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Water Heaters questions, answered by experts

We recommend you turn off the unit, the power, and the water supply as soon as you notice a leak. Your water heater tank should have a dedicated shut-off valve located on the cold inlet pipes. If the valve is broken or inoperable, use the shut-off valve to your home's main water supply to stop the flow to the entire house.

Avoid touching valves or pipes directly without confirming if they are hot. Wear gloves and other safety gear to keep from coming into contact with hot levers or components when turning off your leaking water heater.

Converting a gas water heater to an electric one can cost between $870 and $4,100, depending on the installation scope, plumbing and electrical needs, and the water heater model. However, it’s always better to contact a local pro for a more accurate quote. Also, since natural gas is cheaper than electricity in most regions, you should prepare yourself for a higher monthly cost after the initial conversion.

Yes, most municipalities have codes that require water heaters to have pans. A pan is necessary when a water heater or hot water storage tank is installed in an area where water leakage could cause damage, such as an attic, second floor, or finished basement. Tankless water heaters are not required to have a pan since there is no storage tank.

Gas water heaters last between eight and 12 years on average. You can help them reach their maximum lifespan with regular cleanings, maintenance, and professional checkups, though don’t hesitate to swing for a full replacement if the total cost of repairs is greater than that of purchasing and installing a new unit. 

You should replace your gas water heater when it’s reached the end of its lifespan, which is a maximum of 12 years in most cases. If your unit is over a decade old and showing signs of inefficiency, leaks, or frequent malfunctions, it may be time to replace your water heater. Research how to best maintain your gas water heater to help extend its lifespan.

The Dauphin, PA homeowners’ guide to water heater services

From average costs to expert advice, get all the answers you need to get your job done.