"Very prompt and professional. Marcus and Roy completed the repair work, and additional sump drain work in a single day. Keven and Alex were very helpful in securing financing for the project. In all great job all around and we couldn’t be happier."

"Basement Gurus was on time and professional. My basement was water damaged and leaking. They installed a french drain and sump pit to keep the water out. I was very happy to have them in our home."

"This was a huge job. A complete basement waterproofing - new internal drains installed and two new sump pumps installed. The guys were great - came on time worked hard all day and cleaned up after themselves. The only negative was at the completion of work when it was time to pay the amount was less than what was originally quoted. I told the guy that and he insisted that it was what he had. I even showed him the quote on paper. I paid it - glad it was less, but a few days later got a call from the office telling me I needed to pay another $1600 (the difference between the original quoted price and at the time of service price) I told her what the guy told me and she got a little rude saying "well you knew what the quoted price was" - yeah I DID know and was prepared to pay but after install HER guy insisted it was the price he had. I wasn't trying to get out of paying but the confusion on how much it costs was with the people working there. I didn't appreciate her attitude as if I was trying to skimp out of paying. Nevertheless, I ended up with this additional payment. However, the work is supposed to be guaranteed for life. No complaints there."

"I felt so confident in my salesperson’s level of knowledge & level of sincerity that I didn’t bother getting other quotes. This is rare for me. The salesperson, Dave Shiflette came out for an initial visit & advised me to address external gutter & drainage issues before addressing it from the inside. He advised me to first try to keep water away from my basement before spending money to redirect it away. This earned my trust- big time!!! I addressed the above ground issues & still got water in my basement. It was time to admit defeat, accept that it was due to hydrostatic pressure (water coming in below underneath foundation), and call in the experts! The crew was great! The foreman updated me during every major step. Things were clean for the most part. I don’t hold the crew responsible for dirt & minor mud because they had to go to/from mud due to recent rain. Still- There is room for improvement on the dust area. I felt so confident in my salesperson’s level of knowledge & level of sincerity that I didn’t bother getting other quotes. This is rare for me. The salesperson, Dave Shiflette came out for an initial visit & advised me to address external gutter & drainage issues before addressing it from the inside. He advised me to first try to keep water away from my basement before spending money to redirect it away. This earned my trust- big time!!! I addressed the above ground issues & still got water in my basement. It was time to admit defeat, accept that it was due to hydrostatic pressure (water coming in below underneath foundation), and call in the experts! The crew was great! The foreman updated me during every major step. Things were clean for the most part. I don’t hold the crew responsible for dirt & minor mud because they had to go to/from mud due to recent rain. I felt so confident in my salesperson’s level of knowledge & level of sincerity that I didn’t bother getting other quotes. This is rare for me. The salesperson, Dave Shiflette came out for an initial visit & advised me to address external gutter & drainage issues before addressing it from the inside. He advised me to first try to keep water away from my basement before spending money to redirect it away. This earned my trust- big time!!! I addressed the above ground issues & still got water in my basement. It was time to admit defeat, accept that it was due to hydrostatic pressure (water coming in below underneath foundation), and call in the experts! The crew was great! The foreman updated me during every major step. Things were clean for the most part. I don’t hold the crew responsible for dirt & minor mud because they had to go to/from mud due to recent rain. There’s a bit of improvement to be left in the dirt/dust area, though. It’s my only gripe. I did have to run my shop vac through furniture & other materials throughout two floors affected. Again- we did have rain beforehand, but we did provide a clear clean driveway access to minimize dirt entry into our home. On to more important matters… It rained for 4+ days about 7 days after our install. We’d normally get about 200- 500 gallons of water in our finished basement during such a storm. We got zero water puddles above ground during the storm!!! I did panic because no water made its way to the sump pump well, while we got a few wet spots on the above-ground area. These “wet spots” were just damp areas in the concrete. They weren’t puddles of water. I panicked & sent messages to our salesperson. He forwarded to management. They sent out their most experienced foreman who determined the the system was working (after testing & showing me a live result with a water hose pumping water through the area of concern). The verdict: concrete takes 30 days to fully cure. The spots haven’t cured yet! I was so relieved!!! The system works! My days of torture in the basement are over! My instincts to go with the salesperson were right!!! I’d like to thank Jay for assuring me that they are a family business that cares about clients, cares for their customers & STANDS BEHIND THEIR PRODUCT!!! I give these guys a perfect rating!!!"

"Had a good experience overall. They had an opening in the schedule so were able to start quickly. Property had some plumbing buried in the floor that the crew had to work around and it was all done without any issues. Crew was professional and easy to work with. Haven't had any water issues since the drain and sump were installed several months ago--despite several big rains."

"All the work was done according to our contract and crew of four men stayed until everything was completed, about 6:30 pm. Installed interior French drains and sump pump. They worked together well and quietly, leaving work areas free of debris and dirt/dust at end of project."

"The owner did a great job with my driveway. My driveway is aging and was in horrible condition- graying, with large cracks . At some point, I will have a new one installed. However, short of doing that, the coating that was done by the Driveway Lady has breathed new life into it. And, it looks so much nicer! I am very pleased with the whole experience.
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"Aaron and Brian came out to install dehumidifier. They were completely professional and courteous. They did an excellent job with the installation."

"Jeff was very thorough, neat and did a great job for me. He came immediately when he learned I was going to be leaving town the next day. He reolved my plumbing leak under the sink and diagnosed my dishwasher properly. Very Good!"

"Dan, Lorenzo, and their team were super attentive in ensuring our project went as smooth as possible. We had a really large, complicated, waterproofing job that involved a basement demo, an interior french drain, exterior drainage, and additional waterproofing in our house and these guys were professional, honest, and unbelievably hardworking. Dan came out to the job himself multiple times to ensure it was done right."