service ticket with Gary. They called back in a little over a day and scheduled a repair at our convenience. Joe, a long time employee, very courteous, professional, and respectful, arrived on the job. He had reviewed our prior project and knew the property well. And it was a window well drain that had clogged. Luckily, it was easily unclogged and the problem was completely solved. We have always been pleased with the work and response of this locally owned business."

"I felt so confident in my salesperson’s level of knowledge & level of sincerity that I didn’t bother getting other quotes. This is rare for me. The salesperson, Dave Shiflette came out for an initial visit & advised me to address external gutter & drainage issues before addressing it from the inside. He advised me to first try to keep water away from my basement before spending money to redirect it away. This earned my trust- big time!!! I addressed the above ground issues & still got water in my basement. It was time to admit defeat, accept that it was due to hydrostatic pressure (water coming in below underneath foundation), and call in the experts! The crew was great! The foreman updated me during every major step. Things were clean for the most part. I don’t hold the crew responsible for dirt & minor mud because they had to go to/from mud due to recent rain. Still- There is room for improvement on the dust area. I felt so confident in my salesperson’s level of knowledge & level of sincerity that I didn’t bother getting other quotes. This is rare for me. The salesperson, Dave Shiflette came out for an initial visit & advised me to address external gutter & drainage issues before addressing it from the inside. He advised me to first try to keep water away from my basement before spending money to redirect it away. This earned my trust- big time!!! I addressed the above ground issues & still got water in my basement. It was time to admit defeat, accept that it was due to hydrostatic pressure (water coming in below underneath foundation), and call in the experts! The crew was great! The foreman updated me during every major step. Things were clean for the most part. I don’t hold the crew responsible for dirt & minor mud because they had to go to/from mud due to recent rain. I felt so confident in my salesperson’s level of knowledge & level of sincerity that I didn’t bother getting other quotes. This is rare for me. The salesperson, Dave Shiflette came out for an initial visit & advised me to address external gutter & drainage issues before addressing it from the inside. He advised me to first try to keep water away from my basement before spending money to redirect it away. This earned my trust- big time!!! I addressed the above ground issues & still got water in my basement. It was time to admit defeat, accept that it was due to hydrostatic pressure (water coming in below underneath foundation), and call in the experts! The crew was great! The foreman updated me during every major step. Things were clean for the most part. I don’t hold the crew responsible for dirt & minor mud because they had to go to/from mud due to recent rain. There’s a bit of improvement to be left in the dirt/dust area, though. It’s my only gripe. I did have to run my shop vac through furniture & other materials throughout two floors affected. Again- we did have rain beforehand, but we did provide a clear clean driveway access to minimize dirt entry into our home. On to more important matters… It rained for 4+ days about 7 days after our install. We’d normally get about 200- 500 gallons of water in our finished basement during such a storm. We got zero water puddles above ground during the storm!!! I did panic because no water made its way to the sump pump well, while we got a few wet spots on the above-ground area. These “wet spots” were just damp areas in the concrete. They weren’t puddles of water. I panicked & sent messages to our salesperson. He forwarded to management. They sent out their most experienced foreman who determined the the system was working (after testing & showing me a live result with a water hose pumping water through the area of concern). The verdict: concrete takes 30 days to fully cure. The spots haven’t cured yet! I was so relieved!!! The system works! My days of torture in the basement are over! My instincts to go with the salesperson were right!!! I’d like to thank Jay for assuring me that they are a family business that cares about clients, cares for their customers & STANDS BEHIND THEIR PRODUCT!!! I give these guys a perfect rating!!!"

"Had a good experience overall. They had an opening in the schedule so were able to start quickly. Property had some plumbing buried in the floor that the crew had to work around and it was all done without any issues. Crew was professional and easy to work with. Haven't had any water issues since the drain and sump were installed several months ago--despite several big rains."

"All the work was done according to our contract and crew of four men stayed until everything was completed, about 6:30 pm. Installed interior French drains and sump pump. They worked together well and quietly, leaving work areas free of debris and dirt/dust at end of project."

"The owner did a great job with my driveway. My driveway is aging and was in horrible condition- graying, with large cracks . At some point, I will have a new one installed. However, short of doing that, the coating that was done by the Driveway Lady has breathed new life into it. And, it looks so much nicer! I am very pleased with the whole experience.
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"The crew was efficient and answered all our questions. The only reason I didn't give them a 5 rating in customer service is because the sales rep didn't communicate clearly enough with the work crew about no large equipment on our drain field."

"Jeff was very thorough, neat and did a great job for me. He came immediately when he learned I was going to be leaving town the next day. He reolved my plumbing leak under the sink and diagnosed my dishwasher properly. Very Good!"

"Dan, Lorenzo, and their team were super attentive in ensuring our project went as smooth as possible. We had a really large, complicated, waterproofing job that involved a basement demo, an interior french drain, exterior drainage, and additional waterproofing in our house and these guys were professional, honest, and unbelievably hardworking. Dan came out to the job himself multiple times to ensure it was done right."