"Three new tanks (pH, Iron, Softener) were replaced and a new drinking water system at the sink was installed. Great professional people to work with very communitive and honest. Answered all of my questions and provided fast feedback. No issues with system- works great."

"Two professional installers. Done in one day.  If only one person had been there for the install it would have been a 2.5 day job. With two people the job was completed in one day. I bought their recommended Amana furnace/AC. They were personable and interacted well when I had questions. If one person had been there it would have been a 2.5 day job. The unit worked the first time they turned it on and is a significant improvement. At the end of the job they thoroughly cleaned the area. And no up front money which indicated a well run business.
I had been told about other people who installed furnaces but I am confident that they were horror stories waiting to happen. This job required experienced workers. I may have paid more, but I may have ended up with a low quality (cheaper) unit as well as delays while the installer dealt with personal issues or disappeared.
This is the third time I have used Giant and each instance was totally satisfactory.
Note: I typed a more detailed review but this site caused text to disappear for no obvious reason.
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"Went very well and happy to hire small business."

"The did a great job identifying and explaining the problem and were able to clean a sensor without having to replace it.
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"When I found out Waters Electric would upgrade my electrical service for $700 I was skeptical. I spoke with the owner, Ray, and he explained everything he does with the replacement. He came on time and was very professional. Not only did he upgrade the service for $700, but he did things most electricians don't include with their service such as instlling plastic conduit over the wire going up the side of the house. I was very happy with the entire experience. Ray is now the first person I am going to call for work on my investment properties.
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Madden Brothers Home Improvement was founded by Brian and George Madden over twenty-five years ago. Brian and George are the owners and operators of Madden Brothers which means they will personally start and finish your project, unlike the other guys. The brothers are skilled in several trades including but not limited to painting, roofing, electrical, plumbing, windows, and home remodeling. This small family business is known for their excellent reputation stemming from their quality workmanship, superior customer service, and professionalism that is second to none. Ask any one of the thousands of men and women who utilized their services and they will be more than happy to say the same thing. This is the first time Madden Brothers is advertising because of the overwhelming amount of referrals from existing customers. When you work with Madden Brothers Home Improvement you're not just a customer, you're part of the family!

"I debated writing this review for a while. I hired SL Contractors based on the reviews and meeting Willis. I wish the ending had a better story but feel I need to share my experience so others may be warned. I’ll start with the positive. Willis genuinely seems like a nice person and the floors came out beautiful. Now for the not so positive. Willis was consistently late. Every appointment he showed up late, this should have raised a red flag for me but I gave him the benefit of the doubt. My project was way behind schedule and over budget. He originally told me 1 ½ weeks. I had told him I needed to go out of town for business on 3 separate dates and we built those days into the scope of work from the start. I ended up cancelling 2 of the 3 trips to give him extra time. He still went past the agreed date by an additional week and half. He worked alone for the majority of the project and would show up on most days between 11-1 leaving around 5. Half way through the project he gave me a slip for additional work/materials. None of which we discussed prior or I had any idea was coming. I sent him an email saying I was concerned and needed to ensure no more surprises and we had to stay on budget. He said the additional materials was because I had selected a more expensive granite for the countertops. I was a bit confused as I had told him from the very start what granite I wanted and we met at the granite yard to select the slab (he was almost 2 hours late for the appointment). The granite was scheduled for a Friday when I was going to be out of town for the last trip which I absolutely could not cancel but I changed my flight and came home the night prior to accommodate. However, he ordered the wrong sink and had to reschedule the granite install which I found out during the trip so I changed my flight for nothing. He told me he scheduled the install for the following Friday. The Tuesday night prior to the Friday new install date I told him I had an early appointment Wednesday I could not miss and he needed to be here because additional hardwood was being delivered, he had estimated incorrect square footage and I had to order more (which he agreed to pay half for the additional materials). He said he would be here. As I was walking out the door for the appointment the granite installers were just about to knock on the door. No sign of Willis. They said the install was scheduled for Wednesday not Friday. I called Willis and he said he was on his way and would be there in 45 min. He showed up about 1 ½ hrs later and the installers had left. He did have them come back in the afternoon. However, when they arrived they showed me the invoice to show me the install date. The invoice was for about half what was in the proposal with the contract but the square footage was more. Willis had calculated the square footage incorrectly for the granite as well as the flooring. At the end of the project he had more additional charges. I pointed out the difference in granite price which with the additional he was trying to charge me was well over double. I understand a mark up so he can cover his costs and for his time organizing however over double is not fair. He tried to say he had to demo the old countertops but again I pointed out that was already a line item. He also tried to charge me for a faucet but I had went out and bought the faucets for the powder room and kitchen myself. We discussed and I thought we came up with a fair agreement where we split the additional costs and we both felt comfortable, I still feel his miscalculations should not be put on me but I didn’t want to be unreasonable. Again, he was way over the contracted date of completion and still over our agreed upon cost. He told me he would call for the dumpster pick up and it would be removed within 3 days. After 4 days I texted him letting him know it wasn’t picked up and that once I had a painter I would send him pictures of the before/after. He responded with “ok”. I sent another text the next day asking for the number of the company for the dumpster as it wasn’t picked up and got no response. I waited 2 days and then sent a text again, no response. I called him and got voicemail. I then got a call from someone saying Willis was not authorized to deduct the amount we had agreed upon and therefore they cancelled the dumpster pick up and I would need to take care of it myself, both cost and scheduling. She wouldn’t give me a number or even the name of the company. She said Willis had given me a discount already. However the discount did not come close to the additional charges for his miscalculations. She also mentioned he didn’t charge me for the additional labor. I explained we had a contracted end date so the additional time was not my fault and he miscalculated that too. There were some additional line items I did agree to pay because again, I wanted to be fair. For example, he added costs for putting the baseboards back on and rehanging closet doors which I thought should be included but let that go as it was not specified in the agreement so I felt that was on me, there were a few other little things I just said okay on. I looked up online the dumpster pickup and called them. I found out that he had over filled the dumpster bags and I would need to order another bag and remove the overflow myself. This was the final straw for me. I was not going to write a review at all and let it go but I feel others should be informed when making the decision to hire Willis. Again, his work seems great but I question a contractor that miscalculates measurements at every turn and tries to over charge for his mistakes. Also to not even tell me they were canceling the dumpster (which was a line item in our agreement) was just outright dishonest and unfair. Now I am concerned that if anything goes wrong with the flooring he won’t make it right. It is disappointing to end the project with doubt and mistrust."

"They handled every aspect with complete professionalism. They made helpful suggestions and did not nickel and dime on small changes I made. I've used Home Crafters before so I had complete faith in them and once again, they did not disappoint."

"They were highly personable, professional, quick, and they did a very neat and clean job. I would recommend them without reservation if you need a basic wooden fence that is well built and nicely installed. Every part of the experience was actually pleasant....so rare!"

"DR had a special on shower heads and we ordered one. They were prompt and professional with the installation. However, we had a number of other issues that we discusses for future plumbing projects (toilet, diverter in upstairs shower) etc. and after he took various measurements the installer said his office would be getting back to us with estimates for that additional work. We never heard back, even after we left two messages.
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